91 episodes

The Digital Broker is the only podcast focused exclusively on insurance technology and operations. Hosted by industry expert Ryan Deeds and brought to you by Indio Technologies.

The Digital Broker Podcast Indio Technologies, Inc.

    • Business

The Digital Broker is the only podcast focused exclusively on insurance technology and operations. Hosted by industry expert Ryan Deeds and brought to you by Indio Technologies.

    091 - Customer Experience: Get the Most Out of Your Book of Business

    091 - Customer Experience: Get the Most Out of Your Book of Business

    Insurance agencies sometimes confuse customer service with customer experience. Customer service is only one part of the customer experience. Learn how to deliver amazing customer experiences that make your customers enthusiastic about referring other people to you. Ryan Deeds interviews Jason Cass of Insurance Agency Intelligence.

    • 27 min
    090 - Surviving the "Wild West" of Insurtech: Tips from a Big Data Chief

    090 - Surviving the "Wild West" of Insurtech: Tips from a Big Data Chief

    Carriers and large agencies have invested in technology for years, and independent insurance agencies suddenly have to catch up. Former Intel data chief David Davis offers advice on how to deal with this challenge responsibly, without giving in to fear and doubt. Ryan Deeds hosts.

    • 28 min
    089 - Data Should Help Insurance Agencies Grow: Seth Zaremba

    089 - Data Should Help Insurance Agencies Grow: Seth Zaremba

    On this episode, Ryan Deeds talks with Seth Zaremba about tools he developed using data that drove up revenue for his insurance agency. By listening to this episode, you will learn, why so many agencies struggle to figure out how to make more money and how Zaremba and his team took apart every process and reorganized it under a new, coordinated system.

    • 28 min
    088 - Appreciation: Inspiring Employees to Do Their Best Work

    088 - Appreciation: Inspiring Employees to Do Their Best Work

    Heading into the holiday season, Ryan celebrates appreciation. People don't do their best work unless they want to, and that requires motivation and appreciation. But there are ways to show appreciation that can backfire. Learn how to design and implement a culture of appreciation that consistently inspires and motivates employees.

    • 22 min
    087 - Introduction to Video Marketing: Overcoming Initial Obstacles

    087 - Introduction to Video Marketing: Overcoming Initial Obstacles

    Insurance agencies could be connecting with more customers through video but are holding off for fear of lacking resources or know-how. None of those things need to scare you, says Chris Greene of The Flood Insurance Guru. Ryan Deeds hosts.

    • 21 min
    086 - Ryan Hanley: Figure Out What Your Product Means to Customers

    086 - Ryan Hanley: Figure Out What Your Product Means to Customers

    Following a break from the insurance industry, Ryan Hanley returns, ready to advise insurance agencies who are in the process of their own self-discovery. Ryan Deeds hosts.

    • 29 min

Customer Reviews

FlungPOO! ,

Deserves all the stars

Episode 4 on data is SO worth your time if you are building an insurance agency. Can’t wait to hear what else these guys have to say! Great job gents!

Grandview runner ,

Awesome podcast

This is great. I’ve been looking for a podcast focused on insurance agent technology. Well done Ryan and Steve.

uwalkn2 ,

Binged on this the last 30 days. A very well done podcast

I am being groomed to take over leadership of an MGU. Every topic that Ryan & Steve have hit on has been on my list to address. This podcast is crucial if you want to stay relevant in a historically archaic industry.

Top Podcasts In Business

Listeners Also Subscribed To