Regardless if your company is considering Oracle, SAP, NetSuite, Microsoft Dynamics or any of a hundred other ERP or related software products, Profit From ERP is where you go to make your efforts pay off. A national practice run by veterans of nearly 400 ERP projects helps client companies adopt the best practices for planning, selection, implementation and ultimately profiting from software improvements. www.ProfitFromERP.com
E27 What They Don't Tell You About ERP
What don't they tell you about ERP?
Unaligned incentives, unseen success factors, the things you don't know you can't control. But success is possible - yes, even ProfitFromERP
E26 – CEO/CFO Report 2021
It’s the CEO/CFO Report 2021 - on the Top 10 Top 10 Lists for 2021. Two things – one, as you may know, when we do a CEO/CFO Report we topload the info – listen to the first 90 seconds of the podcast and you’ll be exposed to all content – with the detail to follow. Also, as a busy C-level exec, you can find links on the ProfitFromERP website to learn more. And secondly, saving you even more time, every year end and the start of every new year, you get lists - Top 10 things that happened, Top 10 Trends for the new year…– so we’ve waded through all of the year end/year start lists and pulled out the best when it comes to business, business software, business efficiency, business productivity – we read through it all so you don’t have to - the best information when it comes to ProfitFromERP.
E25 - Nice Link Home Furnishings Part Two
E25 – Nice Link Part Two
Believe it or not, it’s Episode 25 of the ERPodcast
MFX up and under
Today’s episode is Part Two of our conversation with Jay Carlson, President of Nice Link Home Furnishings – if you caught Episode 24 you’ll remember Nice Link implemented and launched Acumatica, the Cloud ERP in June, right in the middle of a certain pandemic you may have heard something about – and as is with all ERP, especially critical during times of market disruption, Nice Link automated, so they didn’t need so much labor and so many spreadsheets. The connected digitally with their customers, so they’re taking sales orders that someone else is paying to input instead of hiring more folks internally. They got control over 7 national warehouses with a pretty complex sales model. They expanded eCommerce, with items appearing on other eTailers websites opening new channels and new market shares.
Did all this just happen by ERP magic, No – it’s hard work and you need help from implementation partners such as Nice Link’s go-to, a firm called Net At Work – who if you know ERP you’ve heard of Net At Work over the years as a leading ERP implementation partner – of course ERP is something most companies pay attention to once or maybe twice every decade – but take my word for it, Net At Work is a major player – Jay will speak about them on today’s Episode.
Nice Link Home Furnishings was at the right place at the right time when home furnishings kind of took off. Home offices needed refurbs when home suddenly became a full-time locale during the initial lockdown. Kids needed a space to connect to remote learning. Increased time at home, no one could spend money on travel or in some cases restaurants – so for many, disposable income went up, time at home went up – and the furniture stores were locked down too – so online they went. Wayfair had record months. We all know about Amazon. But Nice Link found themselves in Overstock.com, Macy’s, Costco and others.
Is this just a story of right-place right-time in the Home Furnishings space? Answer, Yes and No. But it’s more than just home furnishings
• It’s a story of ERP technology cutting overhead internal costs
• It’s a story of distribution efficiencies
• It’s a story of being able to instantly understand inventory across 7 US warehouses
• It’s a story of becoming easier to work with for your customers
• It’s a story of digital transformation
• It’s a story of decreased cost and increased revenues
• It’s a story for the new covidian economy.
It’s a great story – so let’s join Jay Carlson, President of Nice Link Home Furnishings for Part Two of the interview – Coming up right after the break, here on the ERPodcast
Insert Net At Work sponsorship 2.0
Intro to Interview in process. Ad Lib -
Insert Part Two, Jay Carlson Interview
10:00 - When to make the move to ERP
11:50 - Capacity to Promise - Still learning that - growing capacity -
15:26 - one of the last things to come up - growth -
16:20 Lean Staffing not having to have 10 people in the department
16:41 - live inventory information always - needed in eCom
17:31 Two future accountant hires avoided
17:39 Net at Work - CPA level help
20:19 You can only get so far with what you had
21:36 - Selling to new retailers in new channels - value is created oppportunities not available previously
22:40 - Macy’s - line extension
24:06 - limitations of traditional software - even when future of business is up in the air
25:16 - Net at Work - flexibility and relationship good partners - ready for Costco
E24 Nice Link Home Furnishings - an Acumatica Cloud ERP Distribution Story
As Covid hit the US in February, Nice Link, a furniture distributor saw order cancellations flood into the business office. Jay Carlson, President of Nice Link had projects underway to upgrade the backend software of his US based business. Quickbooks couldn’t handle the inventory, warehouses or manage the volume of digital sales orders Nice Link was anticipating. Yet, despite the uncertainty they pressed on. Acumatica, the Cloud ERP was well underway being implemented and would go live in June. Simultaneously, as the American workforce shifted from office based to home based, online furniture sales exploded. Today, we see the success that was Nice Link’s forward-thinking strategy and Acumatica’s tactical application – creating connections with retail furniture outlets like Wayfair, Costco, Overstock.com, Macy’s and more smoothing the bumps in eCommerce and handling a workload that would have necessitated an expensive staffing upsurge to manage in a manual business software setting. It’s a story of enduring Entrepreneurship. It’s a story of cloud ERP functionality. It’s a story of Net at Work’s distribution experience. It’s an American Success Story of Profit From ERP – this week on the ERPodcast
E23 The Truth of ERP
Episode 23 The Truth of ERP – Post Election Edition
MFX Up and Under
Welcome to the ERPodcast Episode 23 – the Truth of ERP and a Newsbreak – the Post-election Edition – I’m the Director of Profit From ERP Gene Hammons and your host for the ERPodcast.
So – what’s up in the ERP world, well, like so much else, 2020 has changed a lot of things –
• Item – Cloud Software is booming as the pressure cage of the pandemic accelerates change
• Item – Some things never change – listening to customers is key – even if it’s digitally collected data delivered to the managers via iPhone – companies that listen and react are booming
• Item – A lot of the conventional wisdom of ERP has been shown to be a lie – truth is, we’ve always run ProfitFromERP based on proven truth rather than nebulous marketing spin
So we’re going to talk about the Truth of ERP – over the past few months, I kept getting reminded about an old Winston Churchill quote – a lie gets halfway around the world before the truth has a chance to get it’s pants on. I thought a lot about that as it relates to the ERP world – and realized half of our ERP Consulting work is swimming upstream with the truth on our backs – truths learned the hard way – truths proven time and time again – but implementing these truths is sometimes the hardest part of a software implementation – all that and more after the break on the ERPodcast…
Alliance of Excellence Software Coalition
Today’s ERPodcast is brought to you by ProfitFromERP’s Alliance of Excellence Software Coalition – here’s the thing – you can’t be all things to all people so at ProfitFromERP we’ve put together an alliance of some of everyone.
When it comes to ERP, you may need help going through the selection and evaluation process. Millions of dollars in profit can be on the line – even with ERP platforms costing a fraction of that – the profitability of your business for the next several years can be dramatically affected. And you may say, Gene Hammons, you’re the expert here, we want you to run this project. Great. You also may say, Gene Hammons, we need 7 people to cover 28 national locations and three countries – OK, we can do that too. We have Alliance of Excellence Partners who are some of the best, independent, non-affiliated selection consultants on the planet.
Then you may decide you need NetSuite – which is fine, we have 6 different NetSuite Partner companies who handle implementations – each has a very specialized approach – so one ERP software, 6 different focuses -which if you’re in a very specialized industry can really be critical. But it’s not just NetSuite. There’s three Acumatica partners, 2 Intacct Partners, a Microsoft shop with 14 offices, Infor partners, QAD resources, Zoho, US, Canada, onshore, offshore – teams that do development – and right now, about 20 trusted third party providers when those services are needed. Folks, it all adds up to a small army of highly specialized, extremely experienced teams that we’ve worked with in the past and continue to focus on in the future.
Ahh, but I’m sure you’ve heard the saying ‘one throat to choke’ - meaning one go to source should any issues arise – and issues do tend to arise – just ask the year 2020. ProfitFromERP is the business consulting side of a software project – we manage the teams and bring in the best which keeps the need for throat choking to a minimum – we’ve worked with our Alliance partners before and we know you can trust them to step up when issues arise – that’s our proposition. And it’s why we can say, if you’re looking at ERP, look at ProfitFromERP and the Alliance of Excellence Software Coalition.
Welcome back to Episode 23 of the ERPodcast it’s the Truth of ERP - so forget what y
E22 Net at Work Acumatica Practice – A Stuart Blumenthal Interview
On today’s episode, we’re get to go behind the scenes with Net at Work – one of the nations’ leading ERP and technology firms and we’ll talk to Stuart Blumenthal, a friend of the program for 20+ years, although we didn’t actually start the ERPodcast until 24 months ago – but we’ve known Stuart since the turn of the century – back then he was a leader in the Sage channel of accounting and ERP software and he’s not slowed down since. Net at Work has HQ in New York as well as other locations all over the country – we’ll catch up with Stuart in Dallas today. Net at work has ERP practices in the Sage channel, NetSuite and now Acumatica. Of course we covered a great deal about Acumatica, the Cloud ERP in last week’s ERPodcast - so you might want to go back and listen to that one first if you missed it – but today, Stuart will talk about what it takes to make a great implementation partner for getting started with Acumatica and what it takes, and how it works when ‘you do it right.’ Stay tuned after the interview we’ll get into how Profit From ERP and Stuart’s Net at Work Acumatica Practice works together to make sure you get everything you pay for out of your next ERP Project – it’s all here, on today’s episode of the ERPodcast