12 episodes

Welcome to The HighLevel Experience: Disruptor Diaries, your number one source for motivation, inspiration, and clarity for achieving success with HighLevel. Our podcast aims to inspire you through the stories of successful agencies, Saaspreneurs, and high-level affiliates, focusing not only on their achievements but also on their journey to get there.

Tune in every week for a fresh dose of the latest HighLevel feature updates in our weekly segment, where we geek out over the newest tools and strategies. Each episode is designed to equip fellow HighLeveler's with specific strategies, tactics, or tools that will help progress their business.

But that's not all! We also share three quick stories of businesses that have made an impact as a result of using HighLevel. Our ultimate goal? To be the #1 HighLevel Podcast with the fastest-growing listener base. Join us on this exciting journey and let's disrupt together!

The HighLevel Experience Vit Muller and Andrew Kamide

    • Business
    • 5.0 • 1 Rating

Welcome to The HighLevel Experience: Disruptor Diaries, your number one source for motivation, inspiration, and clarity for achieving success with HighLevel. Our podcast aims to inspire you through the stories of successful agencies, Saaspreneurs, and high-level affiliates, focusing not only on their achievements but also on their journey to get there.

Tune in every week for a fresh dose of the latest HighLevel feature updates in our weekly segment, where we geek out over the newest tools and strategies. Each episode is designed to equip fellow HighLeveler's with specific strategies, tactics, or tools that will help progress their business.

But that's not all! We also share three quick stories of businesses that have made an impact as a result of using HighLevel. Our ultimate goal? To be the #1 HighLevel Podcast with the fastest-growing listener base. Join us on this exciting journey and let's disrupt together!

    Beyond Expectations: Elevating Customer Experience

    Beyond Expectations: Elevating Customer Experience

    11 - Beyond Expectations: Elevating Customer Experience In this insightful episode of the HighLevel Experience Podcast, Vit and Andrew take a deep dive into the essence and transformative power of exceptional customer experience. With their rich backgrounds in software development and agency leadership, Vit and Andrew unpack the intricacies of how businesses can leverage customer experience to not only retain clients but also to amplify their brand reputation and boost conversions.
    Key Takeaways:
    The Importance of Customer Experience: Learn why customer experience should be at the heart of your business strategy and how it influences your brand perception and sales.Personal Touch and Going Above and Beyond: Discover strategies for exceeding customer expectations without overtly advertising your efforts, creating an environment of surprise and delight that fosters loyalty and word-of-mouth promotion.Creating Memorable Experiences Across Industries: Vit and Andrew share real-world examples from the hospitality industry to online software services, illustrating the universal relevance of outstanding customer service.The Role of Feedback and Referrals: Understand the critical role of feedback in refining your services and the natural progression towards earning referrals through positive customer interactions.Leveraging Technology for Enhanced Customer Support: The hosts discuss how tools like chatbots, AI, and well-structured onboarding processes can create seamless, engaging experiences for customers.The Never-Ending Journey of Customer Experience Improvement: Gain insights into the continuous process of enhancing customer service and staying responsive to client needs and preferences.
    Episode Highlights:
    Vit and Andrew's personal anecdotes and experiences provide a relatable and engaging narrative that brings the concept of customer experience to life.Practical advice for businesses of all sizes on implementing and improving customer experience strategies.An exploration of how technological advancements can assist in personalizing customer interactions and automating aspects of customer support.
    Conclusion:
    Episode 11 of the HighLevel Experience Podcast is a must-listen for business owners, marketers, and anyone interested in leveraging customer experience as a pivotal growth strategy. Vit and Andrew's discussion is not only informative but also packed with actionable tips and heartfelt advice on making every customer feel valued and understood.
    Stay tuned for more episodes where we continue to explore the elements that contribute to a high-level business experience.
    Highlights:Key points we talked about in this pilot episode!
    00:21 Diving Deep into Customer Experience02:25 The Importance of Going Above and Beyond04:05 Creating Memorable Experiences in Various Industries04:54 Personal Touch: The Key to Customer Loyalty10:16 Systemizing Customer Success for Scalability10:44 The Power of Feedback and Referrals15:03 Enhancing Customer Support with Automation and Personalization18:30 Building a Comprehensive Onboarding Experience26:01 The Never-Ending Journey of Enhancing Customer Experience28:13 Optimizing Customer Support with AI and Automation28:34 Leveraging AI for Enhanced Customer Experience29:23 Effective Use of Automation in Customer Support29:57 Exploring Tools for Customer Feedback and Support31:43 SEO and Website Optimization Strategies36:41 Navigating Compliance and Cookie Consent in Web Development40:51 New Features and Updates in HighLevel42:32...

    • 54 min
    Empowering Agencies: Ryan O'Connor's Growthable Story

    Empowering Agencies: Ryan O'Connor's Growthable Story

    10 - Revolutionizing Support: Ryan O'Connor on Empowering Agencies with Growthable In this insightful session, we dive deep into the world of digital agency SaaS support with none other than Ryan O'Connor, the visionary founder and CEO of Growthable. Discover how Ryan's innovative platform is transforming the way SaaS agencies leverage go HighLevel, empowering them to excel in the competitive digital landscape.
    Key Highlights:Introduction to Ryan O'Connor and Growthable (00:00:06): Learn about Ryan's journey to revolutionizing agency support with his unique platform that offers comprehensive solutions including unlimited support, comprehensive onboarding, live chat, guided tours, and educational content.The Genesis of Growthable (00:05:55): Ryan shares his transition from running an outbound agency to pioneering in the HighLevel support space, driven by a passion for the platform's capabilities and a desire to immerse himself in its ecosystem.Global Talent and Educational Content (00:01:11): Explore Ryan's strategy for tapping into the global talent pool, shifting geographically to harness skilled professionals across different regions, and the surprising role his educational content played in training agencies worldwide.Empowering Agencies with Tailored Support (00:20:24): Ryan discusses how Growthable tailors its support to meet the specific needs of agencies, from those just starting out to established entities managing thousands of sub-accounts.The Impact of Effective Support on Agency Growth (00:40:23): Listen to real success stories of how agencies have leveraged Growthable's support to significantly enhance their growth and efficiency.SaaS Agency Growth: Moving the Needle (00:51:22): Ryan and the hosts delve into strategies that truly move the needle for SaaS businesses, highlighting the importance of niche specialization and the power of being a subject matter expert.The Beef Segment (01:06:40): Dive into the podcast's signature segment where Ryan shares his "beef" with the lack of agency-level workflow builders in HighLevel, sparking a discussion on potential improvements.
    Please Upvote:Image as trigger linkWorkflows at the Agency level
    About Ryan O'ConnorRyan O'Connor's entrepreneurial journey is marked by his creation of growthable, a company that stands as a testament to his belief in the transformative power of GoHighLevel. Recognizing the challenges agencies face, Ryan set out to offer an unparalleled level of support and resources, tailored specifically to the needs of HighLevel users. His company provides white-label support, onboarding, live chat, guided tours, educational content, and an extensive knowledge base, serving hundreds of agencies across the globe.
    Special OfferExclusive Offer for Our Listeners: Ryan has generously provided an exclusive deal for HighLevel Experience listeners. Use the coupon code HLXP at checkout for a 20% discount on Growthable's Pro Plan. Dive into a world where agency support is not just about solving problems but empowering growth.
    Highlights:Key points we talked about in this pilot episode!
    01:11 Exploring Global Talent and the Impact of Educational Content05:55 Ryan's Journey from Agency Owner to HighLevel Support Pioneer20:24 The Evolution of Agency Support and Onboarding with Growthable31:40 The Scalability and Efficiency of Growthable's Unique...

    • 1 hr 21 min
    From HighLevel Plugin to AI Powerhouse: The Story of FormWise

    From HighLevel Plugin to AI Powerhouse: The Story of FormWise

    9 - From HighLevel Plugin to AI Powerhouse: The Story of FormWise "If you want to go fast, go by yourself. But if you want to go far, go with a team." - Shawn Greenway, [00:07:33]
    In this insightful episode of the HighLevel Experience Podcast, we welcome two groundbreaking guests, Shawn Greenway and Javi Velazquez. They dive deep into the world of marketing automation and customer engagement through their innovative platform, FormWise. This episode is a must-listen for anyone interested in the intersection of AI, entrepreneurship, and the future of digital marketing.
    Featured Guests:Shawn Greenway: Co-founder of FormWise, Shawn brings a wealth of experience in marketing automation and business strategy, driving growth and innovation.Javi Velazquez: As the co-founder and the tech genius behind FormWise, Javi's expertise in AI and software development has been instrumental in bringing their vision to life.
    Special Offer:Enjoy an exclusive 40% discount on FormWise's annual plan. This special offer is available for a limited time, so make sure to check it out at https://podcast.highlevelexperience.com/formwise.
    Highlights:Key points we talked about in this pilot episode!
    00:00 Welcome to the HighLevel Experience Podcast00:41 Introducing Shawn Greenway and Javi Velazquez00:54 Diving Deep into FormWise's Journey and Growth04:45 The Power of a Strong Team: Insights from the Founders07:44 FormWise: Revolutionizing AI Toolkits for Businesses20:55 The Importance of Community and Collaboration in SaaS32:10 The Joy of Collaborative Podcasting32:29 Embracing the Jam Session Vibe33:43 Navigating Personal Dynamics in Collaborations34:06 Introducing 'The Beef' Segment34:20 Exploring HighLevel's Rapid Development and Challenges41:31 Strategies for HighLevel Success and Future Predictions49:38 Leveraging FormWise and ChatHQ for Enhanced Functionality52:57 Final Thoughts and Offers for Listeners
    Love This Podcast?Please rate and review in your favorite app by clicking here


    You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here
    Thanks for tuning in to our pilot episode. We'll catch you in the next one!
    #HighLevelExperiencePodcast #FormWise #AIInnovation #DigitalMarketing #Entrepreneurship #TechnologyPodcast
    Subscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨
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    More info about this episode:Type: Regular episode (Explicit )Link: https://podcast.highlevelexperience.com/episode/from-highlevel-plugin-to-ai-powerhouse-the-story-of-formwise Authors: Vit...

    • 59 min
    Unveiling the Future: Quinton Newman on Revolutionizing Business with AI

    Unveiling the Future: Quinton Newman on Revolutionizing Business with AI

    8 - Unveiling the Future: Quinton Newman on Revolutionizing Business with AI Welcome to a groundbreaking episode of the HighLevel Experience Podcast, where we dive deep into the transformative power of artificial intelligence in the business world. Our guest today, Quinton Newman, the brilliant mind behind Capri AI, shares his insights on how conversational AI is reshaping customer engagement, booking appointments, and revolutionizing customer support.
    In This Episode, You’ll Learn About:
    The Genesis of Capri AI: Discover the story behind the creation of Capri AI and how Quinton Newman's vision is transforming businesses with AI-driven conversational assistants.The Power of Conversational AI: Quinton discusses the evolution of chatbots, from basic query-response systems to sophisticated AI-driven assistants that understand and anticipate customer needs.Navigating AI Integration: Learn about the challenges businesses face when integrating AI into their operations and how Quinton's DAS community is helping companies navigate these complexities.Future Trends in AI: Quinton shares his predictions for the future of AI in business, including the role of natural language processing, the impact of generative AI, and the evolving landscape of AI technologies.Personal Journey and Insights: Get a glimpse into Quinton's journey from running a dental marketing agency to becoming an AI innovator, along with the challenges and successes he's faced along the way.The Role of Big Tech in AI Development: A discussion on the contributions of companies like Google and IBM in the field of AI and how their work has paved the way for new developments in natural language processing and conversational AI.Building a Business on AI: Insights into the entrepreneurial side of AI, from developing AI solutions to navigating the competitive landscape of tech startups
    About Quinton NewmanQuinton Newman, Founder of Capri AI, is a trailblazer in digital marketing and AI innovation, dedicated to leveraging technology for enhancing business operations and customer experiences.
    Highlights:Key points we talked about in this pilot episode!
    01:25 Diving Deep into AI Conversations02:24 The Evolution of Chatbots and AI04:33 Exploring the Giants of AI Development08:59 The Future of AI: Generative Models and Beyond09:33 Personal Connections and AI Development Insights11:02 The Revolutionary Capri AI Platform12:38 Discussing AI Model Comparisons and Industry Impact29:36 Reflecting on AI Adoption and Future Prospects36:59 The Evolution of Language Models and Google's Missed Opportunity37:33 The Rise of GPT and the Shift in Google's Focus38:52 Google's Strategic Decisions and the Impact of Google Plus39:18 OpenAI's Bold Moves and Google Cloud's Development40:51 Exploring AWS's Role in AI and the Future of Computing Hardware44:21 The Potential of New Chip Technologies and Google's Position46:00 The Geek Out Segment: The Good, The Bad, and The Ugly of AI47:06 High Level's AI and the Future of Conversational AI59:21 Closing Thoughts and Future Directions
    You can find us on Apple Podcasts, Spotify, and all major platforms. And for more information about the podcast and how to get involved, visit our main website site by clicking here
    Thanks for tuning in to our pilot episode. We'll catch you in the next one!
    Love This Podcast?Please rate and review in your favorite app...

    • 1 hr 13 min
    Mastering HighLevel: Advanced Customer & Lead Engagement with Page Viewed Trigger

    Mastering HighLevel: Advanced Customer & Lead Engagement with Page Viewed Trigger

    7 - Beyond Basics: Exploring Sophisticated Uses of HighLevel for Customer and Lead engagement using the new Page Viewed Trigger Welcome to another episode of the HighLevel Experience Podcast, where we dive deep into the latest and most sophisticated uses of HighLevel to supercharge your customer and lead engagement strategies. Today, it's just Vit and Andrew here, and we're geeking out on HighLevel's game-changing updates, especially the much-anticipated Page Viewed Trigger. Let's unlock the full potential of HighLevel together in this episode.
    Key Highlights:Introduction to HighLevel's Latest Updates (00:00:08)Vit Muller and Andrew Kamide share their excitement about the newest features HighLevel has rolled out, focusing on the innovations designed to enhance user engagement and sales conversion processes.Exploring the New Website Page Funnel Page Trigger (00:00:45)A deep dive into the newly introduced website page funnel page trigger, its implications for marketers, and the sophisticated strategies you can now implement to target and retarget leads more effectively.The Power of Lead Scoring and Grading in Sales Conversion (00:02:05)Discussion on the significance of lead scoring and grading within HighLevel, and how these tools can revolutionize the way businesses approach sales conversions and lead management.Crafting Content for Every Stage of the Buyer's Journey (00:04:37)Insights into creating targeted content that caters to different stages of the buyer's journey, from awareness to decision-making, and how HighLevel supports this process to ensure maximum engagement and conversion.Leveraging HighLevel for Advanced Lead Tracking and Engagement (00:08:15)Andrew shares how HighLevel's features, especially the Page Viewed Trigger, can be utilized to track lead activities more accurately, enabling businesses to send personalized messages and offers based on specific user actions.The Future of Customer Engagement with ChatHQ (00:25:09)An overview of how the integration of ChatHQ with HighLevel can take customer engagement to the next level, offering personalized experiences and support through advanced tracking and messaging capabilities.Maximizing Sales Opportunities with HighLevel's Page Triggers (00:13:14)Detailed strategies on using HighLevel's page triggers to identify sales-ready leads, optimize your sales funnel, and ensure that your team focuses their efforts on the most promising opportunities.
    This episode unpacks the transformative updates to HighLevel, emphasizing the newly introduced Page Viewed Trigger and its potential to revolutionize customer and lead engagement strategies. Through strategic lead scoring, content tailoring, and sophisticated tracking, businesses can now offer unparalleled personalized experiences, driving conversions and fostering loyalty.
    More Highlights:Key points we talked about in this pilot episode!
    00:45 Exploring the New Website Page Funnel Page Trigger02:05 The Power of Lead Scoring and Grading in Sales Conversion04:37 Crafting Content for Every Stage of the Buyer's Journey08:15 Leveraging HighLevel for Advanced Lead Tracking and Engagement13:14 Maximizing Sales Opportunities with HighLevel's Page Triggers25:09 The Future of Customer Engagement with ChatHQ39:50 Exploring White Label Knowledge Bases and AI Integration40:31 The Power of Knowledge Bases in Streamlining Management40:45 Leveraging ChatHQ for Enhanced Knowledge Sharing41:14 Onboarding and Training: Courses vs. Knowledge Bases41:39 Innovative Training with F45 and HighLevel Memberships44:30 Gamification...

    • 1 hr 12 min
    Leveraging Trigger Links, UTMs and Deep Linking for Enhanced User Experience

    Leveraging Trigger Links, UTMs and Deep Linking for Enhanced User Experience

    6 - Leveraging Trigger Links, UTMs and Deep Linking for Enhanced User Experience In this insightful episode of the HighLevel Experience, hosts Andrew Kamide and Vit Muller dive deep into the innovative features of the HighLevel platform, highlighting the game-changing potential of deep linking, AI, and automation in enhancing user experience. The discussion centers around practical applications of 'Live Chat', 'Conditional Logic', and the strategic advantage of integrating new features like trigger links and payment links. Additionally, the episode introduces 'The Beef', a new segment designed to foster constructive feedback for continuous improvement.
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    What You'll Learn:
    How deep linking can significantly improve navigation and user engagement on the HighLevel platform.The role of AI and automation in streamlining processes and boosting efficiency.Practical tips for utilizing 'Live Chat' and 'Conditional Logic' to enhance customer interaction and retention.Insights into HighLevel features, including trigger links and the new payment links, and how they can benefit your business.The importance of recording processes and creating Standard Operating Procedures (SOPs) with the help of AI.An overview of 'The Beef' segment and how it aims to collect constructive criticism to refine the HighLevel Software.
    New Segment Announcement: The Beef
    Andrew and Vit encourage listeners to share their constructive criticisms and suggestions to help improve HighLevel, emphasizing the importance of community feedback in the platform's development. If you have a beef with a particular feature in HighLevel let us know and we'll discuss it on our next episode.
    Highlights:Key points we talked about in this pilot episode!
    00:15 Introducing the New Segment: The Beef00:23 Discussion on Magic Links and Deep Linking01:42 Importance of Customer Experience in Software Solutions03:57 The Concept of Deep Links and Magic Links05:08 The Power of Direct Access Links05:16 The Challenge of Customer Navigation06:56 The Importance of User Experience in Software07:48 The Role of Interactive Help Guides in User Experience08:28 The Role of Software in Consumer Experience08:54 The Role of Sales in Customer Retention11:34 The Impact of Direct Links on User Engagement12:40 The Power of Deep Links in Sales13:51 The Importance of Customer Journey in Software14:03 The Role of Affiliate Marketing in Business Growth16:29 The Impact of Deep Links on Customer Experience18:06 The Importance of Customer Feedback in Innovation20:57 The Power of Payment Links in Business22:43 The Role of UTM Links in Business34:46 The Importance of Hard Work in Business Success38:11 The Power of Rapid Innovation in Business42:09 Conclusion and Final Thoughts43:22 Exploring Affiliate Opportunities with HighLevel44:56 Harnessing Creativity for Business Success45:43 Marketing Angles and the Power of AI46:59 The Impact of Technology on Brain Development47:29 Capitalizing on AI Opportunities48:21 The Power of Links and UTM Parameters50:18 The Importance of Tracking Marketing Changes50:24 The Importance of Documenting Marketing Efforts52:39 Leveraging AI for Business Processes52:39 The Power of AI in Documenting...

    • 1 hr 30 min

Customer Reviews

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Fun and educational!

This podcast has a super casual feel and still gives me tons of information about life, business, and HighLevel! Highly recommend!

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