40 episodes

Curated by ValueFirst, The Digital Couch features the leading global thinkers and their stories. Visit www.vfirst.com to know more about ValueFirst, a Twilio company.

The Digital Couch ValueFirst, a Twilio company

    • Business

Curated by ValueFirst, The Digital Couch features the leading global thinkers and their stories. Visit www.vfirst.com to know more about ValueFirst, a Twilio company.

    Communicating all-day, every-day with Mark Gilbert (Twilio)

    Communicating all-day, every-day with Mark Gilbert (Twilio)

    This is an excerpt from ValueFirst's event, Conversations. Vishwadeep Bajaj (ValueFirst) hosts Mark Gilbert (Twilio). Successful businesses today have evolved at the speed of light to keep up with increasing customer demands and the need for customized digital experiences. Customers of today expect a lot out of their brands. Any gap in consistency, break-in deliverability, or unwanted message can erode customer trust. This episode focuses on how important is it for enterprises to be truly 24*7 for their consumers.

    Shoot us an email at thedigitalcouch@vfirst.com if you found value in this episode and have suggestions for our upcoming episodes.

    • 21 min
    The New Normal of Product Management with Zach Smocha (Twilio)

    The New Normal of Product Management with Zach Smocha (Twilio)

    This is an excerpt from ValueFirst's event, Conversations. Delbmalya De (ValueFirst) hosts Zach Smocha (Twilio). Our lives have turned upside down over the last 21 months. The episode will capture how a product manager is a Mini-CEO of a product and the role of the product teams in creating customer value. Key touchpoints of the session will include looking at product problems broadly, implementing a data-driven approach, and the power of API.

    Shoot us an email at thedigitalcouch@vfirst.com if you found value in this episode and have suggestions for our upcoming episodes.

    • 32 min
    Creating a Brand for the Long-Term with Shashank Srivastava (Maruti Suzuki)

    Creating a Brand for the Long-Term with Shashank Srivastava (Maruti Suzuki)

    This is an excerpt from ValueFirst's event, Conversations. Shoury Gupta (ValueFirst) hosts Shashank Srivastava (Maruti Suzuki). In this episode, we speak about an Indian car manufacturer and how it has created a brand which has been loved for almost four decades now.

    Shoot us an email at thedigitalcouch@vfirst.com if you found value in this episode and have suggestions for our upcoming episodes.

    • 26 min
    Customer Loyalty with Hemant Kumar (The Man Company)

    Customer Loyalty with Hemant Kumar (The Man Company)

    In this episode of The Digital Couch, Vijayant makes a comeback with Hemant Kumar. Hemant is Vice President - Growth at The Man Company. Hemant and Vijayant talk about Hemant's journey, customer loyalty, customer engagement, and more.

    Shoot us an email at thedigitalcouch@vfirst.com if you found value in this episode and have suggestions for our upcoming episodes.

    • 29 min
    Cloud Computing with Raj Ravuri (Salesforce)

    Cloud Computing with Raj Ravuri (Salesforce)

    In this episode of The Digital Couch, Shoury hosts Raj Ravuri. Raj is Director and Manufacturing Industry Advisor at Salesforce and has 25+ years of experience in the IT industry across Salesforce, Wipro, KPMG Consulting etc advising Fortune 500 organisations across Manufacturing sector in USA, Europe, and Asia Pacific. Raj and Shoury talk about cloud computing, digital transformation, customer relationships, and more.

    Shoot us an email at thedigitalcouch@vfirst.com if you found value in this episode and have suggestions for our upcoming episodes.

    • 29 min
    Incentivized Marketing with Josh Graham (Airtime Rewards)

    Incentivized Marketing with Josh Graham (Airtime Rewards)

    Himanshu hosts Josh Graham of Airtime Rewards in this episode. Catch them speak about becoming an entrepreneur, about Airtime Rewards, incentivized marketing, digitization, and more.

    Shoot us an email at thedigitalcouch@vfirst.com if you found value in this episode and have suggestions for our upcoming episodes.

    • 26 min

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