62 episodes

The Customer Experience Podcast for Business Leaders is a weekly podcast on which Kristina Evey shares strategies, techniques, tips and mindsets necessary to implement a successful Customer Experience initiative in your company. This podcast was created for YOU- the C-Suite executives, Directors, Owners, and Leadership Teams looking to grow your loyal customer base and increase sales. If you are looking for RELEVANT and ACTIONABLE advice to unite your Leaders and Staff around driving organic growth in your organization, this is the podcast for YOU!

The Customer Experience Podcast for Business Leaders Kristina Evey, Transforming the Customer Experience, Host of The Customer E

    • Business
    • 5.0, 7 Ratings

The Customer Experience Podcast for Business Leaders is a weekly podcast on which Kristina Evey shares strategies, techniques, tips and mindsets necessary to implement a successful Customer Experience initiative in your company. This podcast was created for YOU- the C-Suite executives, Directors, Owners, and Leadership Teams looking to grow your loyal customer base and increase sales. If you are looking for RELEVANT and ACTIONABLE advice to unite your Leaders and Staff around driving organic growth in your organization, this is the podcast for YOU!

Customer Reviews

5.0 out of 5
7 Ratings

7 Ratings

R Scott V ,

Getting Leadership buy for CX results

Great and so necessary in this age of many channels of communicating with our clients. Kristina has a great understanding of the importance of our customer’s experience with our company. It is a process and mgmt. must be willing to dig in and possibly hear negative feedback to get this started. I like Kristina’s approach that this is not a quick fix and this journey may take time but your customer relations and company will be stronger through this. We need this in our organization!

Shelley V. ,

Getting Leadership buy in for CX results

Wow! Truly impressed with Kristina’s ability to hone in on key strategies for leadership buy in. Her podcast is done in a very clear, concise manner. It feels like she’s sharing her CX knowledge over a cup of coffee with you.

612Michele ,

Good Info

I like this podcast a lot! It's got a lot of great information presented in a way that doesn't overwhelm me, but gets me excited that I can really make some changes with customer experience in my company.

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