Systems Simplified

Adi Klevit

This is the Systems Simplified podcast where we feature top leaders who share stories on how to successfully systematize a business.

  1. 20h ago

    Building Processes That Drive Business Growth With Joel Moryn

    In This Episode Growing a company tenfold requires more than winning bigger contracts. It requires building an organization capable of delivering consistent results as its people, projects, and responsibilities expand. In this episode, Adi Klevit interviews Joel Moryn about the leadership principles and operational systems that helped him guide Parsons Electric from $50 million to $500 million in revenue. Joel shares how the company grew by following its customers into new opportunities while creating meaningful career paths for employees. He explains why developing people, maintaining a strong culture, and giving employees opportunities to grow were essential to sustaining that expansion. Drawing from their previous work together documenting processes at Parsons Electric, Adi and Joel discuss the connection between organizational culture and operational consistency. Joel explains why businesses often struggle to scale when employees perform the same work in different ways. Without documented procedures, each new hire brings their own approach, creating inconsistent results and making training more difficult. However, Joel emphasizes that documenting processes is only the beginning. Leaders must actively reinforce those procedures, direct employees to them when questions arise, and establish them as the company's source of truth. He also shares how the transition from being a hands-on problem solver to developing other leaders is essential for growth. The conversation also explores how to make process implementation more effective. Joel explains why every documented procedure should clearly communicate its intended outcome so employees understand the reasoning behind their actions. He describes how stronger processes helped his organization identify project issues earlier, communicate more proactively with customers, and avoid repeating costly mistakes. For business owners seeking sustainable growth, Joel's experience demonstrates how leadership commitment, employee development, and continuously improving processes can help organizations expand without sacrificing consistency.

  2. 4d ago

    How to Build Stronger HR Systems and Better Teams With Alice Chin

    In This Episode A business can have excellent processes and still struggle if its people aren't supported. Likewise, a great team cannot consistently succeed without the right systems behind it. In this episode, Adi Klevit interviews Alice Chin about the relationship between human resources, business processes, and building successful teams. Alice explains why HR involves much more than paperwork, compliance requirements, and administrative responsibilities. Effective HR also creates the structure employees need to understand their roles, perform successfully, and contribute to the company's goals. She identifies four foundational HR processes that growing businesses should prioritize: onboarding, offboarding, performance management, and pay. The conversation explores how poorly designed people processes can create problems that business owners initially misdiagnose. Alice shares an example of a company that repeatedly hired salespeople who left within 60 to 90 days. Although the owner believed the problem was recruiting, Alice discovered that the business lacked the onboarding structure, expectations, and tools needed to help new employees succeed. Adi and Alice discuss how documenting and implementing effective processes can improve the employee experience, reduce unnecessary turnover, and create greater consistency throughout the organization. Adi and Alice also examine the growing role of artificial intelligence in HR. Alice explains how AI can help businesses communicate more consistently, automate routine tasks, and improve the efficiency of HR workflows. However, she emphasizes that human expertise remains essential, particularly when dealing with employment laws, policies, and decisions that affect people's livelihoods. The discussion highlights how businesses can combine well-designed processes, technology, and human judgment to build more efficient and people-centered organizations.

  3. 5d ago

    How to Reduce Owner Dependency and Maximize Business Value With Gautam Pardhy

    In This Episode A business can generate impressive revenue and still be a risky acquisition if its success depends on the person selling it. In this episode, Adi Klevit interviews Gautam Pardhy about what makes a business valuable, transferable, and attractive to potential buyers. Drawing from his experience evaluating thousands of acquisition opportunities, Gautam explains why buyers are interested in more than financial statements. They want confidence that a business can continue operating, serving customers, and generating cash flow after the previous owner leaves. The discussion highlights how owner dependency and undocumented knowledge can create substantial financial risk during an acquisition. Gautam introduces three critical considerations for evaluating a business: transferability, seller dependency, and the ability to sustain cash flow. He explains how buyers assess the strength of a company's systems, whether employees actually follow documented procedures, and how much important decision-making remains in the owner's head. Adi connects these ideas to the importance of capturing institutional knowledge and establishing repeatable processes. Together, they explore how weaknesses in these areas can influence acquisition multiples, reduce purchase offers, and create challenges during ownership transitions. The conversation also examines what a complete operating system looks like from a buyer's perspective. Gautam describes how strategy, people, processes, knowledge, information, performance metrics, and management discipline work together to support a transferable business. He explains why buyers must evaluate operational systems alongside financial, legal, and technology considerations during due diligence. For business owners planning an eventual exit, the message is clear: building a company that operates independently of its owner can improve daily performance while reducing the risks that may negatively affect its selling price.

  4. Oct 13

    Building a Business That Delivers More Value With Neil Thubron

    In This Episode Climbing a mountain and building a successful business have something important in common: reaching the goal requires a clear destination, consistent effort, and the ability to adjust when conditions change. In this episode, Adi Klevit interviews Neil Thubron about leadership, sales performance, and the connection between personal development and business success. Drawing on his experience in corporate leadership, the British Army, and endurance events, Neil explains how physical challenges can strengthen confidence and help people overcome limiting beliefs. He emphasizes the importance of knowing what you're working toward, recognizing how far you've already come, and adjusting your approach when circumstances require a different path. The conversation then turns to developing leaders and improving organizational sales performance. Neil explains why effective coaching involves understanding the whole person rather than focusing exclusively on business objectives. He also challenges the traditional approach to sales training, encouraging companies to involve everyone who interacts with customers. Through an example involving a company that manufactures automated equipment for dairy farms, Neil demonstrates how understanding a customer's emotional, practical, and financial needs can create more meaningful conversations and stronger business relationships. Adi and Neil also discuss the importance of processes and procedures in building an efficient organization. Neil describes a successful business as a collection of processes that should be understood, systematized, and continuously improved. By documenting and automating repetitive activities, businesses can reduce mistakes, improve consistency, and free employees to concentrate on work that delivers greater value. They also explore why leaders should apply the same principles to their personal workflows, including email management, scheduling, and delegation, rather than allowing routine administrative tasks to consume valuable time.

  5. Oct 9

    How to Improve Employee Engagement and Accountability With Chris Dawson

    In This Episode A healthy company isn't defined only by how well its leadership team works together. It's also defined by how well every employee is supported, informed, and equipped to succeed. In this episode, Adi Klevit interviews Chris Dawson about organizational health, employee engagement, and the systems that help businesses build stronger teams. Chris explains how Byte7 measures seven critical employee needs: belonging, believing in the company's mission, understanding accountability, receiving meaningful feedback, being heard, having opportunities for development, and maintaining a healthy work-life balance. These needs provide a framework for identifying where employees are thriving and where the organization may be falling short. Chris and Adi discuss how companies can use employee feedback to identify weaknesses and create meaningful improvements. Rather than attempting to solve every problem at once, Chris recommends identifying recurring issues, prioritizing one or two, and using existing organizational tools to address them. He also explains that poor communication is often the underlying problem. Many organizations already have the information, processes, and tools employees need, but they haven't established consistent ways to share and reinforce them throughout the company. The conversation then turns to the relationship between processes and organizational culture. Chris emphasizes that good leadership intentions aren't enough to create lasting results without repeatable processes that support them. Drawing from his years coaching high school athletes, he explains how clear expectations, defined responsibilities, teamwork, and accountability apply equally to business organizations. When companies combine a strong culture with well-communicated processes, they create an environment where employees understand their roles and can consistently contribute to the organization's success.

  6. Oct 8

    How to Build Organizational Systems That Last With Carla Zwaan

    In This Episode Being organized isn't about having fewer things. It's about having a system that tells you what to do with everything that comes your way. In this episode, Adi Klevit interviews Carla Zwaan about how entrepreneurs can eliminate clutter, reduce overwhelm, and create productive work environments. Carla explains why buying another organizing tool or adopting the latest productivity hack rarely solves the underlying problem. Instead, lasting organization comes from establishing a consistent system for making decisions about information, tasks, and physical materials. She shares how the organizational principles developed by Barbara Hemphill continue to help businesses create order in both physical and digital environments. Carla introduces a practical approach built around three decisions: act on it, keep it for reference, or toss it. She explains how this method applies to everything from incoming paperwork and email to the ideas and tasks that constantly occupy an entrepreneur's mind. Adi connects these principles to the importance of having clear processes and procedures in a business. When information is consistently captured, categorized, and stored, employees spend less time searching for what they need and can focus more on productive work. The conversation also explores what it takes to maintain an organized environment after the initial transformation. Carla emphasizes that a good organizational system must make information easy to find, even when the person who originally stored it is unavailable. She also explains how weekly accountability helps clients develop new habits that keep their systems working over time. The result is not simply a cleaner office, but a repeatable way of managing information that supports efficiency, consistency, and peace of mind.

  7. Oct 6

    How to Build a Business That Runs Without You With Scott Siegal

    In This Episode Getting out of the day-to-day operations of a business doesn't start with finding someone to replace you. It starts with building a company that doesn't depend on you. In this episode, Adi Klevit interviews Scott Siegal about his journey from starting a roofing company to building a business that could operate without his constant involvement. Scott shares how he hit a growth ceiling early in his entrepreneurial career and discovered that knowing the technical side of the business wasn't enough. After joining Certified Contractors Network and implementing stronger systems and processes, he was able to grow his roofing company and eventually shift his attention toward leading CCN. Scott identifies three elements that business owners need to scale successfully: systems and processes, the right people, and a clear understanding of the numbers. Great employees alone aren't enough if there isn't a consistent way for them to perform their jobs. At the same time, contractors need to understand the full cost of operating their businesses so they can price correctly, invest in growth, and avoid simply creating a demanding job for themselves. The conversation also explores how Scott is combining established processes with new technology. He shares how his roofing company used AI to reduce a proposal process that previously took an hour or more to approximately five minutes, helping improve speed and sales performance. He is also using AI-powered voice role-playing to reinforce sales training through repetition. The lesson is not technology for technology's sake, but using technology to strengthen processes, increase efficiency, and help people consistently execute what they've been trained to do.

  8. Oct 2

    How to Build a Lasting Business Legacy With Lorin Beller

    In This Episode Selling a business doesn't have to mean losing the people, knowledge, and culture that made the company valuable in the first place. In this episode, Adi Klevit interviews Lorin Beller about employee ownership, business transitions, and the role ESOPs can play in preserving a company's legacy. Lorin shares the story of selling a multimillion-dollar company she built with two partners and why, looking back, she wishes she had known about employee ownership. Her experience shaped her belief that owners should understand all of their options before deciding how to exit or transition their companies. The conversation explores what can happen when employees become owners. Rather than allowing years of institutional knowledge to disappear after a sale, an ESOP can provide a path for employees to remain invested in the company's future. Adi connects this to the importance of getting knowledge and know-how out of people's heads and into the business so the organization can continue without being dependent on one person. Lorin expands the idea further, explaining how keeping a locally owned company intact can also have a positive impact on the surrounding community. Lorin and Adi also discuss what owners need to consider before transitioning out of their businesses. A successful transition depends on more than the transaction itself. Owners need to consider whether they have the leadership team, knowledge, systems, and organizational structure necessary for the company to continue without them. Lorin explains that an ESOP can be structured in different ways, allowing an owner to leave, remain on the board, consult for a period of time, or transition into another role based on what they want their next chapter to look like.

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This is the Systems Simplified podcast where we feature top leaders who share stories on how to successfully systematize a business.

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