The Limitless Leadership Podcast

Josh Parnell
  • 5.0 (52)
  • MANAGEMENT
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The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

  1. Ep 146: Why You MUST Embrace Change as a Leader | Charlie Burke and Luke Murray

    18H AGO

    Ep 146: Why You MUST Embrace Change as a Leader | Charlie Burke and Luke Murray

    In this episode, Charlie Burke and Luke Murray, training managers with Worldpac, share their journeys from humble beginnings to impactful leadership roles. Charlie Burke reflects on the value of industry-specific training, emphasizing how targeted education can transform struggling businesses into award-winning operations. Luke Murray highlights the importance of business management skills for shop owners, noting the powerful shift required when moving from technician to leader. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Timestamps: 00:00 – Meet Charlie Burke & Luke Murray 01:33 – Charlie Burke’s Story: From Aviation Setback to Training Leader 04:06 – Luke Murray’s Early Lessons in Entrepreneurship & Mentorship 09:10 – “I Can’t Afford Training”: Breaking the Mindset That Holds Shops Back 12:11 – Technicians vs. Coaches: The Mindset Shift Owners Need 14:05 – What STX Really Offers: World-Class Training & Connection 18:29 – Practice, Not Just Play: Turning Knowledge Into Shop-Wide Wins 24:51 – What Leadership Means (and Looks Like) Today 32:38 – The Best Advice Charlie Burke & Luke Murray Ever Received   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    40 min
  2. Ep 145: Lead By Letting Go? | Connor Tracy

    6D AGO

    Ep 145: Lead By Letting Go? | Connor Tracy

    In this episode, Josh Parnell welcomes Connor Tracy, Product Evangelist and Director of Partner Development at Kukui. Connor shares his journey from working in auto repair shops to leading teams and embracing servant leadership. He emphasizes the importance of empowering team members, developing active listening skills, and aligning leadership strategies with individual definitions of success. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Timestamps: 00:00 From bar hours to Kukui role 05:50 Balancing work and family life 07:19 House fire incident on the way 10:51 Recognizing burnout signals 14:18 Empowering leadership and ownership 17:13 Defining personal success metrics 22:30 Managing a challenging business atmosphere 25:57 Connor's best advice 28:02 The importance of listening 30:54 Kukui's auto repair marketing expertise   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    36 min
  3. Ep 144: How to Lead the Younger Generation with Eddie Campbell

    APR 14

    Ep 144: How to Lead the Younger Generation with Eddie Campbell

    In this episode, Josh welcomes Eddie Campbell, also known as "Eddie in Service," general manager and industry influencer. Eddie shares his leadership philosophy, emphasizing the importance of leading by example through actions like working alongside his team and empowering employees to serve customers. He also highlights the challenges and opportunities of connecting with younger generations in the workplace, adapting leadership and communication styles to meet their needs. Learn more about Promotive or start your next search at https://www.gopromotive.com.  Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.  Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.  Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.  Timestamps: 00:00 – Meet Eddie Campbell 01:10 – Demystifying Auto Service for Customers 02:29 – Eddie’s Roots: Growing up in Independent Shops 03:34 – Lessons from a Life in Every Role, from Lube Tech to GM 06:01 – Situational Leadership: Adapting Across Generations 07:02 – What Leadership Means to Eddie 09:05 – Why “We Work Together” Is More Than a Motto 10:33 – The Power of Leading from the Trenches 12:13 – Empowering Teams: Giving Authority and Building Trust 17:10 – Why the Little Things Matter: Creating Customers for Life 18:07 – Eddie’s Best Advice & Inspiration from Star Trek   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    24 min
  4. Ep 143: Proving Yourself vs. Improving Yourself with Levi OBryan

    APR 8

    Ep 143: Proving Yourself vs. Improving Yourself with Levi OBryan

    In this episode, host Josh is joined by Levi O'Brien, founder and CEO of Vintage Plumbing Services. Levi O'Brien shares how upgrading communication doubled his company’s business, explains his unique 50/50 partnership model that creates entrepreneurs within his organization, and discusses the life-changing impact of focusing on serving others above profit. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps: 00:00 – Introduction: Meet Levi O’Brien 01:51 – The Reluctant Plumber: Childhood Lessons & Family Business 03:40 – Upgrading Communication: How Tech Doubled Revenue 06:00 – Creating Jobs, Not Just Income: Shifting the Focus 07:35 – Partnerships, Not Employees: The 50/50 Model 10:24 – Navigating Tough Calls and Servant Leadership 13:10 – Proving Yourself vs. Improving Yourself 14:00 – Loss, Faith, and True Transformation 17:27 – Building Lasting Relationships and Unshakeable Trust 20:33 – What Leadership Means Now: Service & Sacrifice 25:18 – Content but Not Comfortable: Growth Never Ends   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    37 min
  5. Ep 142: How People-First Leadership Drives Shop Performance with Chris Cloutier

    APR 2

    Ep 142: How People-First Leadership Drives Shop Performance with Chris Cloutier

    In this episode, Josh Parnell is joined by Chris Cloutier, founder and CEO of AutoFlow, at the 2025 APPEX Show in Las Vegas. Chris shares how transparent communication is essential in the auto repair industry, highlighting AutoFlow’s role in building trust with customers. He discusses his three core values—caring enough to make a difference, demonstrating grit, and viewing feedback as a gift—that guide his leadership approach. Chris also offers practical advice for entrepreneurs and shop owners, emphasizing the importance of stepping away from the table to make thoughtful decisions. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps: 00:00 "Auto Repair Transparency Innovator" 03:59 "Proactive Auto Repair Communication" 07:03 AI Enhancing Consumer Transparency 10:18 "Care Enough to Change" 14:47 "Feedback Is a Gift" 19:15 "Leadership and Team Expansion" 21:28 "Prioritize People Over Profits" 24:48 "Addressing Workplace Tension Decisions" 28:34 "Setting Boundaries Changes Life" 32:30 "Streamlined Customer Journey Solutions"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    41 min
  6. Ep 141: Why You Should Give a $#!+” with Frank Ziede

    MAR 31

    Ep 141: Why You Should Give a $#!+” with Frank Ziede

    In this episode, Josh Parnell is joined by Frank Ziede, professional facilitator and author. Frank shares insights from his 25 years of experience training leaders and teams, emphasizing the importance of mindset and emotional intelligence in effective facilitation. Together, they discuss how genuine connection and servant leadership drive engagement and performance within organizations. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Mindset and Soft Skills Training 04:13 "Engaged Learning Is Best" 06:43 "Leadership, Learning, and Perspective" 10:52 "Distracted Student with Business Crisis" 15:16 Leadership Through Courage and Care 17:36 Unlocking Potential Through Leadership 21:06 "Servant Leadership Explained Simply" 22:57 "Selflessness Yields Greater Rewards" 28:03 "Real-Life Motivation Examples" 29:38 "Connection Drives Engagement, Performance" 32:33 "Focus on What Truly Matters"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    39 min
  7. Ep 140: Why Daily Feedback is Valuable with David Boyd

    MAR 25

    Ep 140: Why Daily Feedback is Valuable with David Boyd

    In this episode, Josh Parnell sits down with David Boyd, founder and CEO of Call Inbound, at the 2025 AAPEX Show in Las Vegas. David shares how Call Inbound differentiates itself in the VoIP landscape by building a team sourced directly from the independent automotive repair industry, ensuring deep understanding of shop operations and challenges. The conversation highlights the power of actionable, daily data delivered through AI-powered call analysis, helping shop owners improve appointment conversion rates and drive consistent team development. Finally, David emphasizes the importance of servant leadership, discussing how mentorship, vulnerability, and ongoing personal growth are critical to successful leadership both inside and outside the workplace. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Timestamps: 00:00 "Missed Calls Cost Businesses" 03:52 "Guest Engagement to Build Trust" 09:53 Differentiating Your Services Effectively 12:36 Industry Expertise Drives Client Success 14:56 Advisor Training Drives Shop Success 17:16 Coaching for Better Customer Calls 20:46 Servant Leadership Through Actions 26:38 "The Power of Coaching" 27:32 "Face It Till You Grow" 30:44 "Aspiring vs True Core Values"   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    36 min
  8. Ep 139: Hard Times are Meant to Grow You with Josiah Martin

    MAR 19

    Ep 139: Hard Times are Meant to Grow You with Josiah Martin

    In this episode, Josh Parnell is joined by Josiah Martin, shop owner of Limitless Auto Center, to explore the realities and rewards of leadership in business ownership. Josiah shares his journey from technician to entrepreneur, emphasizing the importance of investing in leadership skills and the critical role of recognizing and supporting team members. He also opens up about navigating personal and professional challenges, including leading his business through his son's medical crisis, and highlights the significance of building strong partnerships and preparing teams to step up when needed. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Timestamps: 00:00 – Introduction: Meet Josiah Martin and Limitless Auto Center 02:02 – Starting Out: Early Days in the Automotive Industry 03:22 – Naming the Business: Why “Limitless”? 05:24 – Stepping Into Leadership: Realizing It’s More Than Fixing Cars 07:36 – Facing Challenges: The Reality of Business Ownership 08:40 – The Power of Recognition in Leadership 18:08 – Leading Through Family Crisis: Building a Team That Thrives   I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results. For more information, please visit https://www.limitlessleadership.co.

    28 min
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5
out of 5
52 Ratings

About

The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders. The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results. People + Process = Profit.

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