84 episodes

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

Tell Me Something Good About Retail Bob Phibbs, The Retail Doc

    • Business
    • 4.8 • 24 Ratings

Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!

    Ethan Chernofsky: Don't Squander Your Uniqueness To Become Like Your Competitor

    Ethan Chernofsky: Don't Squander Your Uniqueness To Become Like Your Competitor

    Ethan is the VP Marketing for Placer.ai. Prior to Placer, Ethan was the Director of Corporate Marketing at SimilarWeb and the Vice President of Headline Media. Ethan holds his BA in Government, Diplomacy and Strategy from the IDC Herzliya and his MSc in International Relations from the London School of Economics.

    • 32 min
    Jill Renslow: How the Mall of America Is Coming Back [Episode 508]

    Jill Renslow: How the Mall of America Is Coming Back [Episode 508]

    From innovative partnerships with local retailers in response to civil unrest and Covid in 2020 to scrapping plans for holograms, the Mall of America is one of the most innovative properties out there. Hear why:

    • 20 min
    Patric Richardson, The Laundry Guy: Cleaning Up Retail [Episode 507]

    Patric Richardson, The Laundry Guy: Cleaning Up Retail [Episode 507]

    You shouldn’t have things in your closet or your life that you’re afraid of.

    • 29 min
    Patricia Fripp: How to Win More Customers [Episode 506]

    Patricia Fripp: How to Win More Customers [Episode 506]

    “A waitress who sees probably 100-200 people a day has more influence than the one customer who plays bridge with her six friends every week.”

    • 40 min
    James Rhee: Stories of Kindness, Math, Mindset, and Trust [Episode 505]

    James Rhee: Stories of Kindness, Math, Mindset, and Trust [Episode 505]

    Retail is just a secondary, tertiary output of how humanity interacts. It’s not a driver of humanity. It’s just a reflection.

    • 1 hr 11 min
    Martin Lindstrom: Branding, Tribes, and More. [Episode 504]

    Martin Lindstrom: Branding, Tribes, and More. [Episode 504]

    A brand is all about showing to the world who we are, what we stand for, and where we are going.

    • 38 min

Customer Reviews

4.8 out of 5
24 Ratings

24 Ratings

Mike GMK ,

The Retail Doc knows his stuff!

Guest Richard Shapiro on "Creating Human Connection" said "My father viewed his store as an extension of his home" where every customer was welcomed as a person first and a customer second. This resonated with me, as I worked retail for a long time.

This is typical of Bob's viewpoint and it shows in his guests. The most successful retailers make their customers feel important - they make them feel that they really want to improve (customers') lives.

JoshCrist ,

Entertaining, insightful and actionable! 🔥

Whether you’re well established as a retailer, or just getting started carving out a profitable niche that’s ready to grow - this is a must-listen podcast for you! Bob does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of building a thriving retail organization, and life you can be proud of - from leaders who’ve actually experienced success themselves. Highly recommend listening and subscribing!

Wm P ,

Great guests

Great guests, very inspiring stories of people working in retail.

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