The Edge of Healthcare Martin Cody

Educating and aligning with customers is key to driving strategic goals.

In this episode, Martin and Ed cover many topics, including the evolving landscape of healthcare costs, the challenges of managing high-cost medications like GLP ones, and the critical role of integrating electronic medical records to streamline prior authorizations. Ed shares his insights on the importance of a customer-centric approach, the impact of legislative changes on the healthcare industry, and his vision for CVS as it adapts to customer feedback and market demands. 

Join this episode, packed with valuable insights for healthcare professionals, employers, and anyone interested in the future of healthcare.

Prioritizing patient-centric approaches and implementing transparent financial models are imperative for addressing the intricate challenges within the healthcare industry.

In this episode, Eric Bricker discusses the intricacies of the healthcare industry, highlighting personal experiences and systemic challenges, as well as potential solutions such as integrating premium collection, risk assumption, and care delivery to improve financial models. He emphasizes patient-centric approaches and proposes solutions to promote competition and regulatory reform. Additionally, Dr. Bricker shares insights about Coupe Health, a navigation firm he co-founded, aiming to simplify the healthcare experience by integrating services directly into insurance plans and eliminating surprise bills.

Strap in for a candid conversation with Eric Bricker as he uncovers the healthcare system's hidden complexities and potential pitfalls.

Embracing a balanced approach to leadership, informed by curiosity and empathy, is essential for driving positive change in healthcare.

In this episode, Tina Joros, Vice President of Policy and Innovation at Veradigm, shares her journey from law to healthcare technology, highlighting the industry's rapid evolution. Tina emphasizes the importance of lifelong learning and maintaining work-life balance, especially in remote work settings. Leadership in healthcare, Tina underscores, requires advocating for stakeholders, embracing change, and listening to diverse perspectives. She stresses the need for balance in decision-making, offering baseline services while catering to different budget needs. Mentors like Siddhartha Mukherjee and Micky Tripathi have influenced her, emphasizing the value of knowledge and curiosity. 

Tune in and learn why effective leadership in healthcare entails advocating for stakeholders, embracing change, and listening to diverse perspectives!

Entrepreneurial resilience is vital for overcoming setbacks and achieving success.

In this episode, Joy Rios, a podcast host, founder, and CEO of Like a Girl Media, shares her journey to healthcare, driven by her passion for women's empowerment and sustainability. From her experience in the solar industry, Joy emphasizes the stability and potential for impact in healthcare. Joy also touches on the importance of incentives in motivating providers to improve the system and addresses the need for cultural shifts to promote inclusivity and systemic change. Furthermore, Joy discusses the significance of community and relationships and challenges conventional narratives of fear, advocating for rewriting stories to create a better future. 

Tune in and learn how resilience, determination, and community can drive positive change in healthcare and beyond!

The future of voice AI is here, promising more efficient and intuitive user experiences, especially within healthcare.
In this episode, Israel Krush explores the frustration that comes with customer service encounters and the incredible potential and complexities behind making conversational AI that can truly understand and respond to us in natural language. He talks about Responsible AI in practice, delves into the upcoming regulations, and considers how Hyro addresses the pressing need for efficiency and improved patient experiences in healthcare call centers.

So, whether you're a healthcare professional, tech enthusiast, or just intrigued by the seamless blend of AI and everyday life, you won't miss this conversation. 

While innovations abound, not all adopt them, hindered by financial constraints or inertia, representing a digital gap we must overcome.
In this episode, John Lynn, Founder of HealthcareScene, discusses his unexpected journey into healthcare administration and his mission to blend technology with marketing for improved patient care efficiency. He shares insights on community building, the impact of humor in content, and effective marketing strategies, including SEO, social media, and AI's potential in the healthcare revolution.
Join the discussion on contributing to a more efficient and patient-centered healthcare system!