The Laundromat Resource Podcast Jordan Berry

Welcome to the Laundromat Resource Podcast! In today's episode, I take a deep dive into the transformative mindset needed to succeed in the laundromat industry. Drawing from personal experiences and lessons learned, I share a framework that can be applied to any business to guarantee customer success and create a positive experience. From making incremental improvements in convenience and speed to fostering positive feelings and communication, I showcase the key ingredients to running a successful laundromat. Join us as we explore how prioritizing customer success can lead to personal fulfillment and community transformation. It's time to roll up your sleeves, take action, and join our passionate community of laundromat owners and enthusiasts on this exciting journey. Let's dive in!

In this episode, I discuss: 

00:02:29 Join the Mastermind Induction group for business success.
00:06:22 Help customers succeed. Commit, never stop. Succeed.
00:09:38 Customer success: 5 tactics for improvement.
00:12:42 Faster laundry experience for customers in self-serve.
00:15:39 Easier, faster, better, more convenient for customers.
00:19:59 Respectful communication with clients for business success.
00:23:37 Focusing on helping others brings more success.
00:27:45 Laundromats transform communities while achieving goals.
00:31:24 Partner to transform communities with little effort.
00:33:49 Resonate, practice, help, improve, invest, pursue, ongoing

Show Notes-
https://laundromatresource.com/show129

Show Sponsors

AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource


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Welcome to another episode of the Laundromat Resource podcast, where we provide valuable insights and resources for entrepreneurs in the laundromat industry. In today's episode, we have a special guest, Beau Eckstein, who will be sharing his expertise on the ins and outs of SBA financing. If you're looking to start or grow your own business and need financial assistance, this is an episode you won't want to miss. Beau touches on various topics, including the importance of checking our website and attending live Q&A sessions for updates and events in the industry. He also dives into the benefits of SBA financing for laundromats, the role of a loan broker, and the key components of a business plan. Additionally, Beau shares his insights on utilizing the tax code, finding off-market deals, and the power of strategic investments. So, get ready to take notes and gain valuable knowledge on financing your laundromat business. Let's dive in!

In this episode, Jordan and Beau discuss: 

00:06:40 Consider business type, real estate, and credit strength.
00:15:19 Qualifying for loans can be tricky due to messy bookkeeping.
00:18:20 I quarterback deals and refer to banks for free.
00:21:43 Advocate for loan brokers, teamwork, painful process, DSCR defined.
00:29:55 Express loans are available from nonbank SBA lenders. Closing time varies, and communication is critical.
00:37:38 Tax returns are important for accurate financial assessment. Startup financing available, up to 90%.
00:38:41 Simplified business plan for laundry mat investment.
00:44:07 Refinancing debt with SBA guidelines explained briefly.
00:51:53 Tax code benefits entrepreneurs save money.
00:57:46 Learn the tax code to save money. Hire experts for greater benefits.
00:59:49 Regret selling property, the importance of mindset. Action necessary for success.
01:09:48 Real estate or laundromat? Choose wisely.
01:11:07 High utility costs; SBA helps with business.

Show Notes-
https://laundromatresource.com/show128

Show Sponsors

AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource

Resources
Send Beau a "thank you" video
Join us for our first in-person meetup
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Welcome back to another exciting episode of Laundromat Resource! In today's episode, we have a special guest joining us, Sukanth Srivastav, the founder of Turns. Sukanth shares his insights on running an effective laundry business and discusses the future of the industry. From the importance of payment card systems to the potential of multi-location ownership, Sukanth covers it all. He also reveals how the laundry industry can experience significant growth, and how laundromat owners can leverage technology to enhance their operations. Get ready to learn some valuable tips and strategies for taking your laundry business to the next level. As always, we have some exciting announcements, including a live Q&A session with Sukanth and details about upcoming meet-ups. So grab your favorite detergent, sit back, and let's dive into the world of laundry business with Sukanth Srivastav on Laundromat Resource!

In this episode, Jordan and Sukanth discuss: 
00:00:00 Founder Sukanth discusses laundry business tips
00:07:09 Successful engineer-turned-founder scales laundry business, and sells it.
00:13:16 Contrarian view: Acquire customers offline, not online.
00:22:20 Laundromats are not easy to start.
00:25:05 Efficient payment card system for laundromats.
00:29:43 Laundromats offer opportunities for cross-selling and upselling.
00:36:22 Opportunity in laundromat industry, focus on North America.
00:41:40 Lots of action on the ground. Profitable business potential.
00:48:19 Sophisticated discussion on customer retention and revenue.
00:53:14 Mom and pop stores can become successful multi-location brands. 
01:01:52 Obsessive owners ensure customer retention, online presence.
01:04:43 Platform manages all aspects of your business, including website integration and AI-driven insights.
01:13:23 Entrepreneurs need capital and predictability for success.
01:17:44 SAS benefits laundromat owners by streamlining operations.
01:22:17 Exciting future, community impact, positive industry changes.
01:27:15 Live Q&A with unique perspective on operations.


Show Notes-
https://laundromatresource.com/show127

Show Sponsors

AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource

Resources
Website: https://turnsapp.com
Linkedin: https://www.linkedin.com/in/sukanth-srivastav/
Email: sukanth@turnsapp.com
Live Q&A September 25th @ 10:00 am PST: https://youtube.com/live/8ru4t4mUjHo?feature=share
Send Sukanth a "thank you" video: https://www.bonjoro.com/te/podcast-takeaways/c5ad6e37-dd16-45b0-a68a-2c9c68c8d5cf
Join us for our first in-person meet up: https://www.laundromatresource.com/event/la10-23/




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Welcome back to another episode of Laundromat Resource! I'm your host, Jordan Berry, and today we have a very special guest joining us, David Laing. David is going to share some amazing insights and strategies for growing the corporate commercial side of your pickup and delivery laundry business.

In this episode, David will take us through his 5-step sales process, from outreach to follow-up, sharing the techniques that have helped him achieve significant growth in his own business. We'll learn about the importance of building rapport with potential customers, sending meeting summaries, and the impact of consistent follow-up.

Not only will David share his personal journey and the challenges he faced, but he'll also reveal a special opportunity at the end of the episode that could be a game-changer for those looking to grow their commercial side.

So if you're interested in expanding your corporate clientele and boosting your laundry business, this episode is a must-listen. Get ready to take notes because David is going to share his numbers, technical information, and real-world experience that will guide you towards success.

In this episode, Jordan and David discuss:

00:00:07 "Grow your pickup and delivery business fast!"
00:09:14 Laundromat goal: Build own service, raised prices on existing customers.
00:14:34 New business methods, including ads and cold calling, are raising prices and attracting new customers. The book "100,000,000 leads" aligns with these strategies.
00:22:58 Social media for accounts, cold calling success.
00:28:38 5-step process: Outreach, sales meeting, accurate estimate, summary, next steps
00:36:31 B2B sales: building rapport and follow-up.
00:43:02 Schedule, trial, deliver, follow-up: repeatable sales process.
00:50:50 "This program offers repeatable systems for business growth and accountability with a mastermind element."
00:58:19 No commitment, for those not interested. Aim: growing business, changing lives.
01:02:49 Consistency evolves into system for business growth.

Show Notes-
https://laundromatresource.com/show126

Show Sponsors

AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource

Resources
Laundromat Owners Facebook Group: https://www.facebook.com/groups/laundromatowners
laundromatresource.com/accelerator 
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Welcome to a brand new episode of the Laundromat Resource Podcast! In today's episode, we have a special guest, Emil Schaffroth, who has an incredible story to share. Formerly a pilot, Emil made a life-changing decision to leave his job and invest his time and energy into fixing and repairing things at a location he owned. With 40 hours a week dedicated to this venture, Emil has learned valuable lessons about hiring, management, and improving the customer experience. From trusting employees to investing in customer service, Emil's strategies have turned his struggling "zombie mat" into a profitable business. Join us as he unveils his journey and shares tips on how to transform a struggling laundromat into a successful one. Plus, don't miss our "fast lane tip" where we reveal the amazing benefits of joining the Laundromat Resource Pro community. So sit back, grab a cup of coffee, and get ready to learn from Emil's inspiring story on this episode of the Laundromat Resource Podcast!

In this episode, Jordan and Emil discuss:

[00:00:00] Emil Schaffroth turns zombie mat into gold.
[00:09:38] Broker advises on purchase agreement and due diligence.
[00:12:56] Observing, researching, and analyzing to ensure success.
[00:21:19] Improving laundromat, fixing machines, upgrading floors.
[00:25:47] Minimal volume change, great customer service success. Increased sales after implementing improvements.
[00:31:53] Met industry people, got ideas, found expert.
[00:36:27] Trust your gut; learn and adapt.
[00:41:38] Typical week: repairs, managing staff, empowering decisions.
[00:48:23] Made signs about over-soaping, got criticized.
[00:53:38] I need more space and optimization for the store.
[00:57:43] Raised prices due to upgrades and equipment. Gas bill doubled, profit wiped out. Changed dryer times, got backlash. Jumped washer prices 25%, regained revenue. Gas prices came down, made adjustments.
[01:10:13] Trust, respect, bonuses, and effective surveillance maintain integrity.
[01:14:39] Upgrades important, customer service key, be handy.
[01:18:16] Social media boosts laundromat industry; valuable resources.
[01:23:18] Improve customer experience for personal benefits.

Show Notes-
https://laundromatresource.com/show125

Show Sponsors

AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource

Resources
Instagram @emilschaffroth
Facebook Emil Schaffroth
Email emil.schaffroth@gmail.com
LinkedIn Emil Schaffroth
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Welcome back to another episode of the Laundromat Resource podcast! In today's episode, our host Jordan Berry is joined by special guest Michael Jones, who has a fascinating story to share. Michael, a former laundromat owner, started his journey from humble beginnings, even living in his own laundromat due to a lack of housing. But through determination and digital marketing skills, he turned his business around, now boasting a profit margin of 25 to 30% each month and a team of seven employees.

In this episode, Michael and Jordan dive deep into the world of digital marketing for laundromat owners. They discuss the importance of dominating the first page of Google, utilizing various web properties, and running effective marketing campaigns on platforms like Google Business, Facebook, and Instagram. Michael also shares valuable tips on creating engaging content, using AI tools to save time and generate ideas, and the power of visuals in attracting customers.

Whether you're a seasoned laundromat owner looking for fresh marketing strategies or someone considering venturing into the industry, this episode is packed with insights and actionable advice. So grab your headphones and get ready to learn from Michael Jones as he shares his journey and expertise in driving business success through digital marketing. Let's jump right into the Laundromat Resource podcast: Michael Jones Audio!

In this episode, Michael and Jordan discuss:

00:03:24 From laundromat owner to success with help.
00:09:40 Increase in orders, drop off preferred. A busy, cramped office indicates successful business.
00:13:08 Laundromat marketing: Save time writing with AI.
00:21:12 Create content to attract eyeballs and boost Google ranking.
00:25:12 Keywords critical for search engine optimization
00:30:37 Optimize the article with relevant, helpful, and promotional content.
00:35:56 Copy, paste, bulk, schedule, add pictures, optimize.
00:43:22 Expanding online presence through diverse platforms efficiently.
00:47:00 Keyword prompts generate targeted content for websites.
00:53:49 Free, easy-to-use tool accelerates content creation.
01:00:10 AI tools provide the ability to create custom images for social media, websites, and printed materials, eliminating the need for expensive photographers. This helps businesses convey their desired image and feelings to potential customers.
01:03:33 Social media posts should include a website link. Have buttons for directions, pickup, and drop-off. Analyze button clicks to track traffic sources.
01:11:11 Guide to using digital marketing for sales.
01:17:59 Get the guide, use the tools, join Q&A.

Show Notes-
https://laundromatresource.com/show124

Show Sponsors

AtmosphereTV- 50+ channels of positive, fun TV programming, allowing you to cut your cable bill and create a great atmosphere in your laundromat! Get the registration fee waived by using this link!
https://atmosphere.tv/partner/laundromat-resource

Resources
daytonalaundromat@gmail.com
Daytonalaundromat.com
facebook.com/daytonalaundromat
instagram.com/daytonalaundromat

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