11 episodes

This podcast is a podcast for credit union leaders who want to grow their team. Mike Neill shares what he's learned over from consulting hundreds of credit unions.

The Credit Union Leadership Podcast Mike Neill

    • Business
    • 5.0 • 5 Ratings

This podcast is a podcast for credit union leaders who want to grow their team. Mike Neill shares what he's learned over from consulting hundreds of credit unions.

    Season 3 Ep 1 New Hire Welcome

    Season 3 Ep 1 New Hire Welcome

    Mike Neill, Executive Director and Founder of ServiStar Consulting and Scott Albrecht, Producer and AVP of Sales and Training sit down in this new season to discuss what kind of employee onboarding is effective after hiring the right person for your opening. 
     
    This episode gives reference to a ServiStar Consulting product that helps with new hire onboarding - link included here https://www.servistarconsulting.com/Our-Solutions/#12299
     
    It also gave some teasers for some new products and podcasts coming up- one being the Nationwide Live Vertex program - click here to register (limited to 25 and almost full) https://www.servistarconsulting.com/Our-Solutions/#12300
     
    To contact the podcast or to be on the podcast - contact us here https://www.servistarconsulting.com/#Contact-Us
    Thanks for listening to this episode of Season 3 of the Credit Union Leadership Podcast Subscribe and Share this Podcast with your credit union peers.
    Podbean: https://servistarconsulting.podbean.com/
    iTunes Podcast (iOS) app: https://itunes.apple.com/us/podcast/credit-union-leadership-podcast/id1201983358
    Stitcher (Android) app: http://www.stitcher.com/podcast/harrington-interactive-media/the-credit-union-leadership-podcast

    • 22 min
    Season 2, Ep 2: Managing in the Messy Middle

    Season 2, Ep 2: Managing in the Messy Middle

    In this episode, Mike Neill talks about managing in the “messy middle."
     
    Anyone that tells you they can give you a list of three things that will solve every performance problem and employee issue is not being truthful. The tactics and principles that ServiStar Consulting teach are research-based and have been proven to work over the years, but, they work in only about 90% of situations that we find ourselves in. The full truth is that we will all find ourselves in situations for which there are no flow charts or bullet point-solutions designed. You then find yourself in what Mike Neill calls the "messy middle." Learn how to identify your personal core values and guiding principles, which will lead you to a solution that is consistent, emotionally intelligent, and maintains relationships. 
     
    Visit us at www.ServiStarConsulting.com.

    • 52 min
    Season 2, Ep 1: The Connection Between Member Experience and Employee Engagement

    Season 2, Ep 1: The Connection Between Member Experience and Employee Engagement

     
    This is season two of the credit union leadership podcast. Today's episode is, “The Connection Between Member Experience and Employee Engagement,” where Mike and I talk about the critical elements that make for a great member experience. But it all starts with employee engagement, so this episode focuses on the connection between those two vital elements for any credit union. Here's Mike Neill on the Credit Union Leadership Podcast.
    https://twitter.com/MichaelNeill1https://www.facebook.com/CUESServiStarmike@servistarconsulting.com
    This is the Credit Union Leadership Podcast with Mike Neill. Mike Neill has been consulting Credit Unions for nearly two decades now. He and his team help companies with three aspects of growth: cultural development, leadership, and management development.
    To learn more about how Mike Neill and his team can help your credit union grow, visit www.servistarconsulting.com.

    • 39 min
    8: Michael Neill and Associates Services

    8: Michael Neill and Associates Services

    Today's episode is about the services that Michael Neill and Associates offer. Mike shares the various offerings you can utlize as a Credit Union leader.
    https://twitter.com/MichaelNeill1https://www.facebook.com/CUESServiStarmike@michaelneill.com

    • 8 min
    7: Living Out the Credit Union's Primary Purpose

    7: Living Out the Credit Union's Primary Purpose

    Today's episode is, “Living Out the Credit Union's Primary Purpose,” where Mike talks about how credit unions can really serve the needs of their members and how that's the key to success for any credit union. In this episode you'll hear what Mike Neill has learned over his years of consulting hundreds of credit unions. Here's Mike Neill on the Credit Union Leadership Podcast.
    https://twitter.com/MichaelNeill1https://www.facebook.com/CUESServiStarmike@michaelneill.com

    • 22 min
    6: Outstanding Internal Service (feat. TBA Credit Union)

    6: Outstanding Internal Service (feat. TBA Credit Union)

    Today's episode is, “Outstanding Internal Service (feat. TBA Credit Union)” where Mike and I talk about the nature of internal service, what it takes to lead a credit union through growth, and a practical tool that will help you. In this episode you'll hear what Mike Neill has learned over his years of consulting hundreds of credit unions. Here's Mike Neill on the Credit Union Leadership Podcast.
    https://twitter.com/MichaelNeill1https://www.facebook.com/CUESServiStarmike@michaelneill.com

    • 25 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

Kween11 ,

There’s so much to learn

I was introduced to Mike Neil and Assoc. through a previous employer. He taught me so much about how important it is to be a leader who manages a team, keeps morale, getting more engaged employees and what to do with the (un)willing and (un)able. He is a wealth of knowledge and has worked with countless Credit Unions. I learned a lot from him and still listen to the podcast and recordings he has sent.

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