35 episodes

Founded by Brenton Webber in 2018, Half Time Orange is a New Zealand-based customer experience consultancy. Their sole mission is to help companies understand their customers more and to engage with them more effectively. They consider the customer to be the most crucial factor for any organisation.

Those that place the customer at the centre more, experience higher returns and better long-term growth.

Through this podcast, Brenton wants to discover stories of Customer Experience that delight and that his audience can learn more about what treasures await those that do invest in CX.

With this mind, he is going out and meeting leaders of various companies, talking to them to find out what their experience has been with Customer Experience. It’ll be an experience.

Join him as he explores the mountains and valleys of CX from around the world.

To reach out to him or feedback, email podcast@halftimeorange.co.nz

The Half Time Orange Podcast Half Time Orange

    • Business
    • 5.0 • 1 Rating

Founded by Brenton Webber in 2018, Half Time Orange is a New Zealand-based customer experience consultancy. Their sole mission is to help companies understand their customers more and to engage with them more effectively. They consider the customer to be the most crucial factor for any organisation.

Those that place the customer at the centre more, experience higher returns and better long-term growth.

Through this podcast, Brenton wants to discover stories of Customer Experience that delight and that his audience can learn more about what treasures await those that do invest in CX.

With this mind, he is going out and meeting leaders of various companies, talking to them to find out what their experience has been with Customer Experience. It’ll be an experience.

Join him as he explores the mountains and valleys of CX from around the world.

To reach out to him or feedback, email podcast@halftimeorange.co.nz

    The emotion behind you being you

    The emotion behind you being you

    In this episode, host Brenton Webber is rejoined by Mandy Morris, a Grief Therapist and Clinical Director of Mosaic Counseling Group.
    In part 1, Mandy joined Brenton to discuss how 2020 had been a draining year for many of us, whether you were grieving the loss of a loved one, loss of a career or loss of your lifestyle. Life can be a difficult journey, in all stages of life, with many pressures, expectations and struggles. Taking the first steps of change can be both scary and exciting and Mandy understands the importance of having a safe and confidential place when you come to her office.
    In part 2, the two explore the emotion behind you being you! 80% of what we do is emotional, find out why.
    --- Connect with Mandy -
    http://www.mosaiccounselinggroup.com/ (http://www.mosaiccounselinggroup.com/)
    https://www.linkedin.com/in/mandymorris (https://www.linkedin.com/in/mandymorris)
    https://www.facebook.com/groups/makingsenseofthemess (https://www.facebook.com/groups/makingsenseofthemess)


    --- Contact our host -
    https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/)
    https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)

    • 45 min
    CX to CX with Jeff Tobe

    CX to CX with Jeff Tobe

    Join your host Brenton Webber as he deep-dives into CX with a fellow 'trouble maker'. Today's guest is Jeff Tobe, keynote speaker, coach and CX consultant, who believes that the definition of an Entrepreneur is someone who is unemployable.
    Jeff has over 25 years of experience and knowledge as a speaker, trainer and consultant in customer experience, with a focus on patient experience in healthcare, and has helped hundreds of organizations improve their bottom line through implementing a consistent customer/patient experience throughout all levels of their organization.
    If you are wondering how to better understand, engage and empower your customers, then this podcast episode is not to be missed.
    --- Connect with Jeff -
    https://twitter.com/jefftobe (https://twitter.com/jefftobe)
    https://jefftobe.com (https://jefftobe.com)
    https://www.linkedin.com/in/jefftobe/ (https://www.linkedin.com/in/jefftobe/)
    --- Contact our host -
    https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/)
    https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)

    • 42 min
    Finding a credible coach with Victoria Barker

    Finding a credible coach with Victoria Barker

    In this episode, host Brenton Webber is joined by Credible Coach Co-founder, Victoria Barker. Together the two discuss the reasons behind the creation of this service as well as some of the things to look out for when hiring a coach. Let's explore how you can safeguard and find a top credible coach.
    At Credible Coach, their core aim is to protect the UK business community from unethical and even fraudulent coaches. Businesses need to be confident that their spending on coaching will result in an optimum return on investment. Rest assured, professional, high standard coaching is out there and at Credible Coach they want to make sure you find it!
    Have you had an experience, good or bad that you'd like to share? Get in touch.
    -------Contact our guest -
    https://www.linkedin.com/in/victorialbarker/ (https://www.linkedin.com/in/victorialbarker/)
    https://www.crediblecoach.co.uk/ (https://www.crediblecoach.co.uk/)
    --- Contact our host -
    https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/)
    https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)

    • 49 min
    Patchwork Junkie, life changing journey - part 2

    Patchwork Junkie, life changing journey - part 2

    In today’s episode, host Brenton Webber is joined once again by guest Kyle Dean Houston. Fresh off the heels of reading Kyle’s book, Brenton and Kyle have a meaningful and honest discussion around transformation, stress, love and so much more. Join Brenton and Kyle as they conclude this exciting two-part special podcast.
    Kyle is a fascinating and thought-provoking guest. In addition to putting multiple startups on the list of Inc Magazine's fastest-growing companies in America, he is a stage four cancer survivor, a recovered drug addict and someone who has survived an unthinkable prison sentence.
    Today, Kyle is focused on helping businesses, individuals and organizations to unlock their deepest potential and see what true possibility looks like. His approach comes from a unique background of tragedy, transformation and a proven track record for building high-performing teams.
    Some of Kyles key achievements:
    • Generated over $70M in early stage technology in less than seven years
    • Helped launch two start-ups that both became fastest-growing companies in the US
    • Grew a company’s annual revenues from $1M - $20M in 3 years and took to acquisition
    • Implemented channel strategy that grew sales from $1.5M to over $14M in 12 months during 2009 recession
    We would love to hear your thoughts on this podcast. After such a transformational 2020, these interviews are perfectly timed in early 2021 to empower, enlighten and motivate all of those who listen.
    -------Contact our guest -
    https://kyledeanhouston.com/ (https://kyledeanhouston.com/)
    https://www.goodreads.com/book/show/54004735-patchwork-junkie (https://www.goodreads.com/book/show/54004735-patchwork-junkie)
    https://www.amazon.co.uk/Patchwork-Junkie-Prison-Surviving-Redemption/dp/0578735210 (https://www.amazon.co.uk/Patchwork-Junkie-Prison-Surviving-Redemption/dp/0578735210)
    https://www.linkedin.com/in/kyle-houston-759a954 (https://www.linkedin.com/in/kyle-houston-759a954)


    --- Contact our host -
    https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/)
    https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)

    • 56 min
    Patchwork Junkie, life changing journey - part 1

    Patchwork Junkie, life changing journey - part 1

    In today's episode, host Brenton Webber is joined by guest Kyle Dean Houston. This episode dives into some emotional areas of life and business. Join Brenton and Kyle as they open up in this two-part special podcast.
    Kyle is a fascinating and thought-provoking guest. In addition to putting multiple startups on the list of Inc Magazine's fastest-growing companies in America, he is a stage four cancer survivor, a recovered drug addict and someone who has survived an unthinkable prison sentence.
    Today, Kyle is focused on helping businesses, individuals and organizations to unlock their deepest potential and see what true possibility looks like. His approach comes from a unique background of tragedy, transformation and a proven track record for building high-performing teams.
    Some of Kyles key achievements:
    • Generated over $70M in early stage technology in less than seven years
    • Helped launch two start-ups that both became fastest-growing companies in the US
    • Grew a company’s annual revenues from $1M - $20M in 3 years and took to acquisition
    • Implemented channel strategy that grew sales from $1.5M to over $14M in 12 months during 2009 recession
    We would love to hear your thoughts on this podcast. After such a transformational 2020, these interviews are perfectly timed in early 2021 to empower, enlighten and motivate all of those who listen.


    -------Contact our guest -
    https://kyledeanhouston.com/ (https://kyledeanhouston.com/)
    https://www.goodreads.com/book/show/54004735-patchwork-junkie (https://www.goodreads.com/book/show/54004735-patchwork-junkie)
    https://www.amazon.co.uk/Patchwork-Junkie-Prison-Surviving-Redemption/dp/0578735210 (https://www.amazon.co.uk/Patchwork-Junkie-Prison-Surviving-Redemption/dp/0578735210)
    https://www.linkedin.com/in/kyle-houston-759a954 (https://www.linkedin.com/in/kyle-houston-759a954)


    --- Contact our host -
    https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/)
    https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)

    • 47 min
    Z-isms, Health & wealth with Matt Zinman

    Z-isms, Health & wealth with Matt Zinman

    In this episode, Host Brenton Webber is joined by best-selling author, Matt Zinman. Join the two as they explore key insights to live by with the transformational economy in mind, developing and growing your interpersonal skills.
    Driven by his devotion to positively impact others, Matt’s aim is to personally enrich the lives of at least 100 million people by 2025.
    This intention coincides with the publishing of his book “Z-isms: Insights to Live By”, based on the guiding principles and pearls of wisdom each of us possesses that most often are at the heart of the advice we give others.
    -------Contact our guest -
    https://www.linkedin.com/in/mattzinman/ (https://www.linkedin.com/in/mattzinman/)
    http://mattzinman.com/ (http://mattzinman.com/)
    --- Contact our host -
    https://www.linkedin.com/in/brentonmwebber/ (https://www.linkedin.com/in/brentonmwebber/)
    https://www.halftimeorange.co.nz (https://www.halftimeorange.co.nz)

    • 55 min

Customer Reviews

5.0 out of 5
1 Rating

1 Rating

Mighty Mateo ,

Excellent Customer Experience Experience

Brenton is a fantastic host and finds brilliant guests. He has a unique view on CX and knows his stuff. Great info for companies on both sides of the planet!

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