The Logistics of Logistics is a podcast hosted by industry expert Joe Lynch. Joe interviews founders, executives, and innovators who are shaping the future of logistics and supply chain. Topics include transportation, logistics, warehousing, technology, supply chain, and ecommerce. The Logistics of Logistics audience expects an inside perspective of what’s next in logistics and supply chain delivered via podcasts, videos, and articles.
Small package, Small parcel, Air Cargo, Ocean Shipping, Ocean freight, Bulk carriers, Cargo ships, Container ships, Tankers (ocean tankers), Refrigerated ships (reefers), Roll-on/roll-off ships, Multi-purpose ship, General cargo ship, Break bulk cargo, General cargo, Less Than Truckload, LTL, Tractor,
Trailers, Tractor-trailers, 48-foot trailer, 53-foot trailer, Truck lift-gate, Truck terminals, Truckload (TL),
Full Truckload (FTL), Freight, Palleted freight, Pallets, Fleet acquisition, Equipment, Drivers, Truck Drivers, Driver leasing, Driver training, Driver safety, Hours of Service (HOS), Electronic Logging Device (ELD), Driver outsourcing, Dedicated Contract Carriage (DCC) Carrier contract, Spot rates, Contract rates, Pickup and delivery, Carrier Instructions, Freight characteristics, Dock management, Intermodal, Containerization, Containers, Final mile, Last mile, Rail transportation
Warehouse storage, manufacturers, importers, exporters, wholesalers, transport businesses, customs, Pick and Pack, Sub-assembly, Site Location, Distribution Center Management, Inbound shipping, Outbound shipping, Receiving, Putaway, Put-away, Order processing, Replenishment, Pulling, Restocking, Picking, Validation, Sorting, Distribution Center Management System (DCMS), Vendor Managed Inventory (VMI), Supply, Demand, Inventory, Inventory Management, Cross-docking, Cross-dock, Ecommerce fulfillment, Fulfillment, Packaging
3rd party logistics, 3PL, 4th party logistics, 4PL, Just-in-Time (JIT), Payment auditing, Freight auditing, Payment Processing, Freight brokerage, Freight broker, Digital freight brokerage, Digital freight broker, Transparency, Visibility
Direct to Home, Direct to Store, Sustainability, Green Logistics, Reverse Logistics, Product Lifecycle Management, Supply Chain Security Analysis, Contingency planning, Crisis Planning, Global Expansion, Foreign Trade Zone (FTZ), Logistics Consulting, Transportation Consulting, Import / Export, Customs, Labor Management, Marketing Services, Customer Service
Supply chain technology, Freighttech, Freight tech, Freight technology, EDI, Enterprise Resource Planning (ERP), Predictive Analytics, Technology Services, Web Services, Global Trade Management (GTM), Transportation Management System (TMS), Warehouse Management System (WMS), Supplier Management, Customer Management, Cloud Based Solutions, Wireless
The FarEye Story With Kushal Nahata
The FarEye Story With Kushal Nahata Kushal Nahata and Joe Lynch discuss the FarEye story. Kushal is the CEO and CoFounder of FarEye, a company that enables enterprises to deliver at reduced cost with a superior customer experience.
About Kushal Nahata As the CEO, Kushal is responsible for driving the vision, strategy, and growth at FarEye. A dynamic leader, Kushal drives the culture of ‘customer-first’ at FarEye which enables the team to deliver value to FarEye’s 150+ clients globally. He is an effervescent thinker who is passionate about enabling the digital transformation in the logistics industry and making it customer-centric. He is constantly working towards empowering companies to champion operational efficiency and customer experience. Under his leadership, FarEye has achieved an impressive growth rate with rapid geographical expansion. Kushal enjoys training budding entrepreneurs and guiding them through their journey. He has been mentioned in the coveted 40under40 list by Business World and The Top 25 Software CEOs of Asia for 2020 by The Software Report.
About FarEye FarEye’s Intelligent Delivery Management Platform is making the delivery experience better for everyone. FarEye enables enterprises to deliver at reduced cost with a superior customer experience. The low-code approach provides an environment to develop applications with a quick turn-around time and minimal code to shorten the “concept to ship” cycle. The platform leverages millions of data points to predict the shipment journey and improve the delivery experience. FarEye helps companies orchestrate, track and optimize their logistics operations. The company’s flagship logistics management software supports the entire supply chain — from first-mile seller pickups to last-mile delivery — to provide end-to-end logistics visibility, reduce operational costs and improve customer experience.
Key Takeaways: The FarEye Story Kushal Nahata is the Co-founder and CEO of FarEye, a delivery management platform that leverages technology to provide low-cost, efficient, and sustainable shipping to ecommerce companies. In the podcast interview, Kushal describes how he and his partners founded FarEye in 2013 and expanded the company to over 50 countries worldwide. Kushal and his partners founded FarEye in India, but soon found their customers were asking them to support them in other countries. Today, FarEye operates out of 6 offices located in New Delhi, Singapore, London, Manchester, Dubai, and Chicago. FarEye’s delivery management platform includes the following solutions
Intelligent Delivery Orchestration
Real-time last mile visibility Last mile operational control with shipment status check-in calls Day-to-day operational clarity for drivers and increased operational efficiency (number of deliveries, fuel etc.) Intelligent Delivery Visibility
Multimodal visibility across air, ocean, rail, road, parcel and intermodal logistics Parcel visibility using order ID, purchase order or SKU number Yard visibility and control tower visibility Carrier and route performance visibility Sustainability dashboard for carbon emission control and visibility Dynamic appointment scheduling Data analytics, exceptions and alerts Intelligent Customer Experience
Flexible and self-service slot booking for deliveries & returns Instant order-level track and trace capabilities Special delivery instructions(pickups, drop offs, messaging) Secure & seamless communication with drivers Digital proof of delivery and customer feedback Wallet integrations Personalized product recommendations Safe & compliant deliveries Learn More About The FarEye Story Kushal's LinkedIn
Gartner Supply Chain Conference
@FarEye on Twitter
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Disruption In Container Logistics With John Murnane
The North American inbound supply chain was well-run and extremely cheap before the pandemic brought disruption to the logistics and transportation space. Since the pandemic, the shipping industry had to adapt and is still adapting to this uncertainty. Prices are going up, congestion is at an all-time high, and we won't recover from these challenges overnight. Join Joe Lynch as he talks to John Murnane about the disruption in container logistics. John is a senior partner at McKinsey & Company. At McKinsey, he is the leader of the logistics sector. So he covers everything from air & ocean carriers to warehousing & fulfillment. Listen and learn more about the shipping industry, shipper & carrier relationships, sustainability, end-to-end shipping, and much more. Find out about the disruption in container logistics and how it can be solved.
The section below is transcribed. Transcription has limitations so there may be grammar and typo issues.
Disruption In Container Logistics With John Murnane Thank you so much for joining us. Our topic is disruption and container logistics with my friend, John Murnane. How is it going, John.
I am doing great. Thanks for having me. How are you?
Excellent. I am glad we are talking about this topic. Please introduce yourself, your company, and where you are?
I am a Senior Partner at McKinsey. I am based in Atlanta. I lead McKinsey’s Logistics Sector globally with a colleague named Martin Joerss, who is based in Hamburg.
Tell us what you guys do over in that McKinsey’s Logistics Practice.
We call it a sector, but we serve the logistics industry. For us, that is all the different, interesting, fascinating parts of logistics throughout the global supply chain, ocean and air carriers, forwarders, folks doing container leasing, and Marine services. We do a lot of work in ground handling and transport, terminal operators, and rail trucks, both asset-based and brokerage.
We also do a lot of work in the warehouse and fulfillment. I serve companies that operate fulfillment, real estate, and industrial developer. We also do Last Mile post and parcel returns, plus all the folks that are in and around that space doing data, transparency, tech, robotics, and all the fascinating, fun companies that are trying to knit it all together.
Do you work more with shippers or the actual logistics providers?
We work with both. In the group I lead, the logistics sector, we serve companies that make a living in moving stuff around. I have got a number of colleagues in a practice that is adjacent to ours that are in manufacturing and supply chain. Those consultants and partners serve the big retailers and manufacturers who pay to have the goods moved.
I do not know what you guys did at McKinsey but it was not so long ago that there was no logistics practice. It was logistics and supply chain or supply chain and logistics or manufacturing supply chain and logistics. It was always the tail end of something else. We have arrived because we have a McKinsey partner who is responsible for watching over us.
We have got 100 McKinsey partners that I do not know if we are responsible for it.
[caption id="attachment_7990" align="aligncenter" width="600"] Container Logistics Disruption: The pandemic hit the shipping industry in many ways. People started buying a lot more, which meant more containers being moved while the staff was low. There was just a lot of congestion.[/caption]
The business needs some babysitters. Tell us a little bit about you. Where did you grow up? Where did you go to school? Give us some career highlights before you joined McKinsey.
I grew up in California, pretty close to the ports of LA and Long Beach, but did not get into logistics. At a young age, I was a Mechanical Engineer at Duke. I worked in entertainment for many years at Disney and the NBA in finance and design roles, which was a lot of fun.
It is not as entertaining as logistics.
When I got into logistics, it was
The Smart Warehouse With Dan Gilmore
Want to know how you can deploy a smart warehouse for your business? Today’s guest is Dan Gilmore of Softeon, a company that provides a full suite of flexible and robust end-to-end supply chain software solutions to deliver success. He joins Joe Lynch to talk about the idea and technology behind their system. They discuss some of the big trends impacting warehouses, e-commerce, and retail. From labor shortages to automation, Dan enlightens on the benefits of WMS and WES for any business. Tune in to better understand the perks of this new smart technology for optimizing your business!
The section below is transcribed. Transcription has limitations so there may be grammar and typo issues.
The Smart Warehouse With Dan Gilmore Today's topic is the smart warehouse, with my friend, Dan Gilmore. How's it going, Dan?
Great Joe. Very happy to be here today.
Yes, I'm glad I'm finally getting to interview you. Dan, please introduce yourself, and your company, and where you're calling from today.
Yes, again, Dan Gilmore. I'm chief marketing officer of a supply chain software company called Softeon. We'll get into that maybe a little bit more in just a second here, but company's headquartered in Reston, Virginia, just outside Dulles Airport. I happen to be in the Dayton, Cincinnati, Ohio area. Buckeye through and through, so go Bucks.
Why, I got to say go Blue now. Man, you dragged me down. Anyway, Dan, what does Softeon do?
Sure. Well, again, it's a supply chain software company, primarily supply chain execution. The company was founded in 1999, first customer all the way back then was L'Oréal, and just proceeded to build out a suite of solutions, very broad and deep capabilities. That includes warehouse management systems, as I said, that all the stuff that kind of goes around warehouse management systems. People package those differently, but things like labor and resource management, slotting optimization, yard management, and those kind of tools. And then a newer thing, which we'll get into today because it's so critical to what's happening in terms of the smart warehouse, is something called warehouse execution systems, which have been around for a while, but really gained prominence the last couple, three years, as a way to optimize and orchestrate order fulfillment level at a capability that's just beyond even very good tier one WMSs like Softeon has.
And then the category of stuff called distributed order management, which has to do with the optimal sourcing of product based on customer commitments as well as network capacities and constraints, and how do I get the lowest cost alternative that meets the customer needs, very prominently in omnichannel commerce. It's almost essential in retail, but we have a lot of B2B type successes in distributed order management as well. So there's some other things, but that gives you a pretty good flavor of what we do.
You guys started well before eCommerce was a thing, so you still support stores and that kind of warehousing?
Sure, so I mean, in addition to traditional WMS type capabilities, and for retailers, that would largely was store replenishment, now moving in obviously to eCommerce fulfillment, but many retailers are also looking to have a lot of activity at the store level, whether that's buy online, pickup in store, curbside pickup, or store fulfillment, so we've got some solutions there, both in terms of the distributed order management that I just referenced a second ago, is the tool that's going to say, "Hey, the best place to fulfill this order from based on the time commitments as well as inventory availabilities, labor availability, et cetera, is store three, four, five, six, seven," and then have the ability... So first you identify where is the right location, and that could be obviously a DC or a third-party facility or something like that, but the first word is the best place to source it from, and then if it's a store, we have a store module that
REPOST: Supply Chains in VUCA Environments with Jim Tompkins
Supply Chains in VUCA Environments with Jim Tompkins Jim Tompkins and Joe Lynch talk about Supply Chains in VUCA Environments. Jim is the Founder and Chairman of Tompkins Ventures, a partner firm that helps executive teams address five main problems: entrepreneurial growth, industrial development, leadership, logistics partnerships and technology.
About James A. Tompkins, Ph.D. Dr. James A. Tompkins is the Founder and Chairman of Tompkins Ventures. Jim Tompkins is an international authority on designing and implementing end-to-end supply chains. He is a serial entrepreneur who has started several businesses; worked with private equity; designed many industrial facilities and automated materials handling systems; implemented many supply chain information technology solutions and worked to enhance the performance of many 3PLs and 3PL clients. Earlier in his career, Jim founded Tompkins International. During his tenure as at Tompkins International the company evolved from a supply chain consulting firm into an end-to-end supply chain consulting and solutions company, with business units focusing on supply chain consulting, material handling integration, and robotics. His 40-plus years as CEO of Tompkins International and his focus on helping companies achieve profitable growth give him an insider’s view into what makes great companies even better. Jim received his Bachelor of Science in Industrial Engineering in 1969, his Master of Science in Industrial Engineering in 1970 and his Ph.D. in 1972, all from Purdue University.
About Tompkins Ventures A partner firm that helps executive teams address five main problems: entrepreneurial growth, industrial development, leadership, logistics partnerships and technology. Founded by business strategy and supply chain expert Dr. James A. Tompkins in 2020, Tompkins Ventures has more than 60 partners who have all held executive positions. Each of the selected partners have a passion for helping organizations turn one or more of the above big problems into a competitive advantage for their company. Tompkins Ventures is headquartered in Raleigh, NC with partners spanning Africa, Asia, Australia, Brazil, Canada, Central America, China, Germany, Indonesia, Israel, Panama, Mexico, United Arab Emirates, United Kingdom, United States.
Key Takeaways: Supply Chains in VUCA Environments VUCA Environments VUCA stands for Volatility, Uncertainty, Complexity and Ambiguity. How to handle VUCA environments and unprecedented times. Covid-19 is VUCA, a “black swan” event. What happens to Supply Chains in a VUCA Environment? VUCA can also be hurricanes, wildfires, social evil, political issues, and others. It’s not just one event; it’s a combination of many. 2021: Uncertainty about uncertainty. Supply chain: the art and science of synchronizing supply and demand. COVID and the associated VUCA forced us to completely redesign what we do and how we do it. The supply chain strives for control and predictability, the opposite of VUCA. Finding solutions that can adapt to VUCA environments. How to be more resilient? Understand what visibility and awareness entail. Creating a many-to-many network. Embrace a digital supply network. Visibility needs to lead to actionability. Connect the process through artificial intelligence that can address the problem. Deploy machine learning to create rules and guidelines. Create agility with AI to work through VUCA environments. Supply chains instead of supply chain Be aware that every product has it’s own unique supply chain. Reshore and nearshore supply chains and manufacturing to increase resiliency – the anti-brittle supply chain. Focus on optionality as optimality is obsolete with VUCA. Learn More About Supply Chains in VUCA Environments Jim's LinkedIn
Tompkins Ventures LinkedIn
The Mandate of Supply Chain Resilience
2020 – It was one heck of a decade
The Logistics of Logistics Podcast If you enjoy the podcast
REPOST: What Will Tomorrow's Freight Broker Do with Ben Buchanan
What Will Tomorrow's Freight Broker Do with Ben Buchanan Ben Buchanan and Joe Lynch talk about what tomorrow's freight broker will do. Ben is VP of Account Management at Loadsmart, which is transforming the future of freight, they leverage artificial intelligence, machine learning and strategic partnerships to automate how freight is priced, booked and shipped.
About Ben Buchanan Ben Buchanan is VP of Account Management at Loadsmart, leading a team of account managers and sales representatives focused on growing relationships with enterprise and small/medium enterprise shippers by providing additional value to address their unique challenges. Ben has a decade of experience in freight brokerage across various leadership roles, building best-in-class teams for high growth and scalability while delivering for the customer. He earned his logistics stripes at GlobalTranz, learning the business and riding the fast growth wave to impactful leadership positions, and under Buchanan’s leadership at Loadsmart the account sales team has grown in headcount by 860% and in revenue by 578% (1H YoY 2020 - 2021). Ben holds a BA in Political Science from Arizona State University and currently sits on the Board of Directors for the American Charter School Foundation. Prior to GlobalTranz he worked as an educator and high school basketball coach.
About Loadsmart Transforming the future of freight, Loadsmart leverages artificial intelligence, machine learning and strategic partnerships to automate how freight is priced, booked and shipped. Pairing advanced technologies with deep-seated industry expertise, Loadsmart fuels growth, simplifies operational complexity and bolsters efficiency for carriers and shippers alike.
Key Takeaways: What Will Tomorrow's Freight Broker Do Ben Buchanan is the Vice President of Account Management at Loadsmart, a digital freight brokerage that leverages cutting-edge technology and strategic partnerships to help shippers and carriers move more with less. The freight brokerage space is rapidly transforming as digital freight brokerage companies like Loadsmart deploy technology to automate processes, reduce cost per load, and deliver a superior customer experience. In the interview, Ben describes 5 things that freight brokers will be expected to do in the very near future. Of course, some of the industry leaders like Loadsmart are delivering these innovations today. Instantaneous freight quotes created by a dynamic pricing tool that delivers the right price with guaranteed capacity. No more back and forth emails and phone calls haggling over pricing. Dynamic pricing powered by artificial intelligence provides an instant rate that reflects the most updated market intelligence. Mode optimization automatically included in each quote. Mode optimization has traditionally been promised, but not delivered because the analysis was completed by people who didn’t have the data or tools. Now, mode options with instantly bookable rates across modes including rail, LTL, PTL, and FTL, enable shippers to optimize shipments based on sustainability, cost, and expediency. Data insights that enable shippers to learn from not just their own data and insights — but from each other. To achieve best in class performance, shippers need to be able to compare their KPIs to their industry peers. Additionally, brokers must be able to analyze shipment data and provide actionable data insights that drive operational improvement across the entire shipping function. Rate transparency that empowers the shipper to know exactly what they are paying for. As digital freight brokers automate and streamline the shipping process that was traditionally managed manually, the value added has changed. In the new model, freight brokers won’t be rewarded financially for getting a big spread (cost of truck vs price to shipper). Instead, new pricing models and incentives have evolved that align the shipper and broker. Shift to digital means that freight
REPOST: 5 Trends Shaping Logistics with Ben Gordon
5 Trends Shaping Logistics with Ben Gordon Ben Gordon and Joe Lynch discuss 5 trends shaping logistics and supply chain. In the interview, Ben reviews and discussed trends and interesting companies in ecommerce, final mile, cold chain, reverse logistics, and fulfillment.
About Ben Gordon Benjamin Gordon is the Founder and Managing Partner of Cambridge Capital. He draws on a career building, advising, and investing in supply chain companies. Benjamin has led investments in outstanding firms including XPO, Grand Junction, Bringg, Liftit, and others. As CEO of BGSA Holdings, Benjamin has spent his career investing in and helping to build supply chain and technology companies. Benjamin led the firm’s efforts, advising on over $1 billion worth of supply chain transactions. Benjamin has worked with firms such as UPS, DHL, Kuehne & Nagel, Agility Logistics, NFI Logistics, GENCO, Nations Express, Raytrans, Echo Global, Dixie, Wilpak, and others. Prior to BGSA Holdings, Ben founded 3PLex, the Internet solution enabling third-party logistics companies to automate their business. Benjamin raised $28 million from blue-chip investors including Morgan Stanley, Goldman Sachs, BancBoston Ventures, CNF, and Ionian. 3PLex was then purchased by Maersk. Prior to 3PLex, Benjamin advised transportation and logistics clients at Mercer Management Consulting. Prior to Mercer, Benjamin worked in his family’s transportation business, AMI, where he helped the company expand its logistics operations. Benjamin received a Master’s in Business Administration from Harvard Business School and a Bachelor of Arts degree from Yale College.
About Cambridge Capital Cambridge Capital is a private equity firm investing in the applied supply chain. The firm provides private equity to finance the expansion, recapitalization or acquisition of growth companies in our sectors. Our philosophy is to invest in companies where our operating expertise and in-depth supply chain knowledge can help our portfolio companies achieve outstanding value. Cambridge Capital was founded in 2009 as the investment affiliate of BG Strategic Advisors (www.bgsa.com), the advisor of choice for a large, growing number of supply chain CEOs. Cambridge Capital leverages BGSA’s unique approach to strategy-led investment banking for the supply chain. BGSA is known for its work helping companies achieve outsized returns via targeted acquisitions and premium sales processes, and has worked with category leaders such as UPS, DHL, Agility Logistics, New Breed, NFI, Genco, Nations Express, Raytrans, and others. Our relationship with BGSA gives us deep market expertise, access to outstanding deal flow and people flow, transactional capabilities, additional resources, and a powerful core competency in the supply chain sector. The Partners and Advisory Board members of Cambridge Capital have diverse backgrounds with complementary technical, operating and financial expertise. The Cambridge Capital team has spent their careers building, growing, and advising outstanding companies in the supply chain sector. They include former leaders of UPS Logistics, Ryder Logistics, ATC Logistics, APL Logistics, Kuehne + Nagel, and other globally recognized firms. Cambridge Capital’s professionals know what it takes to build great companies.
Key Takeaways: 5 Trends Shaping Logistics with Ben Gordon In the podcast, Ben reviewed the following 5 trends shaping logistics:
Ecommerce Ecommerce has not only reshaped logistics, but it is also has reshaped the entire economy. According to McKinsey, 10 years of e-commerce adoption was compressed into three months. Because of explosive growth of ecommerce, small parcel companies, UPS, FedEx and DHL experienced exceptional growth. The U.S. Postal Service and Amazon have also seen huge growth in shipments due to the growth of ecommerce. Returns and reverse logistics Traditional retailers experience 6-8% of sales to be returned. Ecommerce sellers have retur
Amazing Podcast About Logistics
Joe provides great insights into logistics. Lots of great content and knowledge in each episode.
Love it when Joe explains things!
Joe understands the challenges and the trends of supply chain management. His ability to interview and interpret some of the key players of the industry is amazing. Love the podcast.
What a great content for Logisticians
Joe bring his long time experience and together with the SME's he invite to the show deliver a great content to logistics and Procurement practitioners