TED Business TED Audio Collective

Restaurateur Will Guidara's life changed when he decided to serve a two-dollar hot dog in his Michelin-rated restaurant, creating a personalized experience for some out-of-town customers craving authentic New York City street food. The move earned such a positive reaction that Guidara began pursuing "unreasonable hospitality" full-time, seeking out ways to create extraordinary experiences and give people more than they expect. In this funny and heartwarming talk, he shares three steps to crafting truly memorable moments centered in human connection — no matter what business you're in. After the talk, Modupe shares a collaboration-sparking activity to help you connect with the people you work with.

Resumes are a mainstay of the job application process — despite little evidence that they actually help job-seekers or employers get what they want. So why are we still so preoccupied with them? HR leader Nicos Marcou dives into the absurdity of these one-page documents (or can they be two pages?) and offers an update on how companies should think about hiring qualified candidates. After the talk, Modupe shares research on reducing discrimination in the hiring process.

Know you should establish clear limits at work but not sure how to do it? Here are a few strategies from relationship therapist and author Nedra Glover Tawwab that can help you feel more empowered and less overwhelmed, both on and off the job. After the talk, Tawwab joins Modupe for a chat about how to set your own boundaries in the workplace.

If a diverse workforce makes a better company, why don't more businesses hire internationally? Innovation and migration strategist Johann Daniel Harnoss details the advantage of global talent and how to best build the systems and culture to welcome immigrants to your staff. After the talk, leadership expert Tsedal Neeley joins Modupe for a conversation on what successful hiring practices can look like.

What can we do to make workplaces more welcoming to people living with disabilities? Representation advocate Tiffany Yu shares three ways that employers can change and tap into every worker's skills and gifts. After the talk, Modupe discusses how she embraces flexibility in her own teaching practice.

Whether you realize it or not, you have a personal brand, says social entrepreneur Marcos Salazar — and you have the power to shape what it is. Here's how you can create a brand that captures who you are, who you'd like to be and how you want to make an impact on the world. This episode is part of the Way We Work, a TED original video series. Then Modupe shares how she’s crafted her own online identity in a way that feels authentic.