Welcome to the “Coffee With Friends – An Espresso Shot of H.R. Disruption” podcast, where I talk with business leaders, authors and HR disruptors on how to build amazing company cultures centered around purpose, people-first mindset, and love for one another. The podcast is part of the Human Rebellion platform, a grass-root community of conscious leaders and HR rebels who want to build a better workplace together. To learn more, visit www.humanrebellion.com.
Culture tips from a 'head' geek.
Today with Gint we talk about how Offerpad has been dealing with the pandemic, remote work, and how the company is looking at redefining what its workplace will look like in 2021.
Beyond engagement: focusing on the whole person experience.
The context for work has changed, and there is an obligation for companies to provide something greater, act responsibly, and give back. With heightened social uncertainty and stress, workers expect their employers to understand who they are as a whole person. This includes their personal pursuits and lives, and they expect those organizations to address important topics including social justice, environmental sustainability and community involvement.
Having productive internal communications on topics that matter.
It’s become more important than ever for organizations to communicate to their people with transparency, with clarity, with candor about the challenges both employers and employees are facing together. Employees are asking their leaders to have an open dialogue on what’s important to them, so that leaders can build a plan around moments that matter to their people (diversity, equity and inclusion, work/life integration, mental health, etc.), designing a more human-centered employee experience.
Leading with intention, making people visible.
As Tom said to me during our discussion, “my heart goes out to HR people today. The job that most of them applied for when they were hired is often not the job they are being asked to do today. For many people, ‘culture’ was not on the job description and perhaps not on their resume.... or their skill set.”
Give permission to your people to feel a certain way, and that’s OK.
After being forced to move their workforce to remote work due to COVID-19, the same leaders realized that it wasn’t not as complicated as it seemed. On the contrary, the transition in most of the companies I’ve talked to was smooth and quick. Most companies have even seen an increase in productivity, a higher employee engagement rate, AND more human connections (instead of purely transactional type of interactions such as “hey, did you do this?”) despite social distancing and stay-at-home mandates.
Designing the Employee eXperience in a post COVID-19 world.
The COVID-19 crisis has been an unprecedented disruption in our professional and personal lives all at once, affecting billions of people across the globe. The unfolding events are undoubtedly impacting the Employee eXperience, and employees must be at the center of how organizations and leaders respond on the way to recovery.
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Every leader needs to listen to this podcast. The employee experience is key for achieving more success. Companies need to spend as much time on EX ( if not more)than they spend on understanding/improving their customer experience. If you want a great customer experience, start by creating a phenomenal employee experience! Great advice. Love this podcast!!!
The eX podcast is a gift to organizations (and their employees) looking to improve the employee experience. Stephan attracts quality guests, asks thoughtful questions, and keeps the content varied.
Great stuff!! Will there be more?