Strategies for Restaurant Leaders
Join us for a dash of innovation, a pinch of technology, a tablespoon of business strategy, and a generous measure of good humor as we discuss the business and technology issues affecting enterprise restaurant brands.
Episode 23 -Sports & Entertainment Venues Seize on Operational Efficiency to Enable Stellar Guest Experiences
The budding vertical of sports and entertainment is taking the Global Payments family of companies to new heights. Vice President, Global Product and Innovation, Aidoo Osei joins Senior Sales Executive, Danny Brown to discuss the sports and entertainment vertical, and ways to enhance the fan experience. Learn about how the food service industry closely mimics food and beverage functions during events.
Episode 22 Wendy’s Insider Shares How Operators Can Stay Focused on Labor & Staffing Essentials
To discuss the labor and staffing challenges that are top of mind across the restaurant industry, we sat down with Kurt Chiarelotte, Wendy’s Project Manager, Restaurant Services and Neal Starkey, Xenial Head of Back Office and Enterprise Services. Discover how the Wendy’s labor model can help operators optimize their staffing and hear insights into how vendors are helping multi-unit QSR chains like Wendy’s.
Episode 21: Xenial Senior National Account Manager Betsy Boone Describes How Her Passion for Problem-Solving Influences Her Personal and Professional Life
As a working professional and mother of a daughter with Intellectual and Developmental Disabilities (IDD), Betsy shares her passion for opening up our minds to the resources at our fingertips that would further enable people with IDD to showcase their capabilities. Listen to learn how her foundation, KennedyStrong Foundation, is equipping people with IDD for the workforce in a unique 12-month program.
Episode 20: Global Payments VP Ann Olinger Shares How She Encourages Diverse Perspectives
Ann discusses a variety of topics from her unique perspective as a female who has had a rapid career growth path in the male-dominated restaurant tech industry. Ann talks about a range of topics including how she encourages diverse perspectives, promotes an innovative mindset across her team, and where she satisfies her curiosity and finds inspiration.
Episode 19: Let’s Talk Patents With Xenial Head of Technology Chris Siefken
Xenial recently was awarded patents for its next-gen drive-thru technology. Chris Siefken explains what these patents are, why they’re significant, and the value of working with a patent-awarded technology innovator like Xenial. Listen to learn how this patented tech is solving drive-thru guest service challenges for enterprise restaurants.
Episode 18: Diversity and Innovation Series Tricia Binder, Co-Founder and President at Muros Discusses Her Mission of Engaging Humans with Public Art
Completely new to the world, Muros is an art activation agency, partnering with some of the best artists in the world to create first-of-its-kind experiences for brands and businesses, specializing in public space art. Listen as Tricia talks about the value of this unprecedented approach to diversity in human engagement and how she and her team continue to deliver innovative experiences.