The Empathy Edge

Maria Ross
The Empathy Edge

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

  1. 1 DAY AGO

    Molly McGrath: Fix My Employee! No, Fix My Boss!

    No matter what side of the aisle you fall on - employee or leader - you may have uttered these words, "Why can't I just fix them?!" Building strong relationships either way is both an employee AND a leader responsibility because empathy must flow both ways.  Today, I talk with Molly McGrath. She reveals some biases that leaders can break free from to be more effective, how to merge the perspectives of boss and employees to better understand each other, and you'll love her actionable tips and examples on how you can initiate healthy communication, build trust, and create a more positive and high-performing environment with less drama and more impact. We also talk about the importance of re-dating and re-committing with your employees on a regular basis!    To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: If we’re only hiring to the résumé, we are going to be missing out on a lot of the people skills that aren’t written down.Self-awareness and self-care are two of the key pillars of empathetic leadership. We have to get our own house in order to understand our blind spots, triggers, and strengths, and know what we're bringing into the conversation.The work of leading is spending time with your people. You need to understand how each of your team are hardwired.  "You have to re-date your employees and re-enroll (your employees) every single day." —  Molly McGrath   Episode References:  Empathy Edge Podcast: Daina Middleton: How to do Layoffs with HUmanity, Inclusion, and Compassion From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Molly McGrath: Molly McGrath is the Founder and CEO of Hiring & Empowering Solutions and the author of Amazon's top #1 Best Seller: Fix My Boss: The Simple Plan to Cultivate Respect, Risk Courageous Conversations, and Increase the Bottom Line. She is also host of the Hire and Empower podcast. Molly is a thought leader with 27 years of experience in the CEO space. Since the late nineties, She has coached, consulted, and directed presidents and founders of national organizations and over 4,500 law firms in executive-level leadership, continuous improvement, and team empowerment initiatives to infiltrate new markets, leverage partner ecosystems, and produce profitability. Molly has 27 years of specific skill set experience in legal marketing, fractional CEO roles, conversation intelligence coaching, team development & empowerment, intrapreneur talent acquisition, Kaizen leadership, root cause analysis, revenue mapping, and action-based project management. Connect with Molly: Hiring & Empowering Solutions: hiringandempowering.com X: x.com/HireAndEmpower Instagram: instagram.com/hiringandempowering Fix My Boss: The Simple Plan to Cultivate Respect, Risk Courageous Conversations, and Increase the Bottom Line:  amazon.com/dp/1636801765 Hire and Empower With Molly McGrath podcast: podcasts.apple.com/us/podcast/id1460184599   Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

    38 min
  2. DEC 3

    Cary Sparrow: Decoding Labor Market Data to Drive Human-Centered Decisions

    Transparency is a cornerstone of empathetic culture. And when it comes to the labor market, pay scales, and required skills, the more information you can get, the more confident you feel in making decisions- whether you're a hiring manager or a job seeker. What do workers today want? What kind of benefits are the most appealing in competitive markets? How are others at this level getting compensated? Where is the best talent for our organization and what skills do they need? Turns out data-based decision-making can actually be a very empathetic approach to being a more human-centered organization.  My guest is Cary Sparrow and we discuss what the data show workers today want (and it's not all about pay!), the barriers to connecting the right talent with career opportunities, and the mindset getting in the way of organizations competing effectively for top talent. Cary shares his own empathetic leadership model in how he set up his team to support employees with broader life needs and how that resulted in finding great talent, keeping them, and making the company successful. Cary also offers practical next steps to help leaders navigate change and embrace what the data show they need to do to succeed in today's labor market.   To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: What employees want has shifted significantly over the last few years, largely stemming from the COVID-19 pandemic.Transparency around pay is now an expectation from job seekers, even if your state does not require it.You have to have data on the workers in your market. What workers need in NYC or LA, is likely going to be different than those in much smaller towns. People in untapped talent markets were able to participate in the workforce more during the pandemic when things were fully remote than ever before.  "Employees are much more interested in understanding what is available to them for benefits and working conditions, more than they have been in the past, compared to salaries." —  Cary Sparrow   Episode References:  The Empathy Edge Podcast Episodes:Rhonda George-Denniston: Why Betting on Your People Leads to Market DominationJessica Swank: How Box Navigates the New World of WorkAnna Litotta: Understanding Generational CODES From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Cary Sparrow, Founder & CEO, Wagescape Cary Sparrow helps HR professionals and consulting firms to predict the future of pay. He is also a former US Navy officer who served on several nuclear submarines. 35+ years (combined) of engineering, military, consulting, technology, and operations leadership in achieving organizational growth makes him a guest of value to HR leaders and other decision-makers wanting to navigate the labor market, in today's rapidly growing access to remote work and digital promptness. Here's his one-sheet: https://legendarypodcasts.com/cary-sparrow/  Connect with Cary: WageScape: wagescape.com  LinkedIn: linkedin.com/in/carysparrow    Connect with Maria:  Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

    34 min
  3. NOV 26

    William Vanderbloemen: Be the Unicorn

    What makes a perfect candidate or even company? You know the one where when you meet them or visit their offices, where you just know they're something special? Is there a blueprint for how to be such a unicorn? Today, William Vanderbloemen shares the 12 teachable traits you can master to be a unicorn candidate or company leader and we deep dive into four specific ones: Authenticity, Self-Awareness, Curiosity, and Connection - what those look like in action, and the data shows that anyone can master these skills with practice and intention, even if you think you're not good at them.  We discuss why these skills are anything but soft, and can actually catapult you to success. And William reveals the single biggest trait that helps you separate yourself from the crowd.   To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Every one of the 12 habits of unicorns can be learned. While some may seem more innate than others or may show up differently for different people, they are something everyone can learn.In uncertain times, the people asking questions will be able to adapt quicker than those who are not.We live in the best time ever to work on self-awareness. You can work on your own stuff, on any level, and it is no longer considered quackery as it used to be.  "After studying 30,000 face-to-face interviews, we discovered that what really separates somebody from the crowd is how they treat other human beings." —  William Vanderbloemen   Episode References:  The Empathy Edge podcast: April Hot Take: Why Empathy Starts with Self-AwarenessBook: Be the Unicorn: 12 Data-Driven Habits that Separate the Best Leaders from the Rest: amazon.com/Be-Unicorn-Data-Driven-Separate-Leaders/dp/1400247101More book info and resources: www.TheUnicornBook.comAssessment model: www.VanderIndex.com From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About William Vanderbloemen, Founder & CEO, Vanderbloemen Search Group William Vanderbloemen has been leading the Vanderbloemen Search Group for 15 years, where they are regularly retained to identify the best talent for teams, manage succession planning, and consult on all issues regarding teams. This year, Vanderbloemen will complete their 3,000th executive search. Prior to founding Vanderbloemen Search Group, William studied executive search under a mentor with 25+ years of executive search at the highest level. His learning taught him the very best corporate practices, including the search strategies used by the internationally known firm Russell Reynolds. Prior to that, William served as a Senior Pastor at one of the largest Presbyterian Churches in the United States. Connect with William: Vanderbloemen Search Group: vanderbloemen.com X: x.com/wvanderbloemen LinkedIn: linkedin.com/in/williamvanderbloemen Facebook: facebook.com/vanderbloemen Instagram: instagram.com/wvanderbloemen   Connect with Maria:  Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

    38 min
  4. NOV 21

    Courage to Advance: Leading Through Polarization with Mason Donovan

    In this essential episode of "Courage to Advance," host Kim Bohr and global inclusion strategist Mason Donovan tackle a critical challenge facing today's leaders: maintaining organizational cohesion in an increasingly polarized world. Their timely conversation cuts through the noise to deliver practical wisdom on fostering productive workplaces where differences drive innovation rather than division. Through real-world examples, Mason and Kim explore how thoughtful leadership can transform potential friction points into opportunities for organizational growth. Drawing from personal experience and extensive client work, they examine why some corporate inclusion initiatives soar while others stumble, offering senior leaders a strategic framework for making decisions that align with mission and market realities.   To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Inclusion is for the entire organization, no matter if you are in the majority or the minority group. It is more than just policy, it is operating with a lens of inclusion in every aspect of the organization.Everybody has to own inclusion. While leaders may have a greater impact, they cannot be the only ones carrying the inclusion bucket.Politics in the US have put almost everything, every cultural decision, in either the red or the blue. Think about those connections, think about what may be said to others by those decisions, then make a decision. Hard, uncomfortable conversations will come up. Get ahead of them before they begin with policies and training.  "When you're a head of organization, everything that you do in public is a representative of that organization." —  Mason Donovan   From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future through their tailored assessments and expert coaching at every level. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Mason Donovan: Founder/Consultant of The Dagoba Group  Mason was Managing Director of Client Solutions for Personified, a human capital consulting firm, before becoming a principal for The Dagoba Group, a New England-based consultancy that specializes in leadership development in inclusion and diversity. He has over 20 years consulting clients in the areas of talent acquisition, performance management, and leading inclusive teams. Mason holds a long list of sales achievement awards for direct sales and sales management. He believes diversity and inclusion is a marketplace differentiator. Co-author of The Inclusion Dividend and SET for Inclusion. Author of the Golden Apple. Connect with Mason:   Website: thedagobagroup.com  LinkedIn: linkedin.com/in/masondonovan    Connect with Kim Bohr and SparkEffect SparkEffect: sparkeffect.com Courage to Advance recording and resources: CourageToAdvancePodcast.com LinkedIn: linkedin.com/company/sparkeffect LinkedIn for Kim Bohr: linkedin.com/in/kimbohr Connect with Maria:  Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

    1h 1m
  5. NOV 19

    Dr. Steven Stein: Resilience, Grit…Or Hardiness? Which Helps Your Culture More?

    Recently, we've heard a lot about resiliency, the ability to bounce back from challenge, and grit, that ability to grind away and never give up. But we've heard less about hardiness. It turns out hardiness enhances resilience, promotes personal and professional growth, and creates a more adaptive organizational culture. Today, Dr. Steven Stein and I talk about hardiness and how it differs from both resilience and grit. He breaks down five key components of emotional intelligence and discusses how emotions impact our ability to make (or not make) good decisions. Dr. Stein offers the three C's of Hardiness and how to improve hardiness to create a more resilient, healthy, and adaptive culture that impacts your bottom line.   To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: The concept of hardiness breaks down into the 3 Cs: commitment, challenge, and control.If your goal is overly ridged or too narrow, it can become detrimental and paralyzing. Resilience and hardiness definitely overlap. Where the overlap is, we see continuous improvement and forward motion.When you balance emotionality with rationality, you can make better decisions, We call that wisdom. "Hardiness means I can withstand the difficult situation and I can still deal with you (as a person), I can bring you along and make you stronger, and make the organization stronger." —  Dr. Steven Stein From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Dr Steven Stein: Clinical psychologist, speaker, best-selling author of Emotional Intelligence for Dummies and Hardiness: Making Stress Work for You to Achieve Your Life Goals Dr. Steven Stein is a world-renowned clinical psychologist, international best-selling author and sought-after speaker, and founder and Executive Chair of Multi-Health Systems (MHS), a publisher of scientifically validated assessments for over 40 years, which has been named a three-time winner of Profit 100 (fastest growing companies in Canada), one of Canada’s Best Managed Companies since 2013, and Canada’s 10 Most Admired Corporate Cultures (2016, Waterstone). A leading expert on psychological assessment and emotional intelligence, he has consulted with military and government agencies, including the Canadian Forces, U.S. Air Force, Army, Navy, special units of the Pentagon, FBI Academy, as well as corporate organizations, including American Express, Air Canada, Canyon Ranch, Coca-Cola (Mexico), and professional sports teams. Dr. Stein consults with numerous reality TV shows, including Big Brother Canada, The Amazing Race Canada, MasterChef Canada, Bachelor Canada, Real Housewives of Toronto, Bachelor in Paradise, Blown Away, and many others, providing psychological expertise and candidate selection assessments. Connect with Dr. Steven Stein  Multi-Health Systems (MHS): mhs.com  Personal Website: stevenstein.com LinkedIn: linkedin.com/in/drstevenstein Book: Emotional Intelligence for Dummies Book: Hardiness: Making Stress Work for You to Achieve Your Life Goals   Connect with Maria:  Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria

    35 min
  6. NOV 12

    November Hot Take: Why History Needs Us to Be Empathetic Leaders Now More Than Ever

    Today, I want to talk about something that’s been heavy on my heart: the importance of holding onto Real History as it’s unfolding, not just to understand today but to avoid repeating mistakes tomorrow.  Lately, I have felt anxious about the world we’re building and the future we’re leaving for our kids. When I look at what’s happening, I can’t help but think about the role models I want my son to emulate. It’s not just about those leaders at the highest levels. We can be leaders even if we don't have the title. It’s about us, each of us, stepping up, being those role models, and showing that we can lead with both empathy and strength. Let’s keep leading with empathy.  To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: The best leaders have the humility to recognize their flaws and understand that the best, most effective decisions come from inviting expert voices that aren’t their own so they can get a clearer picture of both risks and opportunities.Use the upcoming leadership of the US to teach your children what kind of leader not to be.Kindness, inclusion, and integrity are qualities worth pursuing—not just in others, but in ourselves.  "We can be leaders if we don't have the title but some people, even if promoted to the title, even if elected to the title, will never be true leaders.." —  Maria Ross From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future through their tailored assessments and expert coaching at every level. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today.   Connect with Maria:  Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

    12 min
  7. NOV 5

    Justin Jones-Fosu: How to Respectfully Disagree - and Not in a Passive-Aggressive Way

    We prep ourselves for so many challenging conversations, whether asking for a raise, delivering a tough performance review, asking for more budget, or even debating a political issue as if we're going to war. We brace for the confrontation. That puts us in a really unhelpful place to have true connection and conversation - and that just intensifies the misunderstanding and animosity with no helpful outcome.  But there's a way out of this cycle. And woo boy! I clicked instantly with today's guest and I know you will, too. Today, Justin shares a very personal story about his trip back to Ghana to confront his absent father and how he changed the conversation following his own 5 pillars to bridge the divide. We also discuss how to practice conversational receptiveness, and how to avoid the dotted line dilemma and the illusion of asymmetric insights which both hinder meaningful engagements with those we don't see eye-to-eye with. Justin also unpacks actionable ways to have better conversations and cultivate curiosity through the Power of 3 Questioning module.   To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Plant the seeds with your kids of how to value humanity from a young age. Take them to places and events that will help them see more of the world and humanity.Be transparent when you are working on your leadership and changing conversations. Bring your team in, make it fun and light, and have one meaningful conversation per week.Just because it feels uncomfortable to learn about others and practice The Power of 3 Questioning. It doesn’t mean it isn’t working and strengthening your listening muscles. "People are talking about things that are important to them. The question is, are we really listening?" —  Justin Jones-Fosu   Episode References:  Justin's book: I Respectfully Disagree: How to Have Difficult Conversations in A Divided WorldThe Empathy Edge podcast: Michael Bach: What Exclusion is Costing Your CompanyBook: Dialogue: The Art of Thinking Together by William Isaacs From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge and download your complimentary Professional and Organizational Alignment Review today. About Justin Jones-Fosu, CEO, Work.Meaningful and Author, I Respectfully Disagree Justin is a full-time dad-e who also happens to be an international speaker, a social entrepreneur, a critically acclaimed author, and a mountain climber (he recently conquered one of the famed 7 Summits). His passion for elevation extends beyond trekking, it’s mirrored in his work as the CEO of Work. Meaningful, a firm he founded in 2017 focused on workplace engagement and inclusion. He consults with, speaks to, and trains 10,000 to 20,000 people per year. He is a former radio host and former workplace contributor to NPR’s The Takeaway Justin's most recent book, I Respectfully Disagree, challenges the reader to focus on building bridges with people rather than barriers from them. He also wrote The Inclusive Mindset and Your Why Matters Now. Connect with Justin Jones-Fosu:   Work.Meaningful: workmeaningful.com  X: x.com/iworkmeaningful  LinkedIn: linkedin.com/in/iworkmeaningful  Instagram: instagram.com/iworkmeaningful    Connect with Maria:  Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria Achieve radical success putting empathy into action with Businessolver. Techlology with heart, powered by people. https://www.businessolver.com/edge

    35 min
  8. OCT 29

    Tina Kuhn & Neal Frick: The E-Suite: Helping Execs Embrace Empathy for Success

    One of the hardest jobs in business belongs to anyone with a C in their title. Today you’ll hear from Tina Kuhn and Neal Frick, co-authors and successful executives of global companies who have gone on this journey and had tremendous success. We talk about the ROI of empathy from their own experience and what they have learned about embracing empathy as a strategic advantage. We discuss how fear and bias show up for executives and impact their decision-making. They share the rewards of being an empathetic leader, the best way to bring a leader on board to an empathy mindset, how to practice empathy when your large team is remote, and why simply being a "nice boss" without accountability can be super toxic.   To access the episode transcript, please search for the episode title at www.TheEmpathyEdge.com Key Takeaways: Reactive leaders harm their organizations. Empathetic leaders advance organizations and the lives of those in the organizations.There’s a difference between being a nice boss and being an empathetic leader. Being “the nice boss” is actually one of the most toxic things in an organization, and that is not empathetic.Build in time for team building in remote environments. If you choose the right activities, you can create those connections.  "The way that I have found the most effective has been leading by example because pushing someone into a vulnerable space is the quickest way to be met with resistance." —  Neal Frick   References: The Empathy Edge podcast: Teri Schmidt: Empathy-Infused Team Building for Lasting Impact From Our Partner: SparkEffect partners with organizations to unlock the full potential of their greatest asset: their people. Through their tailored assessments and expert coaching at every level, SparkEffect helps organizations manage change, sustain growth, and chart a path to a brighter future. Go to sparkeffect.com/edge now and download your complimentary Professional and Organizational Alignment Review today. About Tina & Neal: Tina Kuhn is an accomplished CEO spanning cybersecurity, commercial, and US government.  She has extensive experience in organizational transformations, growth strategies and implementation, M&A due diligence and integration, financial improvements, process and risk management, operations management, business development, and proposal development. Ms. Kuhn has served in a variety of executive leadership roles, including the President of Proximas Group, focused on integrating 6 companies and developing a growth strategy to take advantage of each company’s strengths.  Neal Frick is the CEO of Avandra Consulting and most recently served as CEO of CyberCore Technologies, which was sold to HP. He's an author with more than twenty years of experience in organizational growth and leadership and has led successful initiatives around transformational change, strategic planning, and revenue, working with companies such as Boeing, Booz Allen Hamilton, and Lockheed Martin. His experiences have fueled his commitment to cultivating inclusive work cultures, where diversity and empathy are not just buzzwords but integral components of business ethos. Connect with Tina & Neal: The Lanzar Group: thelanzargroup.com Tina's LinkedIn: Tina Kuhn Neal's LinkedIn: Neal Frick Medium Profile: medium.com/@TinaKuhn Book: The E Suite: Empathetic Leadership for the Next Generation of Executives tinakuhncommunication.com - The Manager's Communication ToolKit - Dealing with Difficult Personalities Connect with Maria: Get the podcast and book: TheEmpathyEdge.com Learn more about Maria and her work: Red-Slice.com Hire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-Ross Take my LinkedIn Learning Course! Leading with Empathy LinkedIn: Maria Ross Instagram: @redslicemaria X: @redslice Facebook: Red Slice Threads: @redslicemaria

    45 min
4.8
out of 5
57 Ratings

About

Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation, engagement, and bottom-line results. You’ll walk away with actionable strategies to amplify your impact, and learn how compassionate business tactics can transform your organization from the inside out. The Empathy Edge podcast provides a quick dose of motivation, wisdom, and practical actions that executive leaders, entrepreneurs and changemakers can use right now. Ready to infuse YOUR organization with more empathy? Tune in to learn why cash flow, creativity, and compassion are not mutually exclusive.

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada