In this episode Sean Reiter discusses mobile food ordering, the future of restaurants, and food delivery processes.
Eliminating ordering errors builds customer trust Treating delivery employees well will inspire them to deliver a better end-customer experience Create as many avenues as possible for your customers to do business with you Consider the online experience is very different than the paper menu ordering experience Celebrate forward momentum within your business It's time for the great service comeback!
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
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