45 episodes

“Welcome to ‘Talking Hospitality Industry’, the essential podcast where the
recruitment realm meets culinary flair.

Crafted for passionate professionals within the hospitality industry, our
discussions transcend the usual chatter.

Whether you're at the helm of a bustling restaurant, aspiring to kickstart your
journey in the hospitality sector, or simply yearn for authentic industry insights,
we're your trusted companion.

Learn:
Enhanced Strategies - boost your recruitment and retention techniques, making
your establishment a sought-after destination for top talent.

Holistic Health – hear conversations around the nuanced intersections of mental
health, sobriety, and the fast-paced hospitality world. Achieve a balanced,
healthier professional life in the hospitality industry.

Future-Proof Tactics - stay ahead of ever-evolving hospitality industry challenges
and be equipped with innovative solutions.

In the rapidly changing world of the hospitality industry, staying uninformed isn't
an option.

Each episode ensures you're updated, upgraded, and unparalleled in your
hospitality expertise.

Talking Hospitality podcast Timothy R. Andrews

    • Business

“Welcome to ‘Talking Hospitality Industry’, the essential podcast where the
recruitment realm meets culinary flair.

Crafted for passionate professionals within the hospitality industry, our
discussions transcend the usual chatter.

Whether you're at the helm of a bustling restaurant, aspiring to kickstart your
journey in the hospitality sector, or simply yearn for authentic industry insights,
we're your trusted companion.

Learn:
Enhanced Strategies - boost your recruitment and retention techniques, making
your establishment a sought-after destination for top talent.

Holistic Health – hear conversations around the nuanced intersections of mental
health, sobriety, and the fast-paced hospitality world. Achieve a balanced,
healthier professional life in the hospitality industry.

Future-Proof Tactics - stay ahead of ever-evolving hospitality industry challenges
and be equipped with innovative solutions.

In the rapidly changing world of the hospitality industry, staying uninformed isn't
an option.

Each episode ensures you're updated, upgraded, and unparalleled in your
hospitality expertise.

    Beyond The Menu: Season Finale

    Beyond The Menu: Season Finale

    Summary
    In the first ever unedited episode since episode 1, join us for the finale of Season Four. Tracy Rashid and Timothy R. Andrews reflect on the amazing journey they've had recording the season.
    They express their gratitude to the guests and listeners who have supported them. The hosts discuss the filming of Zest Quest Asia and the evolution of the podcast, from online interviews to future Vox Pox formats.
    They also share their favourite episodes and highlight the impact the podcast has had on them as hosts, but also to listeners who have shared their stories.
    The episode concludes with a teaser for Season Five and the announcement of a short break.
    Unedited. Unabridged. Warts n All. Wrapped in a theme tune.
    Takeaways
    Express gratitude to guests and listeners for their support.Reflect on the evolution of the podcast and the filming of special episodes.Highlight favorite episodes and the impact the podcast has had on listeners.Tease Season Five and announce a short break.
    Chapters
    00:00 Season Four Wrap-Up
    01:34 Filming ZestQuest Asia
    03:53 Appreciation for Guests and Listeners
    06:20 Every Voice Can Shape the Future
    08:45 Favourite Episodes
    09:21 Future Growth and Audience Input
    10:21 Impact of the Podcast
    10:50 Taking a Short Break
    11:20 Season Five Teaser

    • 11 min
    How Can We Create Women Leaders in Hospitality?

    How Can We Create Women Leaders in Hospitality?

    Ever wondered why, in an industry powered by women, so few reach the top? Join us as we unravel the complexities of female leadership in hospitality, with stories that inspire, challenges that resonate, and solutions that empower. This isn't just a conversation; it's a movement towards a more inclusive future. Tune in to be part of the change.
    In this compelling episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid are joined by a stellar lineup of guests: Monica Or, Marsha Barnett, Michelle Moreno and Shell Righini.
    Together, they tackle the pressing issue of Women Leadership in Hospitality, shedding light on the challenges and opportunities for female leaders in the sector.
    Why You Should Listen:
    If you're passionate about fostering a more inclusive and equitable hospitality industry, this episode is a must-listen. It's not just a conversation; it's a call to action for everyone in the industry to reflect on how we can support and empower women to climb the leadership ladder. With insights from women who've navigated these challenges firsthand, you'll be inspired to make positive changes in your own professional environment.
    Key Points of Interest:
    Underrepresentation of Women in Leadership: Despite women constituting a significant portion of the hospitality workforce, their presence in managerial and executive roles is disproportionately low.Breaking Barriers: The episode explores how societal expectations and industry norms create barriers for women, and what can be done to dismantle these obstacles.Empowerment through Education: Monica Or's journey from a hospitality professional to a bestselling author and educator highlights the power of knowledge and mentorship in empowering the next generation of female leaders.Creating Support Networks: Shell Righini's transition from frontline hospitality roles to advocating for mental health and inclusivity underscores the importance of support networks and mentorship.Visibility and Representation: The guests discuss the critical role of visibility and representation in inspiring and empowering women to pursue leadership roles.Challenges and Solutions: Real-life examples of overcoming gender biases and practical solutions for creating a more inclusive industry are shared.The Power of Networking: The episode emphasizes the importance of networking and mentorship in advancing one's career and fostering a community of support among women in hospitality.
    This episode of Talking Hospitality is more than just a discussion; it's a beacon of hope and a roadmap for aspiring female leaders in the hospitality industry. By highlighting the challenges, celebrating the successes, and offering tangible solutions, it serves as a valuable resource for anyone committed to fostering diversity and inclusion in their professional sphere.
    Let's take these insights and turn them into action, for a hospitality industry where everyone has the opportunity to lead and succeed.

    • 37 min
    Timothy, Wave the Kettel off

    Timothy, Wave the Kettel off

    Episode 43, Season 4 of Talking Hospitality marks a significant transition as we bid a heartfelt farewell to Sarah Kettel, the original host and founder, who has been an integral part of the podcast for 32 episodes across four seasons.
    Timothy R. Andrews and Tracey Rashid take us on a reflective journey through Sarah's impactful tenure, her beginnings in the hospitality industry, and her motivations behind the podcast. As Sarah steps down, she shares her current endeavours and leaves us with valuable insights and advice for hospitality professionals.
    Why You Should ListenThis episode is not just a farewell; it's a celebration of Sarah's contributions and a testament to the resilience and passion that define the hospitality industry. Listeners will gain an intimate look into the origins of Talking Hospitality, the challenges and triumphs faced along the way, and the future direction of the podcast. It's a must-listen for those in the industry seeking inspiration, insight, and a sense of community.
    Key Points of InterestOrigins and Impact: Learn how the podcast was born out of a desire to highlight the positive stories in hospitality during the challenging times of the pandemic.Sarah's Hospitality Journey: From her first job in a seaside town to launching a catering company, Sarah's path is a rich source of inspiration.Philosophy of Hospitality: Sarah discusses the unique, soul-touching aspect of hospitality, emphasising its holistic and empathetic nature.Technological Trends: With Sarah's current focus on helping restaurants launch for delivery, listeners will appreciate her insights into the evolving landscape of hospitality and technology.Advice for Professionals: Sarah's parting advice encourages hospitality professionals to embrace change, highlighting the industry's opportunities for growth and innovation.
    ConclusionAs we close this chapter with Sarah Kettel, we're reminded of the power of storytelling, the importance of community, and the ever-evolving nature of the hospitality industry.
    This episode is a beacon for hospitality professionals everywhere, encouraging us to pursue our passions, embrace change, and continue making a difference in the lives of others.
    Sarah may be stepping down, but her legacy and the lessons she shared will continue to inspire and guide us. Stay tuned for more insightful conversations here on Talking Hospitality, where the journey of learning and growth goes on.

    • 25 min
    How To Make Your Hospitality Business More Sustainable

    How To Make Your Hospitality Business More Sustainable

    Dive into the heart of sustainability with Andrea Zick, a trailblazer in the hospitality industry, as she unveils the intricate dance of creating a sustainable future without sacrificing the essence of luxury dining. This episode is a journey through the lens of a former chef turned sustainability champion, offering a fresh perspective on the challenges and triumphs of embedding sustainability into the fabric of the hospitality industry.
    Why Listen:
    If you're passionate about the future of hospitality and the planet, this episode is a must-listen. Andrea Zick, with her rich background in nutrition, health, and a deep-rooted connection to the environment, shares invaluable insights into transforming the hospitality industry into a beacon of sustainability. From the importance of empathy and communication in driving change to practical steps for reducing food waste and embracing regenerative practices, this episode is packed with inspiration, practical advice, and a vision for a more sustainable and inclusive industry. Whether you're a seasoned hospitality professional or just starting your sustainability journey, Andrea's story and insights will empower you to make a positive impact.
    Key Points of Interest:
    Andrea Zick's Journey: From her early exposure to gardening and understanding the planet's influence on us, to leading the Oxo Tower Restaurant to win prestigious sustainability awards, Andrea's journey is a testament to the power of ancestral knowledge and a passion for sustainability.Defining Sustainability: Andrea offers a deeper understanding of sustainability, emphasizing the importance of dialogue, empathy, and experimentation within the business to improve practices affecting the environment, social governance, and profitability.Empathy and Communication: Highlighting empathy and communication as crucial ingredients for successful sustainability projects, Andrea shares how these elements foster a culture of change and innovation.Food Waste Reduction: Andrea discusses the practical steps taken by the Oxo Tower Restaurant to significantly reduce food waste, showcasing the importance of measuring waste, training staff, and involving all team members in sustainability efforts.Sustainable Menu Development: The episode delves into the challenges and strategies of developing sustainable menus, including assessing current practices, envisioning a sustainable future, and creating transition plans tailored to each business.Hospitality's Role in Sustainable Eating: Andrea explores how the hospitality industry can influence food systems and promote sustainable eating, emphasizing the need for understanding the source and production methods of food and drink.Advice for Personal Sustainability Journeys: Andrea encourages listeners to stay curious, creative, and empathetic towards others' positions on sustainability, highlighting the importance of starting from where people are and building from there.
    Conclusion:
    This episode of Talking Hospitality not only sheds light on the critical role of sustainability in the hospitality industry but also serves as a beacon of hope and inspiration for professionals and enthusiasts alike. Andrea Zick's insights remind us that sustainability is not just a trend but a necessary evolution of the industry, driven by empathy, innovation, and a deep commitment to the planet and future generations. Join us in exploring these transformative ideas and take a step towards making a lasting impact in the world of hospitality.
    Chapters
    00:00 Introduction to Sustainability
    01:12 Guest Introduction
    02:10 Defining Sustainability in a Business Context
    03:08 Importance of Communication...

    • 27 min
    How To Turn A One Person Business Into Several Businesses

    How To Turn A One Person Business Into Several Businesses

    Introduction:
    In this episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid engage in a captivating conversation with Nick Clover, a seasoned entrepreneur in the hospitality sector. The episode delves into Nick's journey from starting as a 14-year-old working in a pub to establishing several successful companies in the hospitality industry.
    Why Listen to This Episode:
    This episode is a treasure trove of insights for hospitality professionals, especially those in leadership roles or aspiring to be. Nick Clover's story is not just about business success; it's a narrative of resilience, innovation, and a deep understanding of the hospitality industry. Listeners will gain valuable lessons on career development, the importance of people in the industry, and how to navigate the challenges and opportunities in hospitality.
    Key Points of Interest:
    Early Beginnings: Nick's journey in hospitality began at 14, working in a pub, which instilled in him the value of hard work and the importance of starting from the ground up.Building a Business: The episode explores how Nick transitioned from working in various hospitality roles to starting his own businesses, highlighting the challenges and triumphs of entrepreneurship.Importance of People: A recurring theme is the significance of people in the hospitality industry, both as employees and customers, and how nurturing these relationships is crucial for business success.Overcoming Adversity: Nick shares his experiences during the recession, offering insights into resilience and the importance of adapting to changing circumstances.Industry Challenges: The discussion touches on issues like burnout, drug and alcohol problems in the industry, and how to address these challenges responsibly.Empowering the Next Generation: The episode emphasizes the importance of mentorship, training, and development in the hospitality industry, showcasing Nick's commitment to nurturing new talent.Leadership Insights: Nick provides valuable advice on leadership, stressing the balance between confidence and humility, and the importance of being authentic and approachable.
    Conclusion:
    This episode of Talking Hospitality is a must-listen for anyone in the hospitality industry seeking inspiration and practical advice. Nick Clover's journey and insights offer a unique perspective on building a successful career and business in hospitality, making it an invaluable resource for seasoned professionals and newcomers alike.
    Summary
    In this episode, Nick Clover shares his journey in the hospitality industry and how he built successful businesses like Appetite4Work and HJUK. He emphasizes the importance of onboarding and support in the industry and encourages more people to join. Nick also discusses the challenges and misconceptions in the industry and the impact of the Opra Awards. He shares his philosophy and principles in building businesses and offers advice for aspiring leaders. The episode concludes with a rapid-fire question round.
    Chapters
    00:00 Introduction
    02:07 Nick's Journey in Hospitality
    05:18 Starting Appetite for Work
    06:16 Importance of Onboarding and Support
    07:10 Passion for the Hospitality Industry
    08:09 Encouraging People to Join the Industry
    10:06 Challenges and Misconceptions in the Industry
    12:40 The Opra Awards
    15:39 Philosophy and Principles in Building Businesses
    17:35 Building HJUK and Otolo
    20:00 Staying Focused and Motivated
    23:38 Advice for Aspiring Leaders
    28:34 Rapid Fire Questions
    31:09 Conclusion

    • 32 min
    What Lessons Can Hospitality Learn from the World of Drag?

    What Lessons Can Hospitality Learn from the World of Drag?

    In this vibrant episode of Talking Hospitality, we delve into the fascinating world of drag and its intersection with the hospitality industry.
    Joined by the effervescent drag performers Mary O'Kart, Stephanie Von Clitz, and Linda Bacardi, along with hosts Timothy R Andrews, Tracey Rashid, and Sarah Kettel, we explore the resilience and creativity of drag artists, especially in the wake of the COVID-19 pandemic.
    The discussion highlights the unique challenges faced by performers, their innovative responses to the crisis, and the evolving role of drag in hospitality venues across the UK.
    Join us in a captivating journey where the glitz of drag meets the glamour of hospitality. Discover how these vibrant worlds intertwine to create unforgettable experiences!
    Why Listen to This EpisodeThis episode is a must-listen for anyone intrigued by the dynamic blend of entertainment and service. It offers a rare glimpse into how drag performers have navigated the challenges of the pandemic, reinventing themselves and their art to thrive in new environments. Hospitality professionals and drag enthusiasts alike will find inspiration in the stories of resilience, creativity, and the power of performance to transform spaces and experiences.
    Key Points of InterestResilience During the Pandemic: Insights into how drag performers adapted to the closure of venues, turning to digital platforms and diversifying their skills.The Role of Drag in Hospitality: Discussion on how drag has become a staple in UK hospitality venues, enhancing the entertainment experience.Inclusivity and Empowerment: The episode highlights the importance of inclusivity in drag, with performers advocating for respect and equality.Personal Stories of Transformation: Engaging anecdotes from the guests about their personal journeys in drag and its impact on their lives.The Art of Performance: Exploration of the unique skills involved in drag performance, including sign language integration for inclusivity.Supporting Local Talent: A call to action for supporting local drag artists, emphasizing the richness and diversity of local drag scenes.Positive Outlook and Community Support: The guests share their philosophies on maintaining positivity and the importance of community in both drag and hospitality.
    ConclusionThis episode of Talking Hospitality not only entertains but also enlightens, offering a window into the vibrant world of drag and its meaningful connection with the hospitality industry. It's an exploration of creativity, resilience, and the power of community, providing valuable insights for both hospitality professionals and drag enthusiasts.
    Chapters
    00:00 Impact of COVID-19 on the drag queen community
    02:03 Inspiration to get into drag
    05:17 History and definition of drag
    06:14 The electrifying feeling of drag
    08:36 Evolution of the drag scene
    12:07 Surviving and adapting during lockdown
    20:50 Supporting local drag artists
    25:12 The power of drag in bringing joy and inclusivity
    26:07 Advice for those facing difficult situations

    • 23 min

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