30 min

The À la Carte Customer Experience with Michel Falcon Give an Ovation: A Podcast For Restaurants

    • Marketing

Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer).

On this episode, Michel and host Zack Oates discuss: 
What being a people-first restaurant meansHow to surgically cut costsHow to pay your employees wellMoreThanks, Michel!

Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer).

On this episode, Michel and host Zack Oates discuss: 
What being a people-first restaurant meansHow to surgically cut costsHow to pay your employees wellMoreThanks, Michel!

30 min