The 8020 Service Business Sid Graef

Debbie Sardone, best known as “The Maid Coach” started residential cleaning to earn some pocket cash. She soon discovered, she could make more than just chump change and create financial freedom for her family. Debbie built her business, Buckets and Bows, into one of the top 1% of residential cleaning businesses in the nation, boasting $2.9 mil and more than fifty employees. Debbie has taken that knowledge and now spends every day guiding business owners toward becoming “mop free millionaires”.  In this episode, Debbie explains how to beat the number one problem faced by home service businesses: employee turnover. With decades of experience, she knows a thing or two about retaining her “VIP customers"aka her employees.
“We charge what we’re worth and we’re worth what we charge”
In this episode we discuss:
13:13 What most people are missing in their business model
19:45 Why do all the good ones quit?
32:02 What NOT to do during a recession; be a buffalo not a cow
Resources from this episode:
Debbie's book recommendations:
The OG of books The E-Myth by Michael Gerber
Must reads by Dan Sullivan The Gap and the Gain and Who Not How
Think and Grow Rich by Napoleon Hill
Clockwork and Profit First by Mike Michalowicz
Traction by Gino Wickman
Get help with your business or learn more about Debbie's consulting here.
Get involved or recommend someone for Debbie's non-profit service Cleaning For a Reason
Guest suggestions? Email me at sid@the8020show.com 
Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here
 
If you like the show, tell your friends, share on social media, subscribe on iTunes (or wherever you listen) and give us a review.
Why? Because it will help someone improve their life and business. Thanks!

Meet Kenny Chapman Entrepreneur, business consultant, public speaker, author. These roles are all rooted in the number one value of Kenny Chapman: freedom. In our conversation, Kenny reminisces on his early path from the military service into the service industry. After starting in HVAC, Kenny admits he was not the most skilled technician, but striving for personal freedom helped focus his course. His objectives: to be good at business and to help people at a higher level. While in the trenches, he conquered these challenges and a new dream was born: the Blue Collar Coach.  This episode is bursting with nuggets of wisdom as we discuss everything from customer retention to profit maximizers.  Listen in, then listen again, you won’t regret it.
“People love to buy, they want influence, help and assistance”
“The client does not want the lowest price, they want the best value”
 
In this episode we discuss:
9:25 How not being a high achieving technician could be advantageous
17:17 Ways to change the conversation from price to value
28:40 Self care: the answer for getting more done in less time?
Resources from this episode:
The Blue Collar Book
Blue Collar resources
The E-Myth
Guest suggestions? Email me at sid@the8020show.com 
Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here
 
If you like the show, tell your friends, share on social media, subscribe on iTunes (or wherever you listen) and give us a review.
Why? Because it will help someone improve their life and business. Thanks!

Meet Brant Thurgood Call centers are often where dreams go to die, but for Brant Thurgood, it was a place of inspiration. As founder and owner of Jill’s Office, a virtual receptionist service that fields phone calls for small businesses, Brant has learned a thing or two about making small businesses function more efficiently. In our conversation, we touch on everything from weight loss goals to attracting the people to help you build your company. Listen in to find out how to set dragon slaying goals and conquer them.
“If my goal is not written down, it’s not a goal, it’s just a dream.”
In this episode we discuss:
7:17 The impetus to start Jill’s Office
16:16 The “best hits” from 2.1 million calls answered
22:15 Setting and conquering dragon slaying goals
Resources from this episode:
Find out more about Jill’s Office here.
Looking for inspiration? Check out David Goggins
 
Guest suggestions? Email me at sid@the8020show.com 
Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here
 
If you like the show, tell your friends, share on social media, subscribe on iTunes (or wherever you listen) and give us a review.
Why? Because it will help someone improve their life and business. Thanks!

Nate Farrier Owner and founder of Northern Lightning Wash, a fleet and truck washing company in Traverse City, Michigan, Nate Farrier knows a thing or two about besting the elements. From nature to competitors, he shares how he began his company at the young age of 24 and quickly became #1 in the region. We touch on a variety of pertinent subjects, from unconventional solutions for the worker shortage to a brainstorm session on various subscription offerings. Nate likes to keep thinks simple, and his suggestions will inspire you to get creative in your own business. Enjoy!
“The right answer isn’t the best, it’s the most duplicatable”
In this episode we discuss:
10:13 Nate explains how he was able to dominate the market and become #1
15:03 Outside the box thinking: can a second location solve your worker shortage?
33:35 A free “cookie”? This sales skill could turn into recurring revenue
Guest suggestions? Email me at sid@the8020show.com 
Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here
 
If you like the show, tell your friends, share on social media, subscribe on iTunes (or wherever you listen) and give us a review.
Why? Because it will help someone improve their life and business. Thanks!

Kary Oberbrunner Stop! Before you listen to this podcast, be ready for the truth bombs that you will hear. This is definitely an episode you will want to take notes on. Wall Street Journal and USA Today best selling author, Kary Oberbrunner, has a passion and clarity for life that will leave you invigorated and ready to take on your next big goal. Kary was a seemingly ordinary pastor with a desire to expand his reach outside the the walls of the church. Listen in to hear how Kary went from self-publishing his first book, to starting Igniting Souls Publishing Agency and training over 250,000 influencers. His words of wisdom are sprinkled throughout the episode, so while Kary will say "a book is a spectator's sport", life isn't and this podcast might just be the igniting fire you need.
 
In this episode we discuss:
17:58 “Clarity attracts, confusion repels”
24:50 What was Kary doing in Shawshank solitary confinement?
46:15 Stay tuned until the end for Kary’s mic drop quote.
Resources from this episode:
Kary's OPUS
Ready to write your story? Find out how at Igniting Souls Publishing Agency
Blockchain Life Podcast
Learn all about EOS and what it can do for you
Need a coach? Check out Strategic Coach
 
Guest suggestions? Email me at sid@the8020show.com 
Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here
 
If you like the show, tell your friends, share on social media, subscribe on iTunes (or wherever you listen) and give us a review.
Why? Because it will help someone improve their life and business. Thanks!

Ryan Fenn  Ryan Fenn has a passion for automation and entrepreneurship. This drive led him to create Chiirp: an automated text messaging platform that helps businesses communicate with instantly and automatically customers. As CEO and founder, Ryan knows all about the necessity of immediate contact with customers in world where people's attention spans are shorter than a TikTok video, but Ryan is not your typical Silicon Valley techie.  He was an autodidact with a vision. Listen in as Ryan explains how automation can make or break your business and his journey to creating Chiirp.
“I have sent or received over 5 million text messages in my career; the only people that text more than me are teenage girls.”
In this episode we discuss:
13:06 “Speed to lead”; Ryan shares stats on the money making magic minute
24:15 Automate or die? How not automating could end your business
50:03 Parting words of wisdom
Resources from this episode:
Check out Ryan and set up a demo at  chiirp.com/8020
 
Guest suggestions? Email me at sid@the8020show.com 
Get a copy of Perry Marshall's excellent book 80/20 Sales and Marketing - The Ultimate Guide to Working Less and Making More for one penny plus shipping (we worked out a special deal for our listeners) Just click here
 
If you like the show, tell your friends, share on social media, subscribe on iTunes (or wherever you listen) and give us a review.
Why? Because it will help someone improve their life and business. Thanks!