16 min
The Empathy Myth Call Center Confidential
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- Management
In this episode, Trey breaks down The Empathy Myth, a misguided narrative that goes astray from what is really happening in call centers. This episode is a big ol' reality sandwich! Check it out!
In this episode, Trey breaks down The Empathy Myth, a misguided narrative that goes astray from what is really happening in call centers. This episode is a big ol' reality sandwich! Check it out!
16 min