3 episodes

Join DevPro Journal’s Jay McCall and Mike Monocello as they sit with IT industry pros and software developer/ISV leaders to discuss trends, strategies and best practices for building profitable software businesses. In each episode, the panel focuses on a single topic and discusses the opportunity, best practices, pitfalls to avoid, and more to help software developers to grow their businesses.

The DevPro Journal Podcast McM Media LLC

    • Technology

Join DevPro Journal’s Jay McCall and Mike Monocello as they sit with IT industry pros and software developer/ISV leaders to discuss trends, strategies and best practices for building profitable software businesses. In each episode, the panel focuses on a single topic and discusses the opportunity, best practices, pitfalls to avoid, and more to help software developers to grow their businesses.

    Ep. 3: Here Comes the Holidays: Are Your Customers Ready?

    Ep. 3: Here Comes the Holidays: Are Your Customers Ready?

    Now that schools are back in session and we’re all hopeful the strategies put in place will keep the virus from getting out of hand, we can start to imagine what the holiday season could look like this year. Retailers are also trying to imagine what this 30+ day window, which accounts for as much as 80% of some merchants’ annual revenue could look like. One thing’s for certain — Black Friday and other “big holiday sales events” are going to look a lot different. The challenge is great: Retailers must accommodate COVID-19 mandates that enable social distancing, minimize surface touching and actually restrict foot traffic in their facilities — all while trying to optimize sales.



    To get more insights on this topic, XaaS Journal co-founder Jay McCall spoke with the following retail industry experts to get their insights and advice for ISVs:

    Dawn Saquic, Sales and Marketing Manager at Touch Dynamic

    Carl von Sydow, Director of Self Service for the Americas, Retail for Diebold Nixdorf

    Jerry Langfitt, Sr. Marketing Manager for the Americas, Retail, Diebold Nixdorf

    Neil D’Cruz, Sr. Product manager for Business Systems Group at Epson America

    • 41 min
    COVID-19 Causes Surge in Contactless Payments – Ep2

    COVID-19 Causes Surge in Contactless Payments – Ep2

    We’ve all been living in this coronavirus world now for a while and have adopted best practices for our safety. For many, playing it safe means minimizing risks. There are, of course, many ways we’re doing that, including social distancing, wearing masks, washing our hands regularly, etc. Nearly every aspect of our lives has been evaluated and affected in some way by this pandemic.



    Consider how we pay for things when we’re shopping. Exchanging cash for payment requires close physical contact and carries some risk. This was a concern early on. In March, the World Health Organization recommended the use of contactless payments whenever possible to reduce transmission of the virus via cash.



    While there isn’t a ton of evidence that cash and traditional cards are a potential threat to spread the virus, many are happy to minimize the risk of infection. To further reduce risk, there are reports of people turning to contactless payments. In fact, one report indicated that 30% of consumers have started using contactless payment methods to minimize the risk of exposure.



    If you don’t know, contactless payments include chip cards that allow you to tap and go, rather than a swipe or, in the case of EMV, dip your card. Contactless also includes NFC payments with your smartphone using apps such as Apple Pay and Google Pay.



    Despite speed, security and convenience benefits of contactless payments, U.S. adoption lags behind the rest of the world. Now, with the spread of the coronavirus, is the appetite for contactless in the U.S. finally here? Are merchants equipped to handle contactless payments? What steps can software developers take to enable their merchants?



    To answer these questions and more, we’re talking today with PJ Tierney, Vice President - Integrated Payments for EVO Payments.

    • 28 min
    Finding the Right Payments Integration Partner

    Finding the Right Payments Integration Partner

    North American Bancard and Vend join us to discuss best practices that every software developer can use to help find the right payment integration partner.

    • 25 min

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