The Customer Within: Flexible Leadership Strategies for Corporate and Place-Based Teams

In this episode, Rob Sadow is joined by Adrienne Rowe, Head of Workplace Strategy at Raytheon Technologies. Adrienne emphasizes recognizing employees as "the customer within" and understanding their unique needs and preferences. By viewing employees through this lens, leaders can make more informed decisions and create a supportive work environment that fosters agency and engagement.

Join us as we discuss: 

• How Adrienne’s start at Disney shaped her perspective on employee experience

• What questions execs should be focused on instead of where people work

• How flexibility can be applied to place-based roles 

Flex Perspectives is available on Apple Podcasts, Spotify, Amazon Music, and YouTube.