7 episodes
The DCPerform Podcast Rachael Weber
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- Business
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5.0 • 1 Rating
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A successful supply chain and logistics strategy starts and ends with the customer. Join DCPerform as we explore the journey of delivering products to the customer and what it takes to create that "WOW" moment when a customer's order arrives.
On The DCPerform Podcast, you'll hear from a variety of people who are part of the end customer experience - warehouse workers, executives, software provider, and the end customer to learn what they're seeing as a consumer.
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The Evolution of Supply Chain & Boomer to Next Gen Transition
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The Customer Experience Transition from Baby Boomer to The Next Gens
EPISODE 6:
New generations are creeping into buying power… how is this generational shift impacting brands? Join host, Rachael Weber and guests Stuart Plath (Engineer/PMO SME, DCPerform) & Aris Hoath (Director, DCPerform) as they explore how the evolved customer experience is affecting the industry.
During this episode, Rachael, Stuart, and Aris take a deep dive into the evolution of technology, the generational differences between those exposed to technology at different stages in life, and how companies are keeping up with the new consumer demands as their ideal customer profile is beginning to generationally shift.
Thanks for listening to the DCPerform Podcast! -
’Tis the season for Holiday Retail Shopping
It’s the most wonderful time of the year for holiday shoppers, but how are retailers keeping up with holiday demands? Stream the holiday edition episode of the DCPerform Podcast with guest Jim Hull from Icertis. We discuss how the next-generation has evolved the holiday shopping experience, returns season, and how retailers are responding.
Happy Holidays from DCPerform! -
Redefining the Food Bank Experience: Holiday Edition
Core memories are made around the Thanksgiving dinner table and United Food Bank is committed to helping families with food insecurities create those experiences.
Rachael Weber and Wonil Gregg sat down with Mike Suriano, interim CEO of United Food Bank, and Dave Richins, outgoing CEO of United Food Bank to discuss how they’re supporting communities during the season of giving + the supply chain challenges they face as a social benefit organization. -
Attending Supply Chain's Premiere Industry Event
Rachael Weber recaps CSCMP's EDGE 2022 show with Wonil Gregg, DCPerform's VP of Customer Engagement and Experience, and Helgi Thor Leja, DCPerform's Senior Director. The seasoned industry executives share their experience at EDGE 2022 compared to past shows, highlight key takeaways from the show, and the notable speakers they heard at the show. Thanks for tuning in to the DCPerform Podcast!
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Back to School
Wonil Gregg and Rachael Weber sat down with Amber Matukonis, also known as 'Supermom"! During this episode, Amber shares what it's like as an end customer as she prepares to send her middle schooler back to the classroom.
Thanks for listening to The DCPerform Podcast!