20 min
Support Ticket Tagging: How Automation Turns Data Into Action Masters of Support
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- Management
Customer support ticket data is a valuable resource for contact centers that often goes overlooked and underutilized. Listen to our latest podcast to learn how the automation of support ticket tagging and data-driven decision making is changing the way contact centers elevate the experience for their customers.
Resources
The Bouqs Co. Achieved 318%+ ROI from Conversation Tagging Automation (playvox.com)
How Support Tagging Boosts Product-Support Collaboration (playvox.com)
Customer AI - Playvox
About Tadas:
Tadas leads the Customer AI team at Playvox. He joined Playvox in 2022 following the acquisition of Prodsight, a text analytics startup he founded to help support teams get deeper insights from their customer interactions. In his free time he likes to spend time with his wife and baby daughter, play drums and try his hand at perfecting espresso and latte art.
Customer support ticket data is a valuable resource for contact centers that often goes overlooked and underutilized. Listen to our latest podcast to learn how the automation of support ticket tagging and data-driven decision making is changing the way contact centers elevate the experience for their customers.
Resources
The Bouqs Co. Achieved 318%+ ROI from Conversation Tagging Automation (playvox.com)
How Support Tagging Boosts Product-Support Collaboration (playvox.com)
Customer AI - Playvox
About Tadas:
Tadas leads the Customer AI team at Playvox. He joined Playvox in 2022 following the acquisition of Prodsight, a text analytics startup he founded to help support teams get deeper insights from their customer interactions. In his free time he likes to spend time with his wife and baby daughter, play drums and try his hand at perfecting espresso and latte art.
20 min