23 min
The man behind the app: Sam's Club's mobile app success is product driven Somewhat Mobile
-
- Business
Turns out, everything in Vipul Govil's life has been leading him here to this moment with me on the Somewhat Mobile podcast. Vipul is the VP of Product Management at Sam's Club so naturally we talked about the features and functionality of the Sam's Club app (think Scan & Go), why those mobile app investments were made and how they're working out for the company. We then chat about the role the app plays in customer loyalty and the difference in customers who use the app versus those who don't. Fast forward to 19:55 to find out if I was able to stump Vipul in a game of Two Apps And a Lie.
Turns out, everything in Vipul Govil's life has been leading him here to this moment with me on the Somewhat Mobile podcast. Vipul is the VP of Product Management at Sam's Club so naturally we talked about the features and functionality of the Sam's Club app (think Scan & Go), why those mobile app investments were made and how they're working out for the company. We then chat about the role the app plays in customer loyalty and the difference in customers who use the app versus those who don't. Fast forward to 19:55 to find out if I was able to stump Vipul in a game of Two Apps And a Lie.
23 min