
565 episodes

The Maximum Lawyer Podcast Maximum Lawyer
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- Business
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5.0 • 179 Ratings
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Are you running or starting your own law firm? This is your podcast.
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Managing Client Expectations to Create Raving Fans
Building a firm and starting a firm is not easy! But what Bill is going to cover today is easy. It's easy to learn. It's easy to do. And it will have a disproportionate positive impact on your business.
The reason this stuff works is that it goes to the core of any successful business, which is client happiness! That is at the core — If your clients are happy, they will go out and rave about your business and any people they talk to.
If those people need help in the same area in the future, they are the easiest leads to convert. Let’s think about client happiness in a different way. There are two components to client happiness.
Objective
Client expectations
This and more is what our podcast guest Bill Farias talks about today in this throwback MaxLawCon 22 presentation. Listen in!
3:13 When what you get falls short of what you were promised!
8:02 Not properly managing and meeting people's expectations
8:58 Using a formula to manage clients expectations
10:25 Step 1 - If you do the work up front …
10:40 Step 2 - Humans want to make other people happy = Operations - Process - Costs
14:12 How to get started and making a game plan
16:53 Tools
🎥 Watch the full video on YouTube here.
Connect with Bill:
Website
Facebook
Linkedin
Youtube
Resources:
Join the Guild Membership
Meet us in Austin, TX! The ZAPATHON Automation Workshop featuring Kelsey Bratcher! Become a member to purchase your ticket.
Subscribe to the Maximum Lawyer Youtube Channel
Follow us on Instagram
Join the Facebook Group
Follow the Facebook Page
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Should Your Law Firm Run Without You?
Is it realistic for a law firm owner to strive for a law firm that runs without them? Jim and Tyson have changed their thinking around this topic of a law firm owner working towards the goal of being only in the owners box.
Is this possible? It’s an interesting idea, however, we don’t think it's really possible for a law firm owner to be in the owners box only and run a highly successful firm that you can scale. You probably could get most of the way there, but the nature of what we do requires that we be deeply integrated into the firm.
There are some exceptions but not many in today's world, and we don't think it's realistic to expect that you are going to be in the owners box and be able to just let the firm run itself. This and more is what Tyson and Jim discuss in today’s episode.
Listen in!
4:23 There are too many moving parts for you to be ONLY in the owners box
5:56 When you are so disconnected from what you are running #yikes!
10:16 Your most valuable time is …
15:00 Looking for a reset button, and coming back with a fresh set of eye
Tysons Tip: Read The Referral Engine: Teaching Your Business to Market Itself by John Jantsch
🎥 Watch the full video on YouTube.
Resources:
Join the Guild Membership
Meet us in Austin, TX! The ZAPATHON Automation Workshop featuring Kelsey Bratcher! Become a member to purchase your ticket.
Subscribe to the Maximum Lawyer Youtube Channel
Follow us on Instagram
Join the Facebook Group
Follow the Facebook Page
Follow us on LinkedIn -
"Froo Froo" for the Win!
When your personality and your professional life do not align with who you are, it causes friction. In today’s episode Elise Buie is pointing out the strengths of embracing your unique qualities. What is the impact that your uniqueness will have? Professionally and personally?
Elise unpacks the effects of being your authentic self — and how that will uplevel your emotional intelligence as a leader. Listen in to this MaxLawCon presentation, if you are ready to dig deep into your authenticity and uncover it!
01:48 When your personality doesn’t really match what it “takes” to run a law firm
04:06 When your inner critic is loud - How do you turn that into something positive and motivating for you?
06:43 Lean into your authentic self?!
10:04 As a law firm owner, you have such a unique opportunity to model something different …
15:07 Getting into a owners mindset by …
16:35 What is that minimum standard of care!?
19:17 Being an emotionally intelligent leader
26:33 Treating people a different way than we are taught in law school
🎥 Watch the full video on YouTube here. https://youtu.be/KOb1oD84f-w
Books Mentioned:
➡️ Fair Play A Game-Changing Solution for When You Have Too Much to Do by Eve Rodsky
➡️The Fair Play Deck: A Couple's Conversation Deck for Prioritizing What's Important By Eve Rodsky
➡️Find Your Unicorn Space: Reclaim Your Creative Life in a Too-Busy World by Eve Rodsky
➡️Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. by Brené Brown
➡️Trust and Inspire: How Truly Great Leaders Unleash Greatness in Others
by Stephen M.R. Covey
➡️Radical Candor: Fully Revised and Updated Edition: How to Get What You Want by Saying What You Mean by Kim Scott
➡️ Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek
Connect with Elise:
Website
Instagram
Facebook
Linkedin
Twitter
Pinterest
Resources:
Join the Guild Membership
Meet us in Austin, TX! The ZAPATHON Automation Workshop featuring Kelsey Bratcher! Become a member to purchase your ticket.
Subscribe to the Maximum Lawyer Youtube Channel
Follow us on Instagram
Join the Facebook Group
Follow the Facebook Page
Follow us on LinkedIn -
3 Firm Growth Tips to Go From Starter To Next Level
Just getting started in your own firm? Wanting to uplevel your firm and grow faster? Today’s episode has Jim and Tyson in the interview seat as they are guest’s on Kara Vaval podcast: Laptop Lifestyle Lawyer.
Listen in as Tyson and Jim share their starting points of their firms, as well as the start of Maximum Lawyer Podcast and Group Coaching (the Guild)
With their:
➡️ organic coaching growth and direction taken from what people wanted
➡️ to breaking up a law firm partnership
➡️to going from broke to 50+ team in a now thriving company
Jim and Tyson are sharing all the gold nuggets here. Including their top three tips on how to move from starter firm to upping to your next level, best advice.
06:39 Jim being a quick start nine from the Kolbe testing and why personality testing might have the answers for team members
10:19 Considering a partnership in owning a law firm?! Here’s Tyson’s advice!
13:45 Serving law firm owners through community, coaching and conferences
19:42 Changing law firm owners lives by being in a positive mindset community and being vulnerable
28:39 Beginner law firm owner — what are the top three growth tips for getting to the next level
30:55 Fear is the thing that stop most people from taking the leap
36:39 A streamlined process to identifying your support team
🎥 Watch the full video on YouTube.
Connect with Kara:
Podcast
Facebook
Instagram
LinkedIn
Resources:
Join the Guild Membership
Meet us in Austin, TX! The ZAPATHON Automation Workshop featuring Kelsey Bratcher! Become a member to purchase your ticket.
Subscribe to the Maximum Lawyer Youtube Channel
Follow us on Instagram
Join the Facebook Group
Follow the Facebook Page
Follow us on LinkedIn -
Supercharge Your Networking with Joey Vitale
If you want to become the visionary of your law firm, there is this whole “big relationships" responsibility that falls on your shoulders as the business owner.
The three top ways to super charge your relationships and networking efforts are: ➡️ being a giver➡️ being a connector➡️ being the go to expert of your area
Listen in as Joey deep dives into each of these three ways you can network easily, with a mindset shift, and practical action steps to get started today!
01:45 Meet Joey
03:16 There are three things that you need to become in order to be a better networker - Number one: you need to be a giver - look for reasons to give encouragement
8:46 Number two: is to be a connector
12:25 Number three: be the go to expert in your space
15:00 There is a large responsibility that falls on your shoulder as a law firm owner so a way to help is to make those connections!
Book:
The Happiness Advantage by Shawn Acer
Tune in to today’s episode and checkout the full show notes here.
🎥 Watch the full video on YouTube.
Connect with Joey:
Website
Podcast
LinkedIn
Resources:
Join the Guild Membership
Meet us in Austin, TX! The ZAPATHON Automation Workshop featuring Kelsey Bratcher! Become a member to purchase your ticket.
Subscribe to the Maximum Lawyer Youtube Channel
Follow us on Instagram
Join the Facebook Group
Follow the Facebook Page
Follow us on LinkedIn -
Should Your New Hire Bring Their Own Leads?
When you reach that point in your business that you are ready to hire an associate — How do you make that decision? How do you make sure the payment is there? How can you make the process smooth?
What if you are worried about what you will do with your time after to make your hire? What will you do if you are not sure if you have full time work guaranteed? Do you ask your new hire to bring in new leads of their own?
This is what Jim and Tyson talk about and coach Jeremy through as he troubleshoots the next steps that he needs to take in his business as he scales up the work to more than he can handle, and hires an associate.
Listen in to Jeremy, Jim and Tyson as they walk through how Jeremy can avoid mistakes of the past, where 80% of his work was reliant on one client referral, and what Jeremy and his firm do now to make sure that his sources are well diversified and ready for his new hire.
01:39 Meet Jeremy and his law firm that he started in 2015 and a reset in 2019
05:16 How did Jeremy get 20 referral sources?
06:31 Advice for people to ask for referrals?
09:01 Topic of the day - What is the right way to bring on and pay an associate? And the reality of owning a business
13:28 Where does the fear of not hiring come from?
15:25 Using Profit First in your business
17:00 Should I expect an associate to bring leads of their own?! What associates want - and what you need to do …
20:03 The first cycle of hiring and the fear that comes with it
22:47 Subconsciously allowing our own capacity, to limit our business development activities
27:00 Having incentives for your employees to work for you …
28:30 Start making “finding clients” a part of your week right now even before the associate is hired
Jim Hack: Read the book: The Third Door
Jermey’s Tip: The Guild - Read the book: The Power of One More
Tyson’s Tip: For law firm owners that want to build a culture of learning - start a non-fiction book club like: Becoming Bulletproof
🎧Tune in to today’s episode and checkout the full show notes here
🎥 Watch the full video on YouTube
Connect with Jeremy:Website
Instagram
Facebook
Linkedin
Resources:
Join the Guild Membership
Meet us in Austin, TX! The ZAPATHON Automation Workshop featuring Kelsey Bratcher! Become a member to purchase your ticket.
Subscribe to the Maximum Lawyer Youtube Channel
Follow us on Instagram
Join the Facebook Group
Follow the Facebook Page
Follow us on LinkedIn
Customer Reviews
Great for Lawyers
This podcast is filled with great material for any attorney looking to grow their firm.
Insightful Podcast!
Jim and Tyson share such valuable information and experiences with awesome guests. You’ll get tons of inspiration from attorneys and experts that talk about everything from marketing, outsourcing, to sales – just to name a few! Don’t think about it - subscribe now.
Valuable podcast!
Tyson and Jim do a great job with this podcast! It’s chock full of helpful, actionable information for firm owners. Good work and thank you for putting this podcast out into the world!