The Heavy Duty Parts Report Jamie Irvine

What if you could boost your repair shop's efficiency and thrive no matter what the market does? Patrick McKittrick, CEO of Fullbay lifts the hood on the diesel repair shop industry. He stresses the immense benefits of automating your invoicing and data tracking, and reveals how doing so can significantly increase efficiency, and bolster your cash flow.
 
 Finally, Patrick reveals how Fullbay was able to grow from 50 employees to around 200, while also quadrupling their customers in just a couple years. Learn the genius strategies that Fullbay is using to catapult their growth, and how you can replicate them in your own business. 
Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big.

Sign up for our weekly email so you never miss out on an episode: Follow the Show

Interested in the Right to Repair crisis? Join us for a candid conversation with Ann Wilson, Senior Vice President of Government Affairs at MEMA, straight from AAPEX 2023. Ann brings us up to speed on the legislative developments and the remaining obstacles we need to overcome to ensure fair access to repair and maintenance data for the trucking industry. She paints a vivid picture of the crossroads we are at, and the potential impact of proposed legislation that can grant us the right to repair our heavy-duty vehicles. 
 
However, it’s a rough road, Ann discusses the significant pushback from vehicle manufacturers and truck dealers. She encourages everyone in the industry to lend their voice to the cause and support the Right to Repair for heavy-duty trucks. Finally, we delve into the vital role of the independent aftermarket sector in maintaining the flow of our economy and why the Right to Repair is a matter of concern for everyone.
Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big.

Sign up for our weekly email so you never miss out on an episode: Follow the Show

Ready to revolutionize your recruitment strategy? Discover how David and Daniel Ostrov, the founders of Whiterail are solving the complex challenge of technician shortages. With their two decades of industry marketing experience, they reveal the importance of having the right people in your business and showcase effective ways to recruit during challenging economic times. 
In this discussion, we learn the value of understanding your customer demographics and how to target the right people. The Ostrovs emphasize the need to be specific when identifying your ideal customer and how to pinpoint the right skill set for aspiring trucking industry professionals. They also share insights into the importance of breaking down qualifications by vocation and how to eliminate the need for resumes. 
In the digital era, technology can be a game-changer in hiring. The Ostrovs introduce Whiterail, a cutting-edge digital solution tailored to help companies combat staffing shortages, scale their brand, and recruit successfully. Finally, we delve into the challenges of finding the right people with the right skills for the right roles and stress the importance of authenticity and making connections with potential employees. 
Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big.

Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 291: Getting trucks back on the road can be a tough process at the best of times. Especially when you can’t get the right parts, the first time. Meet Joe Steward, General Manager of Betts Truck Parts and Service, in this weeks episode, he shares his view on a few topics including parts identification in all its forms.

Going back in time for a minute, we reminisce about the old days when catalogs were the source for identifying parts. We explore how the explosion of tech-driven solutions has added many layers of complexity, particularly with vehicles that have gone through several iterations. The ripple effect of identifying the wrong part can be disastrous from the supplier to the end customer. Joe shares stories from the front line, where his team has battled time to get a truck back into operation.

Finally, we finish our discussion by exploring the current landscape of parts identification in the trucking industry. Joe talks about the challenges and successes his team has faced when it comes to finding the right parts, and how advancements in technology have ironically both simplified and complicated the process. Get ready to uncover how the parts identification can make or break your business!

Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.

Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission.  
Sponsors of this Episode 
Looking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.com  

Special Offer: 
Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big.

Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 290: This week features a powerful discussion with industry expert and heavy-duty aftermarket veteran, Don Orrell. We discuss all things brakes, shedding light on the latest trends that are shaping the world of class eight heavy-duty trucks. We take a look into the rise of air disc brakes, their numerous advantages, and the impact of legislative changes on the industry. Plus, learn the differences between remanufactured parts and all-new parts, and how making smart choices when it comes to brakes can significantly reduce your total cost of operation. 


Have you ever considered how different classes of friction materials can impact your bottom line? Don and Jamie dissect the distinctions between the good, better, and best friction materials, and their implications on your TCO and CPM.  


Finally, we explore the economic impact of OPC’s medium duty line, and the advantages it brings to last-mile delivery. We reveal how Orrell’s company works alongside distributors to curate a value proposition that lowers TCO. You’ll also get to hear the story of how Don's products drastically improved one distributor's economic situation. Wrapping up, Don and Jamie discuss how “Core is a Four Letter Word” and the crucial considerations when it comes to pad and rotor wear. Tune in for this informative discussion that will help you better your fleet and boost your bottom line. 


Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.

Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. 

Sponsors of this Episode

FinditParts: Are you looking to purchase heavy-duty parts and get your commercial vehicle repaired? Get access to the largest source for heavy-duty truck and trailer parts in the United States and Canada. Buy your parts from Find It Parts. 

SAMPA: Looking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.com

Special Offer:
Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big.

Sign up for our weekly email so you never miss out on an episode: Follow the Show

Episode 289: This week, we explore how dash cam footage keeps drivers safe. Sam Watts, Safety Supervisor at Meiborg Inc., gives his thoughts on how this technology plays a role in telling what really happens on the road. The last thing you as a driver or fleet manager wants is a wrongful lawsuit on top of an accident. Sam recounts real situations his drivers had to face, and how video evidence was able to exonerate them.  
The conversation takes an interesting turn as we reveal the challenges that smaller trucking companies face with implementing safety measures, and the potential dangers of shirking them. We also explore the growing importance of safety software for fleets, highlighting the benefits of dash cams, E-logs, and other safety tools. Understandably, many drivers don’t agree, especially when it comes to driver-facing cameras. But Sam and Jamie explore some solutions to these concerns. 
To wrap things up, Sam recounts his upbringing in the trucking industry, underscoring the importance of elevating safety standards, particularly for smaller enterprises. And what you can do to promote safer working conditions in your company.
Show Notes: Visit HeavyDutyPartsReport.com for complete show notes of this episode and to subscribe to all our content.

Disclaimer: This content and description may contain affiliate links, which means that if you click on one of the product links, The Heavy-Duty Parts Report may receive a small commission. 
Sponsors of this Episode
Looking for suspension, steering, and 5th wheel parts? Buy now from SAMPA.com
Special Offer:
Visit FinditParts.com/100days Use coupon code HDPR5 for 5 additional entries to win big.

Sign up for our weekly email so you never miss out on an episode: Follow the Show