15 episodes

Strategies for Restaurant Leaders

Join us for a dash of innovation, a pinch of technology, a tablespoon of business strategy, and a generous measure of good humor as we discuss the business and technology issues affecting enterprise restaurant brands.

Table Stakes: A Podcast for Enterprise Restaurant Brands tablestakes

    • Business
    • 5.0 • 2 Ratings

Strategies for Restaurant Leaders

Join us for a dash of innovation, a pinch of technology, a tablespoon of business strategy, and a generous measure of good humor as we discuss the business and technology issues affecting enterprise restaurant brands.

    Episode 15: Women in Innovation Series: Jackie Parker, Global Payments SVP of Talent Management, Shares Perspectives on Workplace Culture and Transformation

    Episode 15: Women in Innovation Series: Jackie Parker, Global Payments SVP of Talent Management, Shares Perspectives on Workplace Culture and Transformation

    Global Payments SVP Talent Management & Chief Diversity Officer Jackie Parker draws on her rich experience in human resources diversity, professional coaching, and leadership development to share her perspective on why diversity and inclusion are essential to innovation. Listen as Jackie shares what innovation means to her and her team, advantages that non-homogenous teams have, and keys to overcoming long-held biases, including overcoming a scarcity mindset.

    • 33 min
    Episode 14: Whataburger Shares Perspectives on Data As The New ‘Currency’ for Restaurant Operators and Guests

    Episode 14: Whataburger Shares Perspectives on Data As The New ‘Currency’ for Restaurant Operators and Guests

    How restaurant operators look at their data—and which data sets are critically important (especially coming out of a global pandemic)—are shifting. Listen as Jerry Philips of Whataburger shares where these changes have brought them as a brand with an extremely loyal fan following. Jerry shares with Katharine Dalton and Tama Looney of Xenial what the company and its leaders have learned about the importance and value of customer data, employee data, and social media in achieving customer and employee loyalty.

    • 48 min
    Episode 13: Women in Innovation Series: Katharine Dalton of Xenial Shares How Data and Innovation Help Restaurants Solve Pain Points

    Episode 13: Women in Innovation Series: Katharine Dalton of Xenial Shares How Data and Innovation Help Restaurants Solve Pain Points

    The newest member of the Xenial Analytics & Customer Engagement (ACE) team Katharine Dalton shares why and how she believes Xenial’s powerful ACE tools will drive innovation among the next generation of data-centric restaurants. Katharine talks about the people who have inspired her in her professional development, her unique view of what it means—and takes—to be an ‘analyst,’ and her optimistic outlook for diversity in the restaurant technology industry.

    • 23 min
    Episode 12: An Automation Strategy for Today's Enterprise QSR

    Episode 12: An Automation Strategy for Today's Enterprise QSR

    Rising labor costs and other factors are prompting restaurants to consider automating parts of their operations. Is there real ROI to be gained from these investments? Listen as Xenial President Scott Meyer and Head of Technology Chris Siefken share real-world examples and a glimpse of the automation technologies Xenial has brought to market this year, including Voice Bot ordering, Camera-Vision-Based Drive-thru Timing, AI-powered Upselling, and a Next-gen Drive-thru Controller to power it all.

    • 40 min
    Episode 11: Women in Innovation Series: Kristin Zupancic of Global Payments Shares Perspectives on Leading Teams of Innovators

    Episode 11: Women in Innovation Series: Kristin Zupancic of Global Payments Shares Perspectives on Leading Teams of Innovators

    Kristen Zupancic, Sr. Director, Customer Engagement Solutions for Global Payments, shares her broad experience with innovation and how she applies these experiences to deliver Global Payments’ solutions for customer engagement. These solutions are used by an expansive range of merchant types and sizes. Kristen shares her perspective on the value of diversity in the workplace, her switch from process engineering to the software industry, and tactics for inspiring her teams to focus on what’s important and constantly improve.

    • 27 min
    Episode 10: Women in Innovation Series: Amy LaFrank of Edible Arrangements Shares How To Drive Traffic Back to Stores After Covid

    Episode 10: Women in Innovation Series: Amy LaFrank of Edible Arrangements Shares How To Drive Traffic Back to Stores After Covid

    Many restaurant and retail businesses find it constantly challenging to build awareness in their local markets. Amy LaFrank of Edible Arrangements shares some of the things she’s learned throughout her restaurant and food marketing career, including sage advice for local store marketing.

    • 27 min

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2 Ratings

2 Ratings

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