31 min

The 8 Phases to Never Losing a Customer Again (with Joey Coleman‪)‬ Frugalpreneur: Building a Business on a Bootstrapped Budget

    • Entrepreneurship

Joey Coleman, author of "Never Lose a Customer Again", teaches us how to obtain lifelong customer loyalty and the 8 phases of the customer experience: Assess, Admit, Affirm, Activate, Acclimate, Accomplish, Adopt, and Advocate.

Joey Coleman, author of "Never Lose a Customer Again", teaches us how to obtain lifelong customer loyalty and the 8 phases of the customer experience: Assess, Admit, Affirm, Activate, Acclimate, Accomplish, Adopt, and Advocate.

31 min