36 episodes

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

Tell Me Why American Airlines

    • Business
    • 4.9 • 59 Ratings

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

    S3E6 - Tell Me Why: “It’s a real partnership across so many different groups.” — Jessica Tyler

    S3E6 - Tell Me Why: “It’s a real partnership across so many different groups.” — Jessica Tyler

    In the latest Tell Me Why, President of Cargo and Vice President of Airport Excellence Jessica Tyler talks about the recent blending of the Cargo and Airport Excellence groups into a single team. Jessica discusses how Airport Excellence team members help our frontline team members take care of customers and each other across our network of airports. She also shares how Cargo has been busy ramping up our cargo-only flying schedule since it was introduced in March and why cargo-only flights are so important to our business right now.

    • 6 min
    S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour

    S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour

    S3E5 - “That’s the key to stopping the spread. It’s the multiple layers.” — David Seymour by American Airlines

    • 8 min
    S3E03 — “Our partnerships are about growing our airline” — Vasu Raja

    S3E03 — “Our partnerships are about growing our airline” — Vasu Raja

    After a brief hiatus, Tell Me Why returns with a familiar face and an exciting announcement. Chief Revenue Officer Vasu Raja explains the strategy behind the announcement of a strategic partnership with JetBlue, which will create which will create a seamless connecting network serving the Northeast. Vasu explains how the partnership allows both airlines opportunities to grow services, offer more options to customers and build a one-of-a-kind customer experience for those traveling out of New York City and Boston.

    • 10 min
    S3:E02 — “It’s a day of celebration” — Brady Byrnes

    S3:E02 — “It’s a day of celebration” — Brady Byrnes

    In this episode of Tell Me Why, Brady Byrnes, Managing Director of Base Operations, talks about the upcoming launch of the new Lands’ End uniform collection for Flight Service, Airport Customer Service and Premium Guest Services. We’ve been on the journey to new uniforms for several years. On March 2, more than 50,000 team members will debut the new industry-leading collection, and we couldn’t be more excited.

    • 7 min
    S3:E01 — “Alaska has a really, really great network fit with us” — Vasu Raja

    S3:E01 — “Alaska has a really, really great network fit with us” — Vasu Raja

    Season 3 of Tell Me Why premieres with Senior Vice President of Network Strategy Vasu Raja. Tune in to learn more about our new West Coast International Alliance with Alaska Airlines, the exciting new routes that our new West Coast gateway in Seattle will offer and why this is great news for our business.

    • 7 min
    S2:E32 — “Miles do change people’s lives” — Brian Kelly, The Points Guy

    S2:E32 — “Miles do change people’s lives” — Brian Kelly, The Points Guy

    In the latest episode of Tell Me Why, we sat down with Brian Kelly, founder and CEO of The Points Guy. Brian discusses his first redemption trip on US Airways at age 12, loyalty trends and his predictions on the future of the industry. Brian also shares his favorite destination served by American.

    • 10 min

Customer Reviews

4.9 out of 5
59 Ratings

59 Ratings

wellnesssergeant ,

AA All The Way

Great hearing about all the going’s on with AA.

jerryss ,

insight into AA

interesting podcast gives me insight into AA's thinking.

RudyinMSP ,

AA Fan

As an outsider and an AA fan, I love this podcast. It’s great to hear what is happening at my favorite airline!

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