The GovX Show is a UK-focused public sector transformation podcast - featuring conversations with senior executives from all tiers of local, devolved and central government.
More details at: www.govx.digital
#60 - Sustainable and Accessible: the future of public infrastructure
Jeremy Goldberg, Worldwide Director of Critical Infrastructure at Microsoft, joins us on the show to look at the major forces set to shape the way public digital infrastructure develops in the coming years.
As government agencies emerge from crisis mode into the post-pandemic world, where are the biggest challenges and opportunities around accessibility, sustainability and security?
#59 - Experience-driven government transformation
The public sector has become increasingly focused on concepts like citizen experience and user-centred design to improve the design and delivery of services. But those are only part of the equation - the broader concept of experience-driven transformation captures the ideas and desires of all stakeholders, including employees, to drive cultural and operational change that delivers better outcomes for citizens.
Christina Butterfield from experience management experts Qualtrics joins us on this episode to explain how government can harness the power of experience-driven transformation.
How to overcome the 6 challenges of digitising government services
Across government organisations, many of the same technical, cultural and operational challenges hold back the effectiveness of digital transformation programmes. But how can they be avoided? Mark Williams and Lipi Sarkar from digital transformation partners CloudSource join us on this episode to share their insights on how to avoid 6 of the most common issues.
Ensuring the organisation understands its disruption tolerances
Changing stakeholders’ mindsets
Building a strategic vision to align data
Creating partnerships to bridges the skills and technology gap
Establishing a continuous, adaptive improvement plan
Balancing governance with an agile approach
Catch up with the on-demand panel session Government Digital Transformation featuring Mark and public sector colleagues from Department for Environment, Food and Rural Affairs, HM Land Registry and Innovate UK.
GovX Show #57 - Scalable and accessible: the future of digital government
How can public sector digital teams improve the ways they work to deliver life-changing services for citizens and end users?
Made Tech's South West Market Principal Robin Wyles joins us on The GovX Show to explore what the processes and outcomes of effective digital government look like. What cultural, operational and technical principles do we need to see more of in the sector to deliver and even exceed ambitious goals?
To watch the on-demand session 'Digitalising Government' featuring the CIOs of the Ministry of Justice, BEIS and the Government of Ireland just CLICK HERE
Explore the future of digital and data-enabled government at the forthcoming Government Data Show
#56 - Leading through change in the public sector - Susan Clews, CEO of Acas
Susan Clews, Chief Executive at Acas, joins us to explore the continued evolution of leadership in the public sector. Remote working, changing employee expectations and digital transformation are among the forces impacting the way leaders need to support their teams and develop organisational culture.
Susan shares her thoughts on leadership during these times of change, and explains how Acas is supporting other public sector organisations on their transformation journeys.
Hear more from Susan when she joins us as a panellist at the Government People Show (15-24 March 2022) The online conference focuses on attracting, enabling and managing Civil Service talent - bringing together HR, OD and learning professionals to transform the employee experience and build high performance teams. It's free to register for public sector colleagues.
#55 - What's next for digital public services - Harry Trimble
Partly accelerated by the pandemic, many government organisations say their relationship with citizens is changing - but how is that playing out in the design and execution of digital services?
Made Tech's Head of Design, Harry Scott-Trimble, joins us on the show to explore new delivery channels and changing expectations for service delivery in the public sector.
Catch the on-demand replay of the panel discussion 'Citizen Experience Management' to learn from the experiences of Norfolk County Council, the London Borough of Haringey, and Cornwall County Council.