The Evolving Role of HR: How Leadership, Culture, and AI Shape the Future with Josh Bersin

Josh Bersin, industry analyst and founder of The Josh Bersin Company, joins Dr. Jessica Kriegel to dive into the evolving role of HR and its influence on business performance. With 25 years of expertise, Josh shares why HR professionals are essential to organizational success and how companies can transition HR from a cost center to a strategic partner. This insightful conversation covers the changing workforce dynamics, the gig economy, and the impact of AI on future business models. Tune in to hear Josh’s thoughts on building inclusive cultures, fostering leadership, and the importance of thoughtful growth.

Josh’s Why:

Josh explains how he stumbled into the HR industry, discovering a passion for supporting HR professionals and helping them thrive within organizations.

HR as a Strategic Partner:

Josh emphasizes the evolution of HR's role from recruitment-focused to becoming a central driver of business outcomes, particularly in larger organizations.

The Value of Trust in Leadership:

Jessica and Josh discuss how CEOs often assume they understand HR, but the most successful leaders trust and learn from their HR partners.

Workplace Dynamics and the Gig Economy:

Josh reflects on the shift in employee expectations, the rise of gig work, and how companies must rethink value propositions to attract and retain talent.

Remote Work and Reimagining Office Culture:

Josh offers insights into the remote work debate, noting that collaboration and creativity often thrive best in person, while flexible work remains key for employee well-being.

Leadership and Personal Growth:

Drawing from his own experiences, Josh underscores the importance of understanding business challenges firsthand to become a more effective leader and consultant.

The Evolution of Company Culture:

Josh describes culture as the unwritten rules that shape behaviors and performance, highlighting that clear cultural values attract the right employees and sustain high performance.

Growth vs. Profit Focus:

Josh critiques the pressures on companies to prioritize growth over profitability, exploring the impact on employees, customers, and long-term sustainability.

Galileo: A New Learning Platform

Josh introduces Galileo, a revolutionary platform built with 25 years of research, designed to empower consultants, vendors, and businesses through generative AI-powered insights.

Josh Bersin

• Website: joshbersin.com/
• Podcast: The Josh Bersin Company Podcast – Featuring Josh's thoughts and real-world case studies on HR, leadership, and business.

Dr. Jessica Kriegel

• Website: jessicakriegel.com
• LinkedIn: Jessica Kriegel
• Instagram: @jess_kriegel
• Culture Partners: culturepartners.com