25 min

The Great Retraining with Rod Cherkas, HelloCCO Flourish CX

    • Management

The Great Resignation of 2021 has left many organizations reeling, but we need to respond to its rippling effects.

Rod Cherkas, CEO and Principal at HelloCCO, gives his advice for managing this transition, balancing cost and growth, and optimizing learning. Rod shares tips for creating a personalized experience at scale. Strategically using a mix of high-touch and self-service approaches allows organizations to manage their limited people and time well. Join us for a conversation that will prepare you to equip your team and customers for success, even in the midst of change.

The Great Resignation of 2021 has left many organizations reeling, but we need to respond to its rippling effects.

Rod Cherkas, CEO and Principal at HelloCCO, gives his advice for managing this transition, balancing cost and growth, and optimizing learning. Rod shares tips for creating a personalized experience at scale. Strategically using a mix of high-touch and self-service approaches allows organizations to manage their limited people and time well. Join us for a conversation that will prepare you to equip your team and customers for success, even in the midst of change.

25 min