The First 100 Days UserGems

In this limited series from UserGems, Krysten Conner sits down with revenue practitioners to unearth new data about the value of past customers to future revenue.
Caroline Pegram, Account Executive at UserGems, joins this episode to dig into the question: "How important is it to multi-thread deals?"
They cover:
de-risking deals with multi-threading strengthening win rates by including champions best practices for multi-threading the right way Follow along wherever you listen to podcasts!
For the video version of this podcast, watch on Youtube: https://youtu.be/uxW-5hUzv4k

In this limited series from UserGems, Krysten Conner sits down with revenue practitioners to unearth new data about the value of past customers to future revenue.
Trinity Nguyen, VP of Marketing at UserGems, joins this episode to dig into the question: "Our customers love us. Won't they come back on their own anyway?"
They cover:
how many past champions don't come back on their own the percentage of pipeline generated by "Forgotten Gems" how sellers can embrace FOMO (fear of missed opportunities) to hit quota Follow along wherever you listen to podcasts!
For the video version of this podcast, watch on Youtube: https://youtu.be/Gs6MZ76m5yY 

In this limited series from UserGems, Krysten Conner sits down with revenue practitioners to unearth new data about the value of past customers to future revenue.
Christian Kletzl, CEO & co-Founder of UserGems, joins this episode to dig into the question: "How much are previously champions actually worth to your growth?"
They cover:
how previous champions impact win rate  how much your deal size can increase with Gems on an opp how past customers can shorten your sales cycle  Follow along wherever you listen to podcasts!
For the video version of this podcast, watch on Youtube: https://youtu.be/ijabU6QgRg8
For the written version, visit: https://bit.ly/42gIjAc 

“I saw a lot of great salespeople really struggle with understanding the value of cross-functional interactions, both for the customer and for themselves.” — Ross Rich
Matt Yalowitz, Head of Corporate Development at Stripe, and Ross Rich, CEO of Accord, know one of the biggest mistakes you can make as a sales rep is undervaluing collaboration with the rest of your organization.
And when you’re selling a complex product, it’s even more important to lean on your team.
This kind of teamwork is easier said than done. So how do you develop strong internal collaboration while moving quickly and serving your clients?
Listen in to hear Ross and Matt’s answers.

“If you're not super clear to the sales team about what’s in it for them, you'll invest a lot of time, resources, and people power into creating leads but will miss the follow-up process that converts them.” -- Devin Reed
Content is the center of many marketing organizations. But it’ll go to waste if you’re not doing it right. 
Devin Reed, Head of Content Strategy at Gong, shares the importance of communicating what’s in it for your audience. And that applies to both your end customers and your internal customers—the sales team.
In this episode, Devin shares his advice for creating content that raises eyebrows and enables your sales team to close deals.

“When you celebrate the win, it creates dopamine. And then that dopamine gets converted into noradrenaline, which is what gives you the effort to do the next thing.” – Kevin Bailey, Founder & CEO of Dreamfuel 
When it comes to supercharging performance - mindset is everything. And during the first 100 days of a startup it can be the difference between anxiety and exhiliration. 
Dreamfuel is a neuroscience based coaching platform whose goal is to help organizations improve employee mental health. Not just as a well-being perk, but to boost revenue.
It’s aligning emotions, feeling, thoughts and actions to hack elite performance. 
Jamie Sewell, VP of Growth, and Kevin Bailey, Founder and CEO, discuss how to guarantee success with visualization, how to understand your team’s mindsets, and how to optimize for mental strength and resilience.