21 min

The Loyalty Unicorn The Customer Class

    • Marketing

While some marketers complain that loyal customers are as rare as unicorns, Sandeep Dube of Delta Air Lines argues that we may be in the golden era of customer loyalty.

While some marketers complain that loyal customers are as rare as unicorns, Sandeep Dube of Delta Air Lines argues that we may be in the golden era of customer loyalty.

21 min