The Change Podcast by Reframe

Jeffrey L. Bowman
The Change Podcast by Reframe

Are you a Leader looking to modernize your approach to the workplace and marketplace? Tune in to the Change Podcast by Reframe, where People Leaders share their journeys in accelerating inclusive change and growth. ​​ Discover how to shift from outdated practices to using effective change management tools. ​ This podcast is your essential resource for transforming your brand and business, making real impact. ​ ​Join us, listen to People Leaders who are unlocking their super power and building inclusive experiences no matter where they work and live. ​Find more episodes at https://getreframe.com/podcast/

  1. S1E6:  A Gen Z Perspective:  Did The Industry Change Fast Enough?

    MAY 5

    S1E6: A Gen Z Perspective: Did The Industry Change Fast Enough?

    In this episode of the Change Podcast, host Jeffrey L. Bowman speaks with Alston-Simone Bowman, a Generation Z creative producer with experience that spans two agencies, FCB New York and Joan Creative.  They discuss Alston’s journey from the aspiration of being a documentary film maker while at Spelman College to now being a newly promoted producer within the advertising industry.  The conversation highlights her development, what it feels like to be in rooms and on-set as a talent, woman and creative.  They highlight the stories she’s heard from others in the industry and her point of view of how things can be different given she is from the COVID generation and started her career remote, hybrid and now returning to office.   The discussion also touches on her creative outlets and passion projects for building a creative community outside of work. Keywords: Change Podcast, Reframed, Total Market Approach, Gen Z, Filmmaking, Advertising, COVID-19, Storytelling, Marketing, Diversity, advertising, workforce, diversity, creativity, Gen Z, recruiting, accessibility, corporate culture, future of work, creative economy Takeaways: The last chapter of the book discusses the future of the total market approach.Alston's journey into advertising was influenced by her background in filmmaking.Growing up in New York City sparked Alston's interest in production.Alston's early experiences in production shaped her career path.The pandemic significantly impacted Alston's senior project and filmmaking process.Alston's documentary focused on the changing landscape of Harlem.There is a generational disconnect in understanding workplace dynamics.Gen Z is adaptable and faces unique challenges in the workforce.Work-life boundaries are more defined for Gen Z compared to previous generations.Alston emphasizes the importance of storytelling in filmmaking. One job in America doesn't cover full expenses.Advertising is seen as a stable creative career.Corporate creative differs from traditional creative roles.Advertising has set processes that can limit accessibility.There's a lack of imagination in adapting talent for advertising.Recruiting diverse talent is crucial for the industry.The industry must adapt to modern consumer needs.Gen Z's perspective is vital for future advertising strategies.Advertising has evolved from propaganda to influencer marketing.Key stakeholders must support change for progress. Chapters: 00:00 Season Finale: Reflections and Future Insights 09:48 Austin's Journey: From Filmmaking to Advertising 19:47 Navigating Challenges: The Impact of COVID-19 on Filmmaking 29:58 Generational Perspectives: Understanding Gen Z in the Workplace 30:20 The Struggles of the Modern Workforce 33:16 Advertising: A Stable Yet Corporate Creative Path 35:44 Bridging the Gap: Accessibility in Advertising 39:28 Recruiting for Diversity: Changing the Industry 42:34 Adapting to Change: The Future of Advertising 45:54 Encouraging New Talent: The Role of Gen Z 51:59 The Evolution of Advertising: From Propaganda to Influence Connect with Alston Bowman: LinkedIn: https://www.linkedin.com/in/alston-b-2b8423b6/ Instagram: https://www.instagram.com/alstonpov/Facebook: https://www.facebook.com/alston.bowman Connect with Jeffrey L....

    49 min
  2. S1E5:  Good Trouble:  Validating The Total Market Approach

    APR 28

    S1E5: Good Trouble: Validating The Total Market Approach

    In this episode of the Change Podcast, host Jeffrey L. Bowman speaks with Lewis Goldman, a seasoned marketing professional with over 35 years of experience, particularly in cross-cultural marketing and financial services. They discuss Lewis's journey from consumer packaged goods to the financial sector, the challenges of marketing life insurance, and the importance of understanding underserved markets. The conversation highlights innovative product development for diverse communities and the critical role of family in life insurance marketing. In this conversation, Lewis and Jeffrey discuss the evolution of marketing strategies, particularly in the life insurance sector, emphasizing the importance of understanding multicultural dynamics and family structures. They highlight the success of the total market approach, which focuses on emotional connections rather than ethnic segmentation. The discussion also touches on the industry's resistance to change and the need for brands to adapt to a more inclusive marketing strategy that reflects the diverse demographics of today's society. Keywords: Lewis Goldman, cross-cultural marketing, life insurance, underserved markets, MetLife, marketing strategies, digital marketing, consumer insights, multicultural marketing, financial services, life insurance, multicultural marketing, family dynamics, total market approach, industry resistance, marketing success, cultural insights, demographic shifts, emotional connection, marketing evolution Takeaways: Lewis Goldman has over 35 years of marketing experience.Cross-cultural marketing is essential for reaching diverse audiences.Investing in Spanish language media can significantly impact sales.Life insurance penetration in the U.S. is at a historic low.There is a growing need for life insurance in underserved markets.Innovative products can help meet the needs of diverse communities.Data-driven insights are crucial for identifying market opportunities.Family dynamics play a significant role in life insurance decisions.The life insurance industry faces challenges in consumer engagement.Understanding cultural nuances can enhance marketing strategies. The middle market presents a significant opportunity for life insurance.Family dynamics vary across cultures but share common values.Success in marketing can be measured by premium growth and customer acquisition.The total market approach can resonate across diverse segments without specific targeting.Industry resistance often stems from a fear of losing established market segments.Cultural insights are crucial for effective marketing strategies.Diversity in marketing has evolved to reflect a more inclusive society.Emotional connections in marketing transcend ethnic boundaries.Data-driven decisions are essential for successful marketing campaigns.The future of marketing lies in understanding and embracing diversity. Chapters: 00:00 Introduction to Lewis Goldman and His Background 05:55 Transitioning from CPG to Financial Services 11:51 The Importance of Life Insurance in Underserved Markets 17:50 Data-Driven Insights and Market Opportunities 26:39 Understanding the Middle Market Opportunity 34:20 Success Metrics in Life Insurance Marketing 39:32 Navigating Industry Resistance to Change 44:54 The Evolution of Marketing Strategies 51:11 The Future of Total Market Approach Connect with Lewis Goldman: LinkedIn: https://www.linkedin.com/in/lewisgoldman/Instagram: a href="https://www.instagram.com/lewisgoldman/" rel="noopener noreferrer"...

    54 min
  3. S1E4:  It's Official:  There Is A New Majority!

    APR 24

    S1E4: It's Official: There Is A New Majority!

    Summary In this episode of the Change Podcast, Jeffrey L. Bowman engages with Patrick L. Riley, a seasoned producer and content creator, to discuss the journey of creating The Cross-Cultural Report Roundtable, host Soledad O’Brien.  The conversation delves into the pre-production and production phases, the making of the roundtable and how it set the foundation for the book.  In this conversation, they explore the intricacies of storytelling, the urgency in writing, and the impact of the new majority in various industries. They discuss the evolution of corporate America, the challenges and changes in diversity, equity, and inclusion (DEI) practices, and the importance of post-production in storytelling. The dialogue emphasizes optimism for the future marketplace and the need for modernizing diversity and inclusion practices to reflect the changing demographics and cultural landscape. Key Words Change Podcast, Patrick L. Riley, Reframe the Marketplace, multicultural marketing, production insights, media production, diversity in media, creative process, content creation, industry insights, storytelling, urgency, new majority, corporate change, DEI, post-production, marketplace, diversity, inclusion, optimism. Takeaways Patrick L. Riley reflects on his impactful career in media.The importance of documenting cultural narratives is emphasized.Diversity in talent selection enhances the richness of conversations.Pre-production planning is crucial for successful execution.Effective communication of vision is key in production.Building trust among team members leads to better collaboration.The production day requires meticulous logistics and planning.A well-prepared script makes for a smoother production process.Relationships in the industry can facilitate better outcomes.The final product reflects the hard work and dedication of the team. The writing process is crucial and should be approached with urgency.Storytelling must resonate with the audience to be effective.The concept of the 'new majority' is reshaping industries.Change in corporate America is influenced by DEI initiatives.Post-production is essential for refining storytelling.Optimism is necessary for navigating the future marketplace.Diversity and inclusion practices need modernization.Understanding the value of diverse demographics is key.The impact of storytelling can be long-lasting and significant.Collaboration and partnership are vital for progress. Chapters 00:00 - Introduction to the Change Podcast and Patrick L. Riley 01:58 - Patrick L. Riley's Background and Career Journey 06:01 - The Making of Reframe the Marketplace 11:52 - Pre-Production Insights and Challenges 18:00 - Production Day Experience and Logistics 25:41 - The Art of Writing and Urgency in Storytelling 29:04 - The New Majority and Its Impact 31:20 - Change in Corporate America and Diversity, Equity & Inclusion 35:16 - Post-Production Insights and Challenges 40:52 - Optimism for the Future of the Marketplace 44:04 - Modernizing Diversity and Inclusion Practices Connect with Patrick Riley: LinkedIn: https://www.linkedin.com/in/patrick-riley-8ab25b60/  Instagram: https://www.instagram.com/patrick.riley/Facebook: https://www.facebook.com/patrick.l.riley...

    37 min
  4. S1E3:  Documenting The Story About The Change Required

    APR 13

    S1E3: Documenting The Story About The Change Required

    Summary In this episode, Jeffrey Bowman and literary agent JL Stermer discuss the journey of writing and publishing 'Reframe the Marketplace:  The Total Market Approach to the New Majority. They explore the role of a literary agent, the intricacies of the book proposal process, and the evolution of the publishing industry over the past decade. The conversation highlights the importance of chemistry between authors and agents, the need for diversity in publishing, and the challenges of taking a book to market. In this conversation, they delve into the intricacies of the publishing process, the importance of diversity and authorial control, and the journey of launching a book. They discuss the challenges faced in the publishing industry, the significance of inclusive marketing strategies, and the ongoing relevance of their work in promoting diversity and inclusion. The conversation reflects on the lessons learned throughout their journey and the future directions for their initiatives. Keywords Reframe the Marketplace, literary agent, book proposal, publishing industry, diversity in publishing, author journey, marketing, book submission, writing process, publishing trends, publishing, diversity, author control, book launch, inclusive growth, marketing, storytelling, business strategy, DEI, personal journey. Reframe the Marketplace, literary agent, book proposal, publishing industry, diversity in publishing, author journey, marketing, book submission, writing process, publishing trends, publishing, diversity, author control, book launch, inclusive growth, marketing, storytelling, business strategy, DEI, personal journey. Takeaways The role of a literary agent is crucial in connecting authors with publishers.Understanding the market and audience is key to a successful book proposal.The publishing industry has evolved significantly due to social media and self-publishing.Chemistry between the author and agent can greatly influence the writing process.Diversity in publishing is essential for representing the new majority.The book proposal process requires clarity and accessibility in communication.Going to market involves pitching to editors who specialize in specific genres.Choosing the right publisher can impact the book's success.Authors must be prepared for the business side of publishing, including marketing.The journey of writing a book is both personal and professional. The lack of diversity in publishing affects market understanding.Authors need to maintain control over their work.The book launch process is complex and requires flexibility.Inclusive marketing strategies are essential for success.The journey of writing a book can be personal and transformative.Building a brand involves understanding the audience's needs.The importance of case studies in illustrating concepts.Sales are not the only measure of a book's success.The relevance of a book can extend beyond its initial launch.Collaboration and partnership are key in the publishing process. Chapters 00:00 - Introduction to Reframe the Marketplace 02:55 - The Role of a Literary Agent 06:04 - Understanding the Book Proposal Process 09:03 - The Evolution of the Publishing Industry 11:59 - Going to Market: The Submission Process 14:54 - Choosing the Right Publisher 18:00 - The Importance of Chemistry in Writing 21:03 - The Need for Diversity in Publishing 23:58 - Conclusion and Future Outlook 30:20 - Navigating the Publishing Landscape 32:01 - The Importance of Authorial Control 34:01 - The Launch Journey of a Book 40:10 - Building Inclusive Experiences 46:52 - The Book Launch...

    59 min
  5. S1E2:  Betting On The Future:  The First Cultural Agency

    APR 2

    S1E2: Betting On The Future: The First Cultural Agency

    Summary In this episode, Jeffrey L. Bowman interviews Charlie McKittrick, exploring the evolution of the advertising industry from traditional methods to digital transformation. They discuss Charlie's journey into advertising, the cultural shifts within Ogilvy by starting the industry's first cultural agency (OgilvyCULTURE), and the challenges of integrating multicultural audience insights and strategies within a "general market" agency model. The conversation highlights the importance of understanding audience dynamics and the need for a holistic approach to marketing in a rapidly changing landscape. In conversation, they discuss the evolving landscape of marketing and advertising, focusing on the importance of diversity, the challenges of transitioning between agencies, and the need for a holistic approach to understanding multicultural audiences. They reflect on the industry's progress and setbacks, emphasizing the significance of talent and how it shapes the effectiveness of marketing strategies. Keywords Change Podcast, advertising, marketing, multicultural, Ogilvy, Charlie McKittrick, digital transformation, audience dynamics, segmentation, integration, marketing, diversity, advertising, multicultural, capitalism, business outcomes, industry evolution, talent acquisition, cultural insights, agency dynamics. Takeaways The advertising industry has undergone significant changes since 2009.Creativity and business must work hand in hand for success.Ogilvy's culture was rooted in specialization, which posed challenges for integration.Understanding audience dynamics is crucial for effective marketing.Segmentation in advertising needs to evolve to be more inclusive.The shift towards digital marketing has transformed storytelling methods.Building a new practice requires navigating internal tensions and expectations.Cultural understanding is essential for effective marketing strategies.The importance of mentorship and sponsorship in career development.The future of advertising lies in integrating various marketing disciplines. The new majority in marketing requires a broader understanding of diverse audiences.Transitioning between agencies can bring new perspectives and challenges.The industry has made strides in inclusivity but still faces setbacks.Talent diversity is crucial for effective marketing strategies.Bringing hard conversations into the mainstream is essential for progress.Creative and business outcomes should not be seen as separate.The importance of driving outcomes in modern capitalism is highlighted.Agencies need to adapt to the changing demographics of their audiences.Building a diverse talent pool is key to understanding multicultural markets.The quest for diversity in advertising is ongoing and requires commitment. Chapters 00:00 - Introduction to the Change Podcast and Guest Background 03:00 - Charlie McKittrick's Journey into Advertising 05:58 - The Evolution of Advertising: Traditional to Digital 09:00 - Ogilvy's Culture of Specialization vs. Integration 11:55 - The Shift in Marketing Strategies and Audience Dynamics 14:49 - Building a New Practice: OgilvyCULTURE, the first industry Cultural Agency 18:04 - The Challenges of Segmentation in Advertising 20:56 - Launching OgilvyCULTURE: Navigating Tensions and Expectations 23:49 - The New Majority and Market Dynamics 29:48 - Transitioning from Ogilvy to Mother Industries 34:46 - Industry Evolution: Progress and Setbacks 42:35 - Talent and Diversity in Advertising Connect with Charles McKittrick: LinkedIn: a...

    48 min
  6. S1E1:  Challenging The Industry To Change From the Inside Out

    APR 2

    S1E1: Challenging The Industry To Change From the Inside Out

    Summary In this episode of the Change Podcast, Jeffrey L. Bowman interviews Marla, the CEO of the 4A's, discussing her journey in the advertising industry, the role of the 4A's in advocating for agencies, and the challenges of achieving inclusivity in marketing. They explore the evolution of advertising, the importance of media transparency, and the future of agency models. Marla reflects on her leadership experience and the need for continued advocacy and change within the industry. Keywords advertising, marketing, inclusivity, agency model, 4A's, media transparency, advocacy, industry evolution, cultural marketing, leadership Takeaways Marla has been an advocate for the advertising industry throughout her career.The 4A's represents over 600 agencies and directs a significant portion of media spend in the U.S.Inclusivity in marketing requires a shift in how agencies and clients approach their strategies.The advertising industry is dynamic and constantly evolving, presenting both challenges and opportunities.There is a need for agencies to break out of silos and think inclusively about their target audiences.Technology can help overcome structural barriers in marketing and advertising.The future of marketing will involve multiple agency models tailored to client needs.Leadership in the advertising industry requires adaptability and a willingness to embrace change.The importance of mentorship and coaching in developing future leaders in the industry.Continued advocacy is essential for driving meaningful change in the advertising landscape. Topics Covered 00:00 - Introduction to the Change Podcast and Marla's Background 04:56 - The Role of the 4A's and Industry Advocacy 10:06 - The Evolution of Advertising and Media Transparency 14:52 - Challenges in Achieving Inclusivity in Marketing 19:52 - The Future of Marketing and Agency Models 24:47 - Reflections on Leadership and Industry Changes Connect with Marla Kaplowitz: LinkedIn:  https://www.linkedin.com/in/marla-kaplowitz-29113821/Instagram:  https://www.instagram.com/mkaplowitz/ Connect with Jeffrey L. Bowman: Website:  https://jeffreylbowman.com/LinkedIn: https://www.linkedin.com/in/jeffreybowman/ Instagram: https://www.instagram.com/jeffreylbowman/ Facebook: https://www.facebook.com/jeffrey.bowman  Connect with Reframe: Website: https://getreframe.com/ LinkedIn: https://www.linkedin.com/company/getreframe/Facebook: https://www.facebook.com/getreframeInstagram: https://www.instagram.com/getreframe/

    35 min
  7. S1E0:  Season One Introduction - The Making of Reframe The Marketplace:  The Total Market Approach To The New Majority

    MAR 24

    S1E0: Season One Introduction - The Making of Reframe The Marketplace: The Total Market Approach To The New Majority

    In Celebration of the 10 Year Anniversary of the Award Winning Wiley Published Book, Reframe The Marketplace:  The Total Market Approach To The New Majority, Reframe Consulting Is Launching The Change Podcast. Think Revisionist History Format Where Industry Leaders Revisit The Disruptive Total Market Topic and Approach 10 Years Later and Answer The Question, What’s Changed? Based on the award winning "how to" business book, season one revisits the innovative Total Market approach to inclusive customer experience design.  Author and host, Jeffrey L. Bowman goes back in time and interview industry leaders to understand why the new change approach was required; discuss the industry reaction to the Total Market Approach; reflect on the lessons learned since starting the first cultural agency while at Ogilvy; and what it took to validate the new change approach, proven to help leaders accelerate inclusive growth.  In season one, Mr. Bowman interviews industry leaders and discusses the following topics: Episode One - Challenging The Industry To Change From The Inside Out:  Marla Kaplowitz, Chief Executive Officer of the industry association American Association of Advertising Agencies (4As) Episode Two - Betting On The Future: The First Cultural Agency:  Charles McKittrick, Chief Strategy Officer at Mother Episode Three - Documenting The Story About The Change Required:  JL Stermer, Chief Executive Officer, Next Level Lit. Episode Four - It’s Official: There Is A New Majority:  Patrick Riley, Senior Producer Episode Five - Good Trouble:  Validating The Total Market Approach:  Lewis Goldman, Former SVP of Market at MetLife. Episode Six - A Generation(Gen) Z Perspective:  Did The Industry Change Fast Enough?  Alston - Simone Bowman, Producer at FCB New York For leaders, the lessons learned may be helpful as they look to accelerate growth for their brand and business.  The Change Podcast by Reframe set out to interview industry leaders and ask the question:  What’s changed within the marketing and communications industry since publishing Reframe The Marketplace: The Total Market Approach To The New Majority? ​  ​Join us, listen to People Leader stories who are unlocking their super power, building inclusive experiences for their marketplace and workplace while future proofing their business. ​Find more episodes at https://getreframe.com/podcast/.

    4 min
  8. S0E5:  Why The Practice of Diversity, Equity & Inclusion Will Not Be Enough To Save Brands and Businesses

    12/19/2023

    S0E5: Why The Practice of Diversity, Equity & Inclusion Will Not Be Enough To Save Brands and Businesses

    In the fifth and final  episode of our pilot season we're directing our focus inward by delving into the Reframe concept. Our exploration involves a profound interview with leaders who seek to redefine the essence of reframing, along with the overarching ambition to address a longstanding issue through an innovative paradigm shift of change management.  This episode features conversations with both founders, Jeffrey L. Bowman, the Chief Executive Officer, and Safraz Sears, the Chief Technology Officer. Together, they share insights into the Reframe journey, its inception, and the validation process of their software solution that involved collaborating with over 40 plus Fortune 500 brands and businesses. What You’ll Learn From this Episode Discover Jeffrey's in-depth exploration of DE&I, Reframe, and tech-enabled change management concepts.Learn about the historical context of DE&I, understanding its evolution and recognizing why DEI efforts faced challenges over time.Find out about the development of a 'change operating system' through Reframe, including the use of a mini cultural assessment tool available at www.reframe.com.Learn how Safraz identified a gap in the problem Jeffrey was addressing, leading to their partnership and the development of technology to address that gap. Topics Covered: 00:01- Jeffrey Getting in-depth into the concept of DE&I, what is Reframe and what is tech-enabled change management 02:51 - Going back to DE&I history in the 60's and understanding how things evolve since then and why DEI efforts were lost in the process 05:08 - Developing a 'change operating system' through Reframe with a mini cultural assessment tool: https://getreframe.com/reframe-cultural-maturity-assessment/  08:55 - The number one thing missing why DE&I didn't work back then and how they bridge that gap and overcome the problem 09:02 - Safraz sharing how they’ve found a gap in the problem Jeffrey was solving and partnered with him and started developing the technology to bridge that gap 12:00 - What the journey looks like as they go through multiple iterations of the software – the cultural maturity assessment model 13:05 - How this cultural maturity assessment tool that Reframe built help in identifying gaps in an organization as well as provide solution to those problems. Quotable Quote: "Nothing about corporate America was invented, designed, structured for people of color. From a corporation standpoint, what organizations needed was a transformation, and a change management approach. And that's what we've created at Reframe.” - Jeffrey Bowman “Reframe’s cultural maturity assessment, really is the first cultural assessment in the workplace that you can use today to identify those gaps within your organization and of course has the other solution in terms of treating those gaps as far as technology goes.” - Safraz Sears "I signed up to solve a large problem, and I knew it was a large problem. DE&I culture in the workplace, corporate America was all new to me. But Jeffrey has been a mentor and I learned the space, learned the gaps, and really was able to bring my technology expertise towards solving that." - Safraz Sears Connect with Safraz S. Sears: LinkedIn: https://www.linkedin.com/in/safrazssears/ Instagram: https://www.instagram.com/safrazssears/ Facebook: a...

    17 min

Ratings & Reviews

5
out of 5
3 Ratings

About

Are you a Leader looking to modernize your approach to the workplace and marketplace? Tune in to the Change Podcast by Reframe, where People Leaders share their journeys in accelerating inclusive change and growth. ​​ Discover how to shift from outdated practices to using effective change management tools. ​ This podcast is your essential resource for transforming your brand and business, making real impact. ​ ​Join us, listen to People Leaders who are unlocking their super power and building inclusive experiences no matter where they work and live. ​Find more episodes at https://getreframe.com/podcast/

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