Am I qualified to be here? I have been working in fixed operations since 1987 starting as a technician and moving my way up to the fixed operation director of a 7 store group. I have over 50,000 hours of experience! This podcast will deliver value that can help you reach higher levels, faster in the fixed operations world. With featured experts from all types of businesses you will gain knowledge you can immediately use to accelerate your career.
Bunmi Solabi is a technician from Nigeria!
She owns the Ladymek Stores.
We had a great conversation and one of the things that came up was a difference between how we "repair" vehicles as opposed to how they "repair" vehicles.
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We are sponsored by:
My name is Tiffany Toombs, the woman behind the Blue Lotus Mind Institute.
I launched the Blue Lotus Mind Institute in late 2015 to bring together my passions, expertise, experiences and knowledge under one roof. Through Blue Lotus I set about to fulfil my personal mission: empower men, women and children from around the world to live an intentional life aligned with their deepest truth.
Blue Lotus Mind Website
Blue Lotus Mind Podcast
How Starting At A New Store Is Like A Police Investigation
Dealer Principal at Brighton Volkswagen Melbourne, Australia
With over 30 years experience in the Automotive sector including 10 years within Volkswagen dealerships, owning 3 Ultra Tune Service Centre's and running race car teams, I truly understand the fundamentals required to motivate and lead successful teams.
Having experience in both Sales & Aftersales departments, I truly understand what it takes to build successful dealership.
Self motivated and driven individual, I thrive on mentoring/developing young people to become professionals in their chosen fields.
The journey is more fun than the destination !
Be a Side Hustle Millionaire
Mentor | Entrepreneur | Engineer | Car Fanatic
Tony Whatley is a business mentor, speaker, best-selling author, and podcast host. He is best known as Co-Founder of LS1Tech, an online automotive community which grew into the largest of its kind, with over 300,000 registered members. This business sold for millions in only five years after starting. Amazingly; it was just his part-time business!
Tony once led a successful corporate career with over 27 years experience in oil/gas, managing $100MM+ international EPIC projects. He has built and scaled project management departments, and consulted within Fortune 100 corporations on systems, processes, and leadership. Tony also has extensive experience in procurement and contract laws, as well as contract negotiation. In 2015, Tony decided to focus on building businesses full-time, and left behind a multiple six-figure salary range to do what he loves.
Tony earned a Bachelor of Science degree in Mechanical Engineering, from The University of Houston. He is also a Certified Project Manager, as well as serving as club president of Toastmasters, a public speaking and leadership training group.
When he is not doing work to build his legacy, you can find him and his wife, Lisa, exploring the world or racing high performance cars.
Tony on social:
Other People's Expectations
I help people dig through trauma, fear and anxiety to discover, embrace and grow in their true identity, as the person they always knew they they were. I have over 10 years experience in the field of education, coaching and counselling. I have worked with people learning to live and identify with HIV and other chronic diseases; with bereaved people adapting to a new country and language as a result of war; with people from the LGBTQ+ community learning to express a new identity and to lead a different life; and with women experiencing social or cultural alienation due to a range of factors. In addition, I have personally gone through a journey of self-discovery, self-acceptance and growth in both my personal and professional life beyond and in spite of a lifetime of traumatic experiences, from childooh sexual abuse to domestic violence, workplace bullying and miscarriage. I am a highly-skilled practitioner with an innate ability to empathize and deeply connect with very diverse groups of people.
Turning Silver into Gold
Find Les on LinkedIn
Les Silver was most recently Founder, Chairman, and CEO of Service Repair Solutions Inc (SRS) of Nevada. SRS provided software and services to 50,000+ dealership and aftermarket repair shops to assist in diagnosing and repairing vehicles, presenting and selling additional needed repairs and maintaining contact with vehicle owners to retain them as service customers. SRS was a Warburg Pincus portfolio company and was sold to Welsh Carson in July 2013.
Prior to SRS, Les also Founded Newgen Results Corporation in San Diego CA where he also served as the CEO and President. Newgen invented the `Closed Loop’ automotive service retention business and provided its program to over 6,000 dealership. Les took Newgen public via an IPO in 1999 – the company was then acquired by TeleTech in 2001. Both these companies realized a combined return of $750M for its shareholders.
Early in his career, Les was Vice-President for Western Canada for SHL Systemhouse, a custom software development and systems integration company based in Ottawa Canada. Les received his MSc in Computer Science and BSc in Mathematics from the University of Manitoba.
Customer ReviewsSee All
Smar, Real Life Fixed Ops Content
Dave really knows how to pull useful content from his guests that delivers actionable ways to help Fixed Ops Professionals extract more value and deliver better results in real life dealership environments...Truly a mastermind podcast experience!
Challenging the status quo of Fixed-op
This is a group of incredibly talented fixed-ops that think outside the box and just want to create the best customer experience imaginable. Great insight into the dealership world! Thanks for thinking outside the box!
If you are a fixed ops, or a sales pro in the car business, don’t miss this show. Nothing but forwarding thinking people with great info and ideas. Let’s brew.