119 episodes

Most membership organizations -want- to be using best practices for membership growth and member care... but best practices are often easier said than done.There are practical realities that get in the way… too little time, not enough staff, a board that doesn't "get it", or even chapter leaders that go rogue.There’s no shortage of advice out there on best practices in membership. What WE need to talk about is how to actually make those things possible in the real world… how to be absolutely sure that growth practices are going to stick… how to make those things easier, more consistent, and even done automatically in many cases.So that’s what we talk about here, not just WHAT to do to grow membership, but HOW to actually make it all possible.If that sounds of interest, stick around. I'll be here most Tuesday mornings and welcome you to join me.

The Joy of Membership Podcast Joy Duling

    • Business
    • 5.0 • 3 Ratings

Most membership organizations -want- to be using best practices for membership growth and member care... but best practices are often easier said than done.There are practical realities that get in the way… too little time, not enough staff, a board that doesn't "get it", or even chapter leaders that go rogue.There’s no shortage of advice out there on best practices in membership. What WE need to talk about is how to actually make those things possible in the real world… how to be absolutely sure that growth practices are going to stick… how to make those things easier, more consistent, and even done automatically in many cases.So that’s what we talk about here, not just WHAT to do to grow membership, but HOW to actually make it all possible.If that sounds of interest, stick around. I'll be here most Tuesday mornings and welcome you to join me.

    A Mid-Year Check-In on Your Progress

    A Mid-Year Check-In on Your Progress

    How is your year going?  Hitting all your metrics?  Have you even paused for a moment to look?

    In this episode, I share the 3 major areas that I think warrant a mid-year check-in. Take a listen and let me know your thoughts!

    Connect with Joy
    Website:
    joyofmembership.com
    journeycare.app

    • 8 min
    9 Ways to Grow Your Volunteer Program with Technology

    9 Ways to Grow Your Volunteer Program with Technology

    In this episode, we're continuing a special series during which we're exploring how to use technology to help you grow things that are NOT membership.

    In the work that I do with clients, I'm most often talking about membership growth, but in the quest for that, organizations often find themselves needing more people power. Questions begin to bubble up about who will help with outreach and follow-up.

    So listen in as I share 9 specific ways that technology can make it easier to grow your volunteer base.

    Connect with Joy
    Website:
    joyofmembership.com
    journeycare.app

    • 18 min
    8 Ways Technology Can Grow Your Donor Program

    8 Ways Technology Can Grow Your Donor Program

    If you've been listening to this podcast for any length of time at all, you know that we talk about membership growth a lot, but there are actually LOTS of other things that membership organizations want to grow, too:  donations, sponsorships, volunteers, event attendees, certification holders, non-dues revenue, and more.
    With this episode, we're kicking off a special series during which we'll explore how to use technology to help you grow things that are NOT membership.

    We're starting this week with growing your donor program - attracting, engaging, and retaining more donors.
    I'll be curious to hear what you think.

    Connect with Joy
    Website:
    joyofmembership.com
    journeycare.app

    • 17 min
    How Many New Prospects Did You Attract in Q1?

    How Many New Prospects Did You Attract in Q1?

    We're solidly into the 4th month of the year, which means there's an entire first quarter of progress in the rearview mirror. Often, the metrics that organizations look at most closely throughout the year is the number of members who have signed on or renewed. After all, these are the numbers that seem most directly connected to revenue.
    Today, we're talking about a different number. How many PROSPECTS did you gain this quarter?
    In this episode, we'll cover a few reasons why your organization should keep an eye on this metric.
    I'll be curious to hear what you think.

    Connect with Joy
    Website:
    joyofmembership.com
    journeycare.app

    • 9 min
    Does Your Membership Organization Embrace Change?

    Does Your Membership Organization Embrace Change?

    This past week, I had the opportunity to be a guest on an episode of Radio-Free 501c with host Cecilia Sepp as part of her special series focused on the 21st Century Membership.
    As I contemplated what being a "21st Century Membership" means in advance of the show, a few things came to mind.
    I'll be curious to hear what you think.

    Connect with Joy
    Website:
    joyofmembership.com
    journeycare.app

    • 8 min
    The 5 Stages of Tech Readiness

    The 5 Stages of Tech Readiness

    Last week, I spent some time consulting with a small membership organization about their tech options. They've been operating primarily on paper but are now exploring how to up-level in the coming year. Their new membership chair was a flurry of ideas and optimistic about possibilities. It was an exciting conversation.

    As I stepped away from the conversation, I had to remind myself that, despite the energy of the moment, we had to be realistic about where this organization currently sits in their journey into technology and be cautious about jumping into something that could overwhelm their small team of volunteers.

    That conversation was the inspiration for this week's episode. You see, there's a natural progression that typically needs to happen when organizations are considering new tech. If you skip over stages, you'll risk not having the necessary foundation in place to make the more advanced work successful. 

    I'll be curious to hear what you think.

    Connect with Joy
    Website:
    joyofmembership.com
    journeycare.app

    • 16 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

Atomickitten99 ,

Fantastic Content

Love the discussions and topics covered by Joy and her guests. Super helpful for associations.

jcoops21 ,

Excellent Host!

I have had the pleasure of being one of Joy’s guests. She is kind, thoughtful, and compassionate. I appreciate the ease for which she invites you into conversation and the space she creates for her listeners. The Joy of Membership episodes are the perfect length for busy membership leaders who are looking for a few quick tidbits of information in the midst of a busy day.

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