The DNA of Work Advanced Workplace Associates

Organizations are finding it increasingly difficult to attract and retain the right skills and talent – in the face of rising employee expectations and fierce competition. Under these conditions, the experience people have at work is critical – leaving this to chance is foolish and wastes an enormous opportunity to ensure people have what they need to deliver for your organization.
Delivering the best workplace experiences requires you to carefully manage the workplace (whether that’s an office, or people’s homes). The Workplace Management Framework provides a structure for the development and assessment of best practice in the management of the workplace. And there is now a training course (available through IFMA) to help workplace professionals learn what they need to know and how to implement these best practices.   

Here's a quick overview of the topics in this episode:
Defining the experience of work (05:40)The creation of the workplace management framework (12:25)Discovering the “how to” aspects of the training program (18:14)Designing for change (21:31)

Mentions:
Workplace Management Framework documentCourse: IFMA Workplace Strategy & Leadership Program 

AWA Host: Karen Plum
Guests: 
Andrew Mawson, Founder & MD, AWABrad Taylor, Director of Consulting, AWALucy Jeynes, Managing Director, Larch Consulting AWA Guest details: https://www.advanced-workplace.com/our-team/ 
 
CONTACTS & WEBSITE details:
AWA contact: Andrew Mawson 


AWA Institute contact: Natalia Savitcaia


Music: Licensed by Soundstripe – Lone Canyon




Want to know more about AWA?
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As organizations continue to figure out their approach to hybrid working, many are finding that they have more space than they need. While some are holding onto that space, in the belief that people will gradually return to working in the office, others are looking for ways to offload it. And there is also a need to ensure that the space that is provided works well - generating confidence that it will fulfil the needs that they have when they come into the office to work with colleagues. 

 Here's a quick overview of the topics in this episode:
A paralysis of decision making about space? (04:27)Many offices aren't designed for hybrid working (10:48)Addressing the friction in our workplaces (19:17)The new role in harmonising the delivery of the workplace (26:08)  
AWA Host: Karen Plum


Guests: 
Nida Mehtab, Senior Associate, AWAClare Danahay, Associate & Designer, AWAMark Gilbreath, CEO/Founder, LiquidSpaceMatthew Atkin, Senior Associate, AWA AWA Guest details: https://www.advanced-workplace.com/our-team/ 
 
CONTACTS & WEBSITE details:
AWA contact: Andrew Mawson 
 
AWA Institute contact (for details of upcoming events and membership):
Natalia Savitcaia


Music: Licensed by Soundstripe – Lone Canyon


Want to know more about AWA?
Follow us on LinkedIn Visit our website Thanks for listening to the DNA of work podcast

Leadership is leadership - if leaders and managers struggled pre pandemic, it's likely they're struggling now - unless they've upskilled. Hybrid is shining a bright light on management and leadership skills - exacerbating shortcomings and causing some to return to pre pandemic ways of working - to what's easier for them (not easier for their people). 

This is a dangerous, slippery slope that will see people quit because they know how it feels to determine and control they way they work and to find meaning in their work. It's time to think about how managers are appointed, supported and rewarded to avoid these unfolding disasters.

Here's a quick overview of the topics in this episode:
Trust is key (07:52)Listen, question assumptions and experiment  (17:57)Appoint the right people and reward them appropriately (19:30)What can we do to make a difference? (24:43)Mentions:
Help your employees find purpose—or watch them leave (McKinsey article mentioned by Lisa)Six Factors (mentioned by Lisa) - Managing the virtual workforce (AWA report)Millennials And Gen Z: Now Is The Time To Reshape Businesses To Harness Their Power (Forbes article - mentioned by Partha)Promoting Technical Experts to People Managers (Evolving Strategies article - mentioned by Lisa)AWA Institute details and events (mentioned by Karen)
AWA Host: Karen Plum
Guests: 
Lisa Whited, Senior Associate for change management, AWAPartha Sarma, Senior Associate, AWAImran Qureshi, Head of North America, WTWPhilippa Hale, Senior Associate, AWA AWA Guest details: https://www.advanced-workplace.com/our-team/ 
 
CONTACTS & WEBSITE details:
AWA contact: Andrew Mawson 

AWA Institute contact: Natalia Savitcaia


Music: Licensed by Soundstripe – Lone Canyon







Want to know more about AWA?
Follow us on LinkedIn Visit our website Thanks for listening to the DNA of work podcast

Bupa is a great example of aligning ways of working to a strategic vision of what the company needs to be. Senior leaders had already set Bupa on an agile journey before the pandemic and plans were well advanced - helping them adapt quickly when the pandemic struck. There have been many challenges, as for all organisations, but there are ambitious plans for the future.

And we'll hear about how the data AWA gathers from staff surveys helps to inform the design and planning of effective office environments, so that when people do come into the office, the experience is positive and they feel that they benefited from being there.

Here's a quick overview of the topics in this episode:
Becoming an agile business (05:00)Getting the most from Bupa's portfolio (17:10)Understanding what people do is fundamental to workplace design (21:34)Using the data to best effect (25:04)
AWA Host: Karen Plum
Guests: 
Neil Jones, Property Director, BupaClare Danahay, Associate, workplace planning and design, AWA AWA Guest details: https://www.advanced-workplace.com/our-team/ 
 


CONTACTS & WEBSITE details:
AWA contact: Andrew Mawson 

AWA Institute contact: Natalia Savitcaia


Music: Licensed by Soundstripe – Lone Canyon




Want to know more about AWA?
Follow us on LinkedIn Visit our website Thanks for listening to the DNA of work podcast

This is part two of our exploration of workplace experiences - thinking about how to deliver them day in, day out and adapting them to changing circumstances - so they continue to be relevant and to satisfy the needs of individuals, teams and the organization as a whole. 

Covid was a big test for everyone's ability to adapt and ensure that people's experiences of work continued to serve each organisation's purpose, and hybrid is the next opportunity to fine tune and refine the degree to which your workplace experiences support your corporate objectives.

Here's a quick overview of the topics in this episode:
The recruitment process - a vital illustration of who you are (08:19)Adapting the workplace experience when things change (15:53)Reward Gateway's story - part 2 (18:14)Where to next for RG's workplace experience (27:33)
AWA Host: Karen Plum
Guests: 
Andrew Mawson, Founder and Managing Director, AWABrad Taylor, Director of Consulting, AWACatrin Lewis, Head of Global Engagement and Internal Communications, Reward Gateway AWA Guest details: https://www.advanced-workplace.com/our-team/ 
 
Reward Gateway additional materials:
London office ways of working and office tourProject Meadow YouTube video, sharing the story of the London office
CONTACTS & WEBSITE details:
AWA contact: Andrew Mawson 


AWA Institute contact: Natalia Savitcaia

Music: Licensed by Soundstripe – Lone Canyon





Want to know more about AWA?
Follow us on LinkedIn Visit our website Thanks for listening to the DNA of work podcast

We all have "workplace experiences" every day - but whether they are left to chance or consciously thought about and curated can make a world of difference to how we absorb our organisation's vision, brand and values. 

Writing values on the walls and expecting that to do the job won't cut it. If the lived experience of the organisation (in the office, at home, and culturally) is filled with jarring disconnects from the story it tells about what it values, then the level of friction and lack of authenticity may drive people to disengage, and ultimately to leave. Which is why workplace experiences matter now, more than ever.

Here's a quick overview of the topics in this episode:
The brain is the starting point (01:21)We can't leave workplace experiences to chance (07:12)Reward Gateway's journey - part 1 (17:16)Every element of the experience represents your brand (25:26)
AWA Host: Karen Plum
Guests: 
Andrew Mawson, Founder and Managing Director, AWABrad Taylor, Director of Consulting, AWACatrin Lewis, Head of Global Engagement and Internal Communications, Reward Gateway AWA Guest details: https://www.advanced-workplace.com/our-team/ 
 
Reward Gateway additional materials:
London office ways of working and office tourProject Meadow YouTube video, sharing the story of the London office
CONTACTS & WEBSITE details:
AWA contact: Andrew Mawson 

AWA Institute contact: Natalia Savitcaia


Music: Licensed by Soundstripe – Lone Canyon


Want to know more about AWA?
Follow us on LinkedIn Visit our website Thanks for listening to the DNA of work podcast