The Future of BizTech

J.C. Granger
  • 5.0 (8)
  • TECHNOLOGY
  • UPDATED BIWEEKLY
The Future of BizTech

Interviews with the most innovative and forward-thinking Tech execs in the world. Listen to hear how they built their companies, when they hit that tipping point from start-up chaos to success and, most importantly, how their technology and innovation will change the future of the industries they service. Welcome to The Future of BizTech Podcast! 

  1. JUL 9

    Ep. 100: Matt Florell on Powering 100,000+ Agents Daily—with Software That’s Totally Free

    In this episode, JC Granger explores how Matt Florell, founder and CEO of ViciDial, built one of the most widely used open-source contact center platforms in the world — software that now powers over 150,000 agents daily across industries.  ViciDial may not be a household name, but behind the scenes, it’s the backbone of thousands of outbound and inbound call operations around the globe. Matt shares how he started ViciDial as a side project and grew it into a mission-critical solution for enterprise call centers, government agencies, and startups alike — all without traditional venture funding. The conversation dives into how open-source principles shaped the company’s growth, what it takes to support users in over 100 countries, and how ViciDial continues to evolve to meet modern demands — from compliance to AI integrations. Matt also opens up about the challenges of scaling global infrastructure without sacrificing flexibility, transparency, or user control. If you’re interested in telecom infrastructure, open-source SaaS, or how one founder quietly built a global communications engine, this episode offers a rare glimpse into the business behind the dial tone.

    25 min

  2. JUL 3

    Ep. 98: Why Casey Hill Believes A/B Testing Is Outdated—and DoWhatWorks' Smarter Approach

    In this episode, JC Granger interviews Casey Hill, Head of Growth at DoWhatWorks — the platform reinventing how companies optimize their websites by eliminating the guesswork behind A/B testing. Casey breaks down how DoWhatWorks leverages a constantly growing database of real-world experiments run by top brands across industries, from SaaS to streaming. With over twenty thousand tests tracked and analyzed, the platform gives companies instant access to what actually works — based on proven outcomes, not opinions. Instead of wasting time and traffic on slow, inconclusive tests, companies use DoWhatWorks to pinpoint which elements drive conversions by page type, industry, and region. Casey shares how this approach helps Fortune-level organizations improve performance, reduce experimentation costs, and move faster — without adding complexity to their workflow. He also dives into what makes experiments successful, why most A/B tests fail to deliver clear insights, and how DoWhatWorks is helping product and marketing teams make data-backed decisions that deliver real impact. If you’re in growth, UX, product, or performance marketing — or you're simply tired of testing things that never move the needle — this episode is packed with insight on how to optimize smarter.

    29 min

  3. JUL 3

    Ep. 99: Inside Ihor Kutsalaba’s Mission to Modernize America’s Internet Infrastructure at Scale⁠

    In this episode, JC Granger sits down with Ihor Kutsalaba, Founder and CEO of Streamline Utilities — a premier provider of turnkey infrastructure services helping telecom and utility companies rapidly expand across the U.S. Ihor breaks down how Streamline Utilities tackles one of the most overlooked challenges in America’s digital transformation: the physical execution. From fiber rollouts to city-wide deployments, Ihor shares how his team streamlines permitting, construction, and compliance to help telecom providers scale without bottlenecks. The conversation explores how Ihor turned an operational challenge into a scalable, systems-first business model — one that bridges the gap between telecom ambitions and real-world implementation. With active projects in multiple states and a growing reputation for reliability, Streamline Utilities is quietly powering the country’s next-gen connectivity. If you're interested in infrastructure, telecom logistics, or building a business in an unsexy but essential space — this episode delivers valuable insight into the business behind the bandwidth.

    21 min

  4. JUN 25

    Ep. 94: Eric Edelstein on the AI Powerhouse Replacing Manual Accounting for Modern Finance Teams

    In this episode, JC Granger speaks with Eric Edelstein, co-founder of DOKKA — the AI-powered accounting automation platform transforming how finance teams operate. Eric breaks down how DOKKA streamlines both accounts payable and financial close processes, helping companies eliminate manual bottlenecks, improve accuracy, and close their books faster. From invoice handling in seconds to centralized reconciliation and automated journal entries, DOKKA enables finance teams to scale without hiring more people. If you're a CFO, controller, or operator looking to modernize your finance stack, this episode offers a sharp look at the future of accounting.

    27 min

  5. JUN 25

    Ep. 95: Woody Klemetson on How AskElephant’s AI Helps Prevent Churn and Retain More Customers

    In this episode, host JC Granger interviews Woody Klemetson, founder and CEO of AskElephant — a customer intelligence platform designed to make sales, success, and go-to-market teams radically more effective without adding extra meetings or manual work. AskElephant acts as a private GPT trained on your company’s customer data. It automatically takes smart notes, uncovers churn risks, and delivers real-time insights across teams. Woody shares how the tool helps revenue teams collapse data silos, retain more customers, and win deals faster — all while avoiding the usual dashboards, reporting headaches, or engineering dependencies. The conversation dives into the future of AI-driven GTM strategies, the rise of intelligent automation, and why understanding your customer conversations might be the most valuable asset your team is overlooking. If you're building in SaaS, revenue ops, or AI for business teams — this is a must-listen.

    35 min

  6. JUN 25

    Ep. 96: Kelly Siegel’s Vision: Cybersecurity So Simple, It Feels Like Ordering Pizza

    In this episode, JC Granger sits down with Kelly Siegel, CEO of National Technology Management (NTM), on his mission to make enterprise-grade cybersecurity as simple and seamless as ordering a pizza. Kelly shares how NTM helps businesses protect their operations with 24/7 managed IT and cybersecurity — reducing downtime, strengthening compliance, and uncovering threats most companies don’t even know exist. Backed by radical discipline and a personal journey of overcoming adversity, Kelly explains how he’s built a business that empowers leaders to scale securely, stay resilient, and focus on growth. If you're a business leader looking to simplify your tech stack, reduce costly downtime, and defend against rising cyber threats—without hiring a full internal IT team—this episode will show you how Kelly Siegel and NTM make it possible.

    45 min

  7. JUN 25

    Ep. 97: How Zulfiya Forsythe Is Using AI to 10X Revenue for Construction Businesses

    In this episode, JC Granger talks with Zulfiya Forsythe, founder and CEO of Omadli Group, an AI and data analytics agency that's transforming the construction industry—one automation at a time. Zulfiya shares how Omadli Group empowers construction-adjacent businesses to streamline operations, plug revenue leaks, and scale smarter using AI-powered voice agents and integrated analytics. With deep expertise in accounting, IT, and business intelligence, she breaks down how her team builds custom solutions that turn missed calls into conversions, optimize quoting and compliance, and give business owners back their most valuable asset: time. If you're a contractor, property manager, or service-based business leader tired of juggling disconnected tools, losing leads, and flying blind on your data—this episode reveals how Zulfiya Forsythe and Omadli Group are helping companies double their revenue without doubling their workload.

    30 min

  8. JUN 16

    Ep. 92: ⁠How PlayAbly CEO John Cheng Is Using Gamified Commerce to Engage Every Type of Shopper

    In this episode, host JC Granger sits down with John Cheng, founder and CEO of PlayAbly — a gamification platform that’s redefining the online shopping experience through personalized, shoppable games powered by AI. Born from a team of ex-Unity veterans, PlayAbly blends behavioral science, AI personalization, and interactive design to help e-commerce brands boost engagement, loyalty, and sales — all without relying on discounts. From swipe-to-shop denim quizzes to leaderboard-driven product discovery, PlayAbly transforms static storefronts into playful, memory-making brand destinations. John shares how he went from Wall Street to the gaming industry — and ultimately launched PlayAbly as a way to rescue beloved brands struggling to compete in a crowded, transactional retail landscape. The conversation explores the psychology behind gamified commerce, the challenge of educating a market on an entirely new approach, and how PlayAbly’s model is helping brands thrive in a world where attention is scarce and loyalty is everything. If you’re curious about the future of e-commerce, customer engagement, or how gaming mechanics can drive real-world business results — this episode delivers a fresh, founder-led take on the intersection of play and purchase.

    42 min
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About

Interviews with the most innovative and forward-thinking Tech execs in the world. Listen to hear how they built their companies, when they hit that tipping point from start-up chaos to success and, most importantly, how their technology and innovation will change the future of the industries they service. Welcome to The Future of BizTech Podcast! 

Information

  • Creator
    J.C. Granger
  • Years Active
    2020 - 2025
  • Episodes
    97
  • Rating
    Clean
  • Copyright
    © 2025 The Future of BizTech
  • Show Website
    The Future of BizTech

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