47 episodes

This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.

"The Claims Coach" Podcast with Kevin Quinley Kevin Quinley

    • Careers
    • 5.0, 3 Ratings

This podcast from insurance claim expert Kevin Quinley delivers tips, tools and techniques to help great claim and risk professionals get even better at managing •their claims, •their time, •their resources and •their careers.

    Encore: Staying in Touch with Clients During the Yuletide ... and Other Occasions!

    Encore: Staying in Touch with Clients During the Yuletide ... and Other Occasions!

    The pending holidays provide a perfect opportunity to reach out and connect and reconnect with your clients and sources of business. This is particularly true for independent adjusters but also for claim professionals who work with commercial...

    • 3 min
    10 Risk Management Tactics for Preventing Institutional Bad Faith Claims

    10 Risk Management Tactics for Preventing Institutional Bad Faith Claims

    In this episode, Kevin concludes this four-part series by focusing on specific risk management tactics that can prevent institutional bad-faith claims or render them more defensible if and when they surface. As in any endeavor, an ounce of prevention is...

    • 14 min
    Bob Underdown AIC, ARM, AINS on Insurance Archaeology and the Perils of Claim Specialization

    Bob Underdown AIC, ARM, AINS on Insurance Archaeology and the Perils of Claim Specialization

    Bob Underdown is an insurance consultant and expert witness based in Scottsdale Arizona and who has a nationwide practice for a large array of clients. In this episode of the claims coach, Bob provides a wide ranging perspective on a lengthy career...

    • 50 min
    7 Claim Management Practices That Can Spawn Institutional Bad Faith Claims (5 through 7)

    7 Claim Management Practices That Can Spawn Institutional Bad Faith Claims (5 through 7)

    Last week we discussed four claims management practices that are not inherently bad, but can serve as a magnet for institutional bad-faith claims. This week, we round out the discussion by examining three more common management practices that form the...

    • 12 min
    7 Claims Management Practices Inviting Institutional Bad Faith Claims (Part One)

    7 Claims Management Practices Inviting Institutional Bad Faith Claims (Part One)

    This second installment focused on institutional bad-faith begins a discussion of "7 Deadly Sins" in the form of claims management practices that can invite allegations of institutional bad-faith. This episode addresses the first four; the remaining...

    • 16 min
    "Avoiding Institutional Bad Faith Claims: Part 1"

    "Avoiding Institutional Bad Faith Claims: Part 1"

    "A fish rots from the head down," according to an ancient proverb.  In this first installment of a multi-part podcast, Kevin discusses and defines "institutional bad faith" in the context of insurance claims, discusses the significant costs and sets the...

    • 11 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

dbrownlha ,

Thank you

For your thoughtful advice including the reference to Goldberg Segala

Cmroberts72 ,

Tips, tricks, tools for claims adjusters

I like the shortness/brevity of the podcast. Excellent to listen to while on the drive into work. Great insight into what is facing adjusters today. I highly recommend the podcast.

Top Podcasts In Careers

Listeners Also Subscribed To