The Busy Leader’s Podcast – A Catalyst for Inspired Action is a high energy, high fun podcast hosted by Quint Studer. In each high-impact segment, Quint chats with individuals on how they’re navigating today’s environment. Learn best practices and how they work in different contexts. You’ll often walk away with tactical tools and tips you can apply to your role, business, community, and life.
41_How Innovation and Creativity Can Create Fast and Meaningful Change with Lyn Ketelsen and Colby Jubenville
Joining the podcast is Lyn Ketelsen and Colby Jubenville. Lyn Ketelsen has experienced health care in a variety of settings and roles for 40 years. She currently shares her expertise as a consultant, executive coach, and the founder of KLK Leading Change Inc.
Colby B. Jubenville, Ph.D. is an accomplished international speaker, author, educator, and coach. Currently the Director of Middle Tennessee State University’s CBHS Center for Student Coaching and Success, he is a member of the Honors College faculty and holds an academic appointment as Special Assistant to the Dean for Student Success and Strategic Partnerships in the College of Behavioral and Health Sciences.
During the podcast Colby and Lyn share how the pandemic is providing an opportunity for leaders and organizations to relook at what skills are needed in today’s environment. They discuss how being able to find solutions that are fast, meaningful, and articulate a vision of the future of healthcare that are differentiators. Throughout this podcast, learn how to adopt and refine best practices and understand what skills leaders need to be able to manage rapid change; as well as ways to use innovation to find the best solutions. You will also learn 4 questions that create meaningful relationships that build trust and how focusing on the best cast scenario can lead to success.
Lyn Ketelsen’s presentation
Colby Jubenville’s presentation
About Lyn Ketelsen
About Colby Jubenville
40_How to Hire Super Stars the First Time with Kenneth Cohen, PhD
Joining the podcast is Kenneth Cohen, PhD who is the Founder & CEO of The Synergy Organization. Over the last 32 years, his firm has distinguished itself as the country’s first Evidence-Based Executive Search® and Executive Assessments firm.
During the podcast, Ken shares the findings from their Malcomb Baldrige Award Recipient CEOs’ research study. He also discusses why “Revolving Doors” exist in key leadership positions and why it matters. Throughout the podcast Ken reveals how to make accurate hiring decisions and the importance of setting up a system and process to hire super stars the first time. Listen in to learn the 3 questions that Ken has asked thousands of people during his research study. Now here is your host Quint Studer and Kenneth Cohen.
About Kenneth R. Cohen, PhD
Founder & Chief Executive Officer
The Synergy Organization
Kenneth Cohen, PhD is the Founder & CEO of The Synergy Organization. Over the last 32 years, his firm has distinguished itself as the country’s first Evidence-Based Executive Search® and Executive Assessments firm with Evidence-Based Best Practices, including Psychological Testing and the Baldrige Performance Excellence Program standards. They are recognized for helping progressive healthcare organizations make more accurate and cost-effective decisions in their Executive Search, Executive Selection, and Succession Planning practices, the first time. Dr. Cohen integrated his special expertise and experiences as a Psychologist along with the proprietary Synergy Screening System®, Baldrige Performance Excellence Program standards, and the findings from Synergy’s Leadership Best Practices research studies. These stop the dangerous “Revolving Door” phenomenon while simplifying the challenging and costly task of hiring extraordinary senior executives and staff. His exciting pioneering research study with Malcolm Baldrige National Quality Award Recipient CEOs yielded powerful Predictive Analytics that help organizations better define and measure their unique leadership needs, and then identify which individuals are most likely to achieve extraordinary results.
Dr. Cohen is proud to serve as the Founding Sponsor of the Harry S. Hertz Leadership Award in close collaboration with the Baldrige Foundation. He serves as a Board Member for the Mid-Atlantic Alliance for Performance Excellence (MAAPE), the regional Baldrige program serving PA, NJ, DE and parts of MD. Over the last 32 years, he has published and presented extensively to national, state and regional healthcare organizations including ACHE Congress, American Hospital Association, ASHHRA, Baldrige Quest, and HFMA. He earned his Masters and PhD as a Psychologist at Temple University.
39_Build a Culture of Well-being with Katie Boston-Leary
Katie Boston-Leary is the Director of Nursing Programs at the American Nurses Association overseeing the Nursing Practice and Work Environment Division and Healthy Nurse Healthy Nation. Katie defines a healthy nurse as actively focused on creating and maintaining balance and synergy with physical, intellectual, emotional, social, spiritual, financial, personal, and professional well-being.
Katie challenges organizations to re-look at how they can bring well-being into the workspace where nurses spend most of their time. Katie shares recent research from 9,500 respondents where nurses rated their overall emotional health an average score of 3 out of 10. Throughout the podcast, Katie provides recommendations for building a culture where well-being is a top focus as well as free resources for you and your organization.
Suicide Rates: https://www.usnews.com/news/health-news/articles/2021-10-25/nurses-have-suicidal-thoughts-more-often-than-other-workers-study
Nurse Suicide Prevention and Well-being Initiative: www.NursingWorld.org
Healthy Nurse Healthy Nation: www.HNHN.org
Katie Boston-Leary, PhD, MBA, MHA, RN, NEA-BC
Director of Nursing Programs
Nursing Practice & Work Environment
Healthy Nurse Healthy Nation
38_Taking Challenges to Opportunities with Justin Reed
Justin Reed joins the podcast to share how he navigates the toughest challenges by turning them into opportunities for training and developing leaders. Justin is currently the Assistant Chief – EMS for Cy-Fair Fire Department. As the overall EMS Director, he is responsible for all activities involving the 140 full-time paid staff, 13 ambulances who respond to approximately 40,000 calls annually, covering a population of 640,000. Justin has over 15 years of progressively responsible experience delivering the highest quality of leadership, patient care, and customer service.
During the podcast, learn how sharing your expertise and experience can lowering the anxiety of those you serve. Justin shares how remote learning during the pandemic helped break down silos and the importance of communicating with humility. Justin shares one of his biggest challenges around compassion fatigue and how doing early interventions and providing well-being resources continues to make an impact.
ABOUT JUSTIN REED:
Justin Reed is currently the Assistant Chief – EMS for Cy-Fair Fire Department. As the overall EMS Director, he is responsible for all activities involving the 140 full-time paid staff, 13 ambulances who respond to approximately 40,000 calls annually, covering a population of 640,000. Justin has over 15 years of progressively responsible experience delivering the highest quality of leadership, patient care, and customer service.
Justin Reed is currently attending University of Pennsylvania’s Master’s of Health Care Innovation and is an honors graduate of Western Carolina University Emergency Medical Care program. He was recently recognized by the American Ambulance Association Top 40 Under 40 and is a Fellow of the American College of Paramedic Executives, 2020.
Justin has volunteered with numerous organizations including a non-profit organization, MyLifeSpeaks, in Haiti providing prehospital care, education, and equipment. He serves in numerous committees including the National Association of EMS Managers, where he is the immediate former Chair of the Quality and Performance Improvement Committee. As a thought leader, Justin holds various certifications and has taught both domestically and internationally with a strong passion for behavioral economics, change management, and prehospital care in Haiti.
Justin Reed, NRP, FACPE
Assistant Chief – EMS
Cy-Fair Fire Department
37_How Belonging and Being a Part of a Team Impacts Well-being with Dr. Stephen Beeson
Joining the Busy Leader’s Podcast is Dr. Stephen Beeson who is an author, physician, speaker and founder of Practicing Excellence. He and his company have helped hundreds of medical groups and hospitals across the country develop their clinicians in ways that transform the experience for those receiving and providing care.
Throughout this podcast, Dr. Beeson shares how they help clinicians, teams and leaders build new skills that help them experience more of those restorative moments of patient connectivity, team collaboration and leadership effectiveness. These are the moments that help people sore, and they can happen throughout an organization.
Learn how creating a sense of belonging may be the greatest burnout counter method there is and how providing people the skills to allow “team” to manifest, so much so that people wake up Monday morning excited to go to work and hang out with their tribe. This podcast will give you a greater understanding that we have dominion over the things that drive the human experience and how adjusting one’s is mindset and leadership approach are elements.
About Dr. Stephen Beeson
Dr. Stephen Beeson is a nationally recognized author, physician, and speaker.
A board-certified family medicine physician, Dr. Beeson practiced with the Sharp Rees-Stealy Medical Group in San Diego County for 18 years. During his tenure with the medical group, Dr. Beeson was selected by Sharp HealthCare leadership to serve as the Physician Director for the Experience,” an organizational commitment tooperationalize service excellence. Dr. Beeson’s patients ranked him in the 99th percentile nationwide, and the San Diego County Medical Society voted Dr. Beeson as one of San Diego’s best physicians for eight consecutive years. During this time, the medical group improved their patient satisfaction from the bottom to the top decile, won three AMGA Acclaim Honoree awards for clinical performance, and with Sharp Healthcare was the recipient of the Malcolm Baldrige Award.
Dr. Beeson’s first book, “Practicing Excellence A Physician’s Manual to Exceptional Health Care,” became a national bestseller that articulates a prescriptive “how-to” approach to improve physician performance to drive organizational success. In 2009, he released his second book, “Engaging Physicians: A Manual to Physician Partnership.” This critically acclaimed book takes system leaders on a staged journey to physician enrollment in organizational change efforts.
Most recently, Dr. Beeson founded Practicing Excellence, which builds skills to drive outcomes in well-being, patient experience, and leadership effectiveness. Built for busy clinicians, their micro-learning approach delivers short, evidence-derived, video-based coaching to clinicians, leaders, and teams through a mobile app. They partner with some of the nations’ largest health systems and medical groups to deliver coordinated skill-building programs that provide measurable results. Learn more at www.practicingexcellence.com.
Gratitude Symposium talk by Dr. Stephen Beeson - Finding Gratitude When Life is Hard
The frontline care teams have been through one of the most challenging times in healthcare ever. Exacerbation of burnout, thoughts of retiring early, anxiety, depression, and PTSD have come into our beautiful healing profession.
In this session, we spend a few moments on the personal impact of what healt
36_I didn’t do anything special, I was just doing my job with Bonnie and Mark Barnes, The DAISY Foundation
What may be ordinary to you, is extraordinary to someone else. Bonnie and Mark Barnes, co-founders of The DAISY Foundation join the podcast to share the impact and the difference that recognition makes. The DAISY Foundation expresses gratitude to nurses with programs that recognize them for the extraordinary skillful, compassionate care they provide to patients and families.
The DAISY Foundation was created to express gratitude to nurses by the Barnes Family in their son Patrick’s memory.
Bonnie and Mark share the power of recognition and how compassionate care impacts the patient and the family. Hear stories about the little things that make the biggest difference and the how the role of a nurse has evolved during Covid.
The DAISY Foundation
About the DAISY Award
Shining the Light on All the Right - The Story of The DAISY Foundation
The Gratitude Group - see presentations from The Gratitude Symposium that took place in May, 2021.
Hospital Visitation Restrictions Are Hurting Patients and Nurses — New protocols and COVID mitigation techniques can enable safe visitation by Karen Cox, PhD, RN, and Tejal K. Gandhi, MD, MPH - September 2, 2021
Beryl Institute Consumer Perspectives on Patient Experience 2021
More Relevant Than Ever
I’ve been inspired by Quint Studer since reading Hardwiring Excellence and attending a work shop in the early 2000’s. With the stresses the world is facing Quint’s messages are more relevant and impactful than before. He and his guests share ways to remind ourselves that integrity, respect, humility and matter.
Quint is always inspiring and asks excellent questions that motivate me!
Quint is always inspiring, motivating and teaching us new ways to be better. I appreciate his podcasts, thoughts and ideas. Great listen each week.