The Double Win MHCO

I often say that hiring a business coach in 2002 was the single best professional decision I ever made. Except for a brief, six-month hiatus, I have had a business coach ever since. In this episode, I make the case for why every business person needs one. If you have already decided to renew your BusinessAccelerator membership, this will explain why that was a smart decision. If you haven’t yet decided, this will (hopefully) convince you why you should.


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In this episode, I answer four questions:

■ What happens when “holding space” doesn’t resolve the conflict (Kyle Coolbroth)?

■ How do you get motivated to set a new goal when you find yourself in a post-goal-achievement funk (Steve Anderson)? 

■ How do you structure your one-on-one meetings with direct reports (Nicholas Miller)? 

■ And, what is your strategy for deciding to pursue more public speaking (Wayne Stiles)?


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If there’s one skill that will skyrocket your success regardless of your profession, it’s public speaking. So why don’t most of us develop this ability? In a word, FEAR. In this episode, I share one simple hack that will obliterate your fear of public speaking.


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Conflict is inevitable. But often, we unwittingly escalate it. In this episode, I share a concept called “holding space for others.” It’s a technique for diffusing or de-escalating conflict and gives you the best chance of resolving it. I share a five-part framework for doing this, using the acronym S.P.A.C.E.


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Meeting your customers’ expectations is not enough—not if you want to really grow your business and leave the competition in the dust. Instead, you have to learn how to exceed their expectations and create wow experiences. In this episode, I share my five-part process. It's simple and something you can start using this week with your team.


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If we're not careful, work can take over our lives. When that happens, we put at risk our health and our most important relationships. In this episode, I talk about three reasons we struggle to stop working and exactly how we can overcome them.


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