51 episodes

This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.

"The Claims Coach" Podcast with Kevin Quinley Kevin Quinley

    • Careers
    • 5.0 • 3 Ratings

This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.

    How to Define a "Reasonable Investigation" of Covid-19 Coverage Claims?

    How to Define a "Reasonable Investigation" of Covid-19 Coverage Claims?

    In this episode, Kevin sets the stage for future brief podcasts addressing specific practice tips that adjusters can use to build a framework for reasonable coverage investigations of Covid-coded 19 claims. This investment of time can mitigate the risk...

    • 6 min
    Adjuster Notes & Bad Faith Prevention: Use the "New York Times" Test

    Adjuster Notes & Bad Faith Prevention: Use the "New York Times" Test

    • 7 min
    "Your call IS important to us..." Prevent Bad Faith Claims by Being Ultra-Responsive!

    "Your call IS important to us..." Prevent Bad Faith Claims by Being Ultra-Responsive!

    • 7 min
    Exploding the Myth: "Adjuster Bonuses are a Dangerous Bad Faith Practice"

    Exploding the Myth: "Adjuster Bonuses are a Dangerous Bad Faith Practice"

    Believe it or not, many members of the bad-faith bar and the claim experts that they retain vehemently argue that adjusters should be exempt from receiving bonuses, because such bonuses service financial incentives to underpay claims. In depositions of...

    • 9 min
    Encore: Staying in Touch with Clients During the Yuletide ... and Other Occasions!

    Encore: Staying in Touch with Clients During the Yuletide ... and Other Occasions!

    The pending holidays provide a perfect opportunity to reach out and connect and reconnect with your clients and sources of business. This is particularly true for independent adjusters but also for claim professionals who work with commercial...

    • 3 min
    10 Risk Management Tactics for Preventing Institutional Bad Faith Claims

    10 Risk Management Tactics for Preventing Institutional Bad Faith Claims

    In this episode, Kevin concludes this four-part series by focusing on specific risk management tactics that can prevent institutional bad-faith claims or render them more defensible if and when they surface. As in any endeavor, an ounce of prevention is...

    • 14 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

dbrownlha ,

Thank you

For your thoughtful advice including the reference to Goldberg Segala

Cmroberts72 ,

Tips, tricks, tools for claims adjusters

I like the shortness/brevity of the podcast. Excellent to listen to while on the drive into work. Great insight into what is facing adjusters today. I highly recommend the podcast.

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