The Art and Science of Decision Making Crina and Kirsten Get to Work

Humans make thousands of decisions every single day...what to eat for breakfast; when to call mom; whether to wear pants during that zoom meeting. Some people are shockingly quick to make even the most complex decisions while others are virtually paralyzed by choice. Insane curiosity led Crina and Kirsten to learn about how decisions are made, how to make better decisions and how to help others get off the decision-making hamster wheel.
SHOW NOTES
In this episode of Crina and Kirsten Get to Work, our gorgeous gals - even though ya’ can’t see ‘em - talk about the thing that makes or breaks our lives in big and small ways - DECISIONS.  And because this topic is so important, Crina and Kirsten went to the best source for information - our listeners!!  
A listener focus group provided great input and fodder for thought on decisions - how they make them, what they are comfortable with, what decisions are hard, what decisions are easy and how do they handle consequences - from choosing between three suitors to the motto better done than perfect - these listeners were a rich source of information.
Crina and Kirsten chose the topic because they each see some of their clients struggle mightily with making decisions.  
The first part of the show is about the science of decision making.  Science has only recently begun to discover how we make decisions. A lot of the research is aimed at understanding what parts of the brain are involved in making decisions so they can understand why some people make consistently bad ones...adicts, for example; people with poor impulse control.
First, unconscious bias, or those powerful hidden, unconscious processes at work when we make decisions have been the subject of two Nobel Prize winners, which means it is pretty important.  If we do not bring these biases to the surface, we risk making decisions that we are not fully conscious of.  See This is how our brains make decisions by Adam Piore
Second, another fancy scientist, Daniel Kahneman, who won the Nobel Prize in 2002 in Economics for his widely referenced work in the area of human judgment determined there are two systems of decision making that compete with each other and sometimes overlap, acting as checks on each other.
System 1: nearly instantaneous impressions of people and situations;
For example, “that person looks suspicious.”  This system of thinking also drives some racism. 
Offers preferences based on patterns that we are unaware of i.e. unconscious bias
Tends to be fast, non-conscious and emotionally charged
Useful for high-pressure, high stress situations 
Can be harnessed and trained to speed up reaction times and save mental energy
These decisions are made using systemic, unconscious bias that constantly distort our judgement
 System 2: rational analysis and ability to handle complexity
 For example, “after doing a reference check and a background check, that person   
 seems safe.”
Analytical, deliberate and “rational”
Slow, controlled, rule-governed
Allows you to consider consequences before deciding
Slower and can breakdown under stress causing you to “choke”
Some people wrongly assume that system 1 is bad and system 2 is good, but that’s not necessarily the case. They are just different - and we go back and forth and sometimes use both systems to make a decision.
Third - who would have known (well, we do, frankly) that emotions are critical for decisions and people who have lost the ability to process emotions turn out to be horrible decision makers - so do not let anyone tell you that emotions have no place in decisions - in fact science tells us it is the opposite.  Decisions and Desire
Fourth, our hosts consider the impact of too many choices, too few choices and how abundance thinking affects decisions.  Abundance mindset: why it’s important and 8 ways to create it - Recent news science and psychology news about happiness - happiness.com
And here is what we learned from listene