Symphonizing Technology for Customers with Swamy Seetharaman Avantika Designeering Series

The rise of technology, digital services, and social networks has led to increased customer expectations. Customers are demanding personalized services throughout all industries – particularly banking and finance. From shopping online to online banking, customers have been presented with the opportunity to get what they want and when they want conveniently. Simultaneously, e-commerce, personalization, and new ways of communicating with customers have led to tremendous benefits for customers.To understand the effect of digital transformation on customers more thoroughly, in this episode, we get into a conversation with Swamy Seetharaman, Head of Technology at CRED. With professional experience of around three decades in several multinational companies, Swamy holds his expertise in domains like technology transformations, product strategy, and building organizations. Let's know more about his journey and experiences in the latest episode of "Avantika Designeering Series", “Symphonizing Technology for Customers”. You can connect with Swamy on LinkedIn. Don't forget to subscribe to our show and share your comments on ads@avantika.edu.in