
49 episodes

The Chief Psychology Officer Dr Amanda Potter CPsychol
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- Business
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5.0 • 1 Rating
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Exploring the topics of workplace psychology and conscious leadership. Amanda is an award-winning Chartered Psychologist, with vast amounts of experience in talent strategy, resilience, facilitation, development and executive coaching. A Fellow of the Association for Business Psychology and an Associate Fellow of the Division of Occupational Psychology within the British Psychological Society (BPS), Amanda is also a Chartered Scientist. Amanda is a founder CEO of Zircon and is an expert in leadership in crisis, resilience and has led a number of research papers on the subject; most recently Psychological Safety in 2022 and Resilience and Decision-making in 2020. With over 20 years’ experience on aligning businesses’ talent strategy with their organizational strategy and objectives, Amanda has had a significant impact on the talent and HR strategies of many global organizations, and on the lives of many significant and prominent leaders in industry. Dr Amanda Potter can be contacted on LinkedIn: linkedin.com/in/amandapotterzircon www.theCPO.co.uk
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Ep49 Neuroscience of Burnout
What does neuroscience say about burnout? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter build on the neuroscience of resilience podcast and discuss the physiological and neurological reaction to stress, the emotions we feel as a result and the risk of burnout. This podcast explains the chemical response to burnout and starts to outline some actions you can take to reduce the risk of burning out and remain stronger in prolonged or acute stress situations.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the resilience and psychological safety research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent Resilience and Psychological Safety questionnaires mentioned in this podcast please contact hello@betalent.com -
Ep48 Neuroscience of Resilience
What does neuroscience say about how you can cope effectively with stress and improve your resilience? In this episode, Senior Consultant Kristian Lees-Bell and the Chief Psychology Officer Dr Amanda Potter discuss the physiological and neurological reaction to stress, and the emotions we feel as a result. This podcast explains the chemical response to stress and starts to outline some actions you can take to train yourself to calm the stress response and feel happier and stronger in times of difficulty.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the resilience and psychological safety research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent Resilience and Psychological Safety questionnaires mentioned in this podcast please contact hello@betalent.com -
Ep47 The Psychology of Belonging at Work
Most employees need to feel like they belong to the team in which they work in order to be fully motivated and engaged. Belonging is the feeling of being accepted and respected in a team or organisation and is created by having inclusive work environments. When we belong we feel connected to colleagues, there is the right work life balance, and our values are lived at at work.
The feeling of belonging in a workplace is more important than we would think. In fact research has shown that the extent to which we belong significantly contributes to improving our productivity and morale within a team or organisation. In this episode, Senior Psychologist Caitlin Cooper and Dr Amanda Potter the Chief Psychology Officer explore the concept of belonging and how organisations and teams can improve the feeling of belonging for each of the people in their team.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Hello@BeTalent.com
Timestamps
Psychology of Belonging
· 00:00 – Introduction to Belonging
· 00:33 – Oh My God! We didn’t kill Kenny!
· 01:13 – If I don’t fit, I must quit.
· 02:25 – The impact of COVID-19
· 03:18 – I’m the architect of my life
· 04:14 – Self-reflection
· 05:29 – Who’s right and who’s wrong?
· 07:11 – Inclusion is not an illusion
“I just space out” – Peter Gibbons
· 08:10 – I feel we have a connection here…
· 10:00 – Trust
· 10:57 – It’s my red stapler
· 12:02 – Can I go on the slide please?
· 12:54 – What does Belonging actually mean?
· 13:13 – The 5 drivers
· 14:36 – Don’t worry; this is a safe, necessary space
· 15:39 – In order to share heart-to-hearts, you need a heart to begin with…
Respecting boundaries
· 16:38 – The signs are in body language
· 17:50 – This reminds of this person I know…
· 19:11 – Territorial disputes
· 21:34 – Resilience and Psychological Safety revisited
· 22:22 – Belonging or Loyalty?
· 23:15 – Look, Listen, Lead & Learn
· 24:37 – $8 Billion?!!!
With open arms…
· 25:32 – Accept and Respect
· 26:10 – Don’t go breaking my heart
· 27:02 – The biological benefits
· 28:51 – In summary…
29:58 – The end. -
Ep46 Creating your Elevator Pitch
What would you say about yourself if introduced to a new potential employer or client for the first time? What would be the most important things you would like to share about yourself? In this episode of the CPO we look at Elevator Pitches, are they useful, how do we prepare one and what is important to share?
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent Strengths questionnaire mentioned in this podcast please contact the BeTalent team via email: Hello@BeTalent.com.
Timestamps
Creating your Elevator Pitch
· 00:00 – Introduction to the Elevator Pitch
· 01:04 – It feels like the first time…
· 01:53 – 30-60 seconds to sell yourself
· 02:21 – Crosby or Otis?
· 03:32 – A ride on the gauche train
· 04:00 – (not) the key to success
· 04:52 – Filling the void, not touching it
· 05:38 – A Proustian moment
Molding the clay
· 06:07 – Anytime, anywhere!
· 08:06 – I have no time for this…
· 09:09 – Great for products, not for people
· 10:01 – The mark of a true warrior, is humility
· 11:04 – Help me, to help you!
· 11:52 – Let’s set the scene…
· 12:34 – What is your role?
· 13:15 – What is the problem you’re solving?
· 13:46 – What’s the solution?
· 14:12 – What’s next?
Practice makes perfect
· 14:48 – Great, now let’s go again!
· 16:12 – The Amanda Potter Story
· 17:10 – A big difference…
· 18:28 – The clock is ticking…
· 19:44 – Contextualizing
· 21:00 – One more time
· 22:51 – In summary…
· 23:42 – Energize!
· 24:11 – It’s not just what you say; it’s how you say it.
· 24:58 – Feedback
· 25:15 – The end. -
Ep45 Dulcie Shepherd Swanston, Iain Price PhD: Finding your Inner Confidence
How can you build your self-confidence and have a happier life? In this podcast, Kristian and Dr Amanda interviewed Dulcie and Iain the authors of DOSE a book that articulates 52 Science based ways for a happier and more confident life. They share both the psychological and neuroscientific benefits of each of the 52 actions in terms of the positive neurotransmitters and chemicals for short - DOSE (Dopamine, Oxytocin, Serotonin and Endorphins) and the role each of these play in helping us to feel happier and more confident. This podcast is an introduction into their story behind the book, the impetus for their research and we look at some of our favourite habits and why.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.
To purchase the DOSE book please go to your reputable book shop or go to https://amzn.eu/d/1q6pz8u
Timestamps
Finding your Inner Confidence
· 00:00 – Introduction to Inner Confidence
· 00:48 – Welcome Dulcie Shepherd
· 01:27 – Welcome Iain Price
· 02:28 – An invitation into the arena
· 03:45 – Interactions take many forms; mainly over a cup of tea
· 05:09 – Psychometrically…
· 06:42 – Psychological safety revisited
Changes
· 07:36 – Becoming the thinker
· 08:59 – DOSE
· 10:21 – Change the world with tea, not coffee!
· 11:38 – Stacking (not subbing)
· 12:03 – Time; the giver and the deceiver
· 13:27 – Not cold showers… swim in the sea instead
· 16:34 – 52 ways (not to lose your lover)
· 19:10 – Eyes on the ball
P***ing Red
· 20:23 – Beetroot juice?
· 21:32 – Try one tip, try another
· 21:58 – It was red earlier- this isn’t a urine infection, is it?
· 22:37 – I’ll take aromatherapy, over a cold shower
· 23:44 – I love it, buy this everyone!
· 24:35 – Imposter Thinking and it
· 26:12 – A circuit breaker
· 27:01 – A space to change over time…
Cause and Effect
· 29:26 – “Where the attention goes, the energy flows”
· 30:40 – From social media to the written page
· 33:18 – It goes beyond the world of work
· 34:29 – “Lotion is motion”
· 36:06 – Habits revisited
· 38:22 – Is it Murphys Law?
· 40:05 – Focus on one thing at a time; stack it up!
· 42:07 – Join our (book) club
· 43:16 – Thank you both for sharing
· 45:32 – The end. -
Ep44 The Business Case for 360 Assessments
For many years a large proportion of global organisations have been using the 360/multi-rater approach to giving feedback for coaching, development and learning. But how effective are they? What does an effective 360 look like? When should we be applying qualitative or quantitative 360s? In this podcast Caitlin and Amanda look at the science behind robust and valid 360 measures and how they should be effectively applied. They also look at the risks of misusing 360 instruments and some of the mistakes organisations make embarking on 360 programmes. Finally they close with the benefit of 360s to help build the business case with key stakeholders.
The Chief Psychology Officer episodes are available here https://www.thecpo.co.uk/
To follow Zircon on LinkedIn and to be first to hear about podcasts, publications and news, please like and follow us: https://www.linkedin.com/company/zircon-consulting-ltd/
To access the research white papers mentioned in this and other podcasts, please go to: https://zircon-mc.co.uk/zircon-white-papers.php
For more information about the BeTalent suite of tools and platform as mentioned in this podcast please contact Amanda via email: TheCPO@zircon-mc.co.uk.
Timestamps
Business 360 Assessments
· 00:00 – Introduction to Business 360 Assessments
· 00:58 – Welcome Caitlin
· 01:47 – The net for collecting feedback
· 02:31 – Food (Feedback) for thought.
· 03:12 – Let’s have a chat…
· 03:56 – Quality, not quantity!
Hold my hand
· 04:41 – What is a 360?
· 05:39 – I rate this- actually… you rate for me
· 06:39 – Off the shelf
· 07:28 – Don’t blame me for this; let me learn!
· 09:55 – Data, data, data
· 11:47 – I want to ask you a few questions…
· 13:44 – Where/when to use the right 360
· 14:38 – Build it and they will come
In the real world…
· 16:16 – Why do we use a 360?
· 16:57 – We don’t trim out the fat!
· 17:29 – Don’t grab the wrong end of the stick
· 18:45 – It’s a cultural thing…
· 19:38 – My first 360; a deeper meaning
· 20:55 – A (aptly) rounded assessment
· 21:42 – Ubiquitous usage
A guide to your 360
· 22:24 – Where did it all go wrong?
· 24:30 – Before you buy…
· 26:33 – Strengths revisited
· 28:03 – The roadmap of a 360
· 30:22 – The human element is the weakest
· 31:26 – Neuroscience!
Tried and tested
· 33:05 – Trust the process
· 34:07 – The BeTalent Blended 360
· 35:51 – How does this benefit the business?
· 36:28 – I’ll show you mine…
· 39:04 – …if you show me yours.
· 41:20 – The end.