The Leadership and Learning Podcast is a professional development resource for the building materials industry.
The target audience is for all levels of leaders in any industry. However, it is definitely the podcast for you if you’re an emerging leader or involved in managing / leading anyone in the building material industry. You will benefit from this podcast if you’re in manufacturing, distribution, sales, accounting, human resources, customer service or technical support or active. Industry associations, college and high school students will also benefit from the lessons shared in this podcast.
We will bring you an abundance of valuable leadership content. We’ll do this by bringing you recorded conversations on leadership lessons and insights from various building material industry leaders, industry legends and subject matter experts.
On occasion, the host, Randy Goruk will share his leadership experiences and expertise by offering you relevant and actionable leadership tips to elevate your individual and team’s performance.
The Leadership and Learning Podcast is all about helping you become a more effective leader by learning from others in the building material industry.
The Customer Communication Formula with Charlotte Purvis
In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with accomplished customer service consultant, coach, trainer, speaker and customer service enthusiast, Charlotte Purvis. They discuss customer service and her new book ‘The Customer Communication Formula – How to communicate with your customers and boost your customer service brand.’
Causes of a Disengaged Workforce and Drivers of an Engaged Workforce
In this first segment of the podcast, host Randy Goruk shares an introduction to his Live Online Live Coaching Skills Training Course.
The second part of this podcast shares an audio segment of the course highlighting the causes of a disengaged workforce and the drivers of an engaged workforce. This is foundational information every leader should clearly understand.
5 Secrets for Creating Breakthrough Products, Service and Solutions with Chip Bell
In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with guest Chip Bell about his new book - Inside your Customers Imagination: 5 Secrets for Creating Breakthrough Products, Service and Solutions.
They explore the secrets and provide many examples of co-creation and leadership best practices to ensure a unique and differentiated Customer Experience.
Leadership Credibility Killers
Leadership credibility killers are serious business. They are things you do or say as a leader that negatively impact your leadership credibility.
They are also those things that you don’t do or don’t say that you should do or say, but because if you don’t it could negatively impact your leadership credibility.
Randy Goruk shares 10 – Leadership credibility killers to serve as a reminder to always be on the lookout for actions, words, behaviors that could undermine your credibility.
Making a Difference with Dr. Mittie Cannon
In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with guest Dr. Mittie Cannon about her passion for the construction industry and how she is making a difference in the lives of women and the construction industry.
Strategic Storytelling in Business
In this episode of The Leadership and Learning Podcast, host Randy Goruk, has a conversation with guest Doug Stevenson about Strategic Story Telling in Business.
Doug’ Strategic Storytelling Methodology is the science of the art of storytelling for business presentations. His methodology is designed to improve your ability to influence, persuade and sell.
Customer ReviewsSee All
Lots to Learn
Listening to the different episodes of this podcast proves to me I have lots to learn about leadership. It’s a great resource.
Excellent and positive content
Really great podcast for company leaders