35 episodes

The Member Engagement Advantage is a weekly broadcast that focuses on topics that help you grow your association, trade group, professional society, or membership-based nonprofit more easily. Tune in if you are interested in member growth, engagement and retention. Podcast episodes are a replay of the live broadcasts which happen every Friday at 11 CST.

The Member Engagement Advantage with Joy Duling Joy Duling

    • Non-Profit
    • 5.0, 1 Rating

The Member Engagement Advantage is a weekly broadcast that focuses on topics that help you grow your association, trade group, professional society, or membership-based nonprofit more easily. Tune in if you are interested in member growth, engagement and retention. Podcast episodes are a replay of the live broadcasts which happen every Friday at 11 CST.

    3 Places You Can Find New Members (Starting This Week)

    3 Places You Can Find New Members (Starting This Week)

    We've just passed the midpoint of 2020... how are YOUR growth metrics looking?  If your member enrollments are not where they need to be, there are 3 places every organization can look for new ones.

    Join Membership Strategist Joy Duling in this  Crowdcast replay.

    Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources


    ABOUT JOY DULING

    Yes, there is a “real” Joy in The Joy of Membership.

    Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

    She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

    Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

    But beyond industry experience and education…

    Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

    She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

    She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

    She's a gifted facilitator of conversation, collaboration and constructive growth.

    And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

    Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.


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    Send in a voice message: https://anchor.fm/joyofmembership/message

    • 13 min
    Engaging Members through Personalized Video (An Interview with Oli Bridge from Bonjoro)

    Engaging Members through Personalized Video (An Interview with Oli Bridge from Bonjoro)

    I am a huge fan of using personalized video to create connections with prospective members, current members, and strategic partners. In this week's episode, I interviewed Oli Bridge from Bonjoro.  Bonjoro is a tool that makes it truly easy to record quick, engaging, personalized videos. Listen in on the interview and be sure to grab a copy of Bonjoro's Video Funnel Playbook here: https://www.bonjoro.com/videofunnelplaybook

    Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources



    ABOUT JOY DULING

    Yes, there is a “real” Joy in The Joy of Membership.

    Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

    She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

    Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

    But beyond industry experience and education…

    Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

    She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

    She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

    She's a gifted facilitator of conversation, collaboration and constructive growth.

    And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

    Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.


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    Send in a voice message: https://anchor.fm/joyofmembership/message

    • 18 min
    Engaging Members with Surprise & Delight

    Engaging Members with Surprise & Delight

    It's really not hard to create delightful surprises for membership. You just have to intentionally design it into your membership experience. This week, I'm sharing a story about how I decided to LEAVE a membership, then received a completely surprising response from the leader.  It was a decision-changing moment.


    Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources

    ABOUT JOY DULING

    Yes, there is a “real” Joy in The Joy of Membership.

    Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

    She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

    Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

    But beyond industry experience and education…

    Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

    She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

    She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

    She's a gifted facilitator of conversation, collaboration and constructive growth.

    And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

    Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.


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    Send in a voice message: https://anchor.fm/joyofmembership/message

    • 11 min
    What are the BEST Member Benefits to Offer?

    What are the BEST Member Benefits to Offer?

    When I ran groups that catered more to "founders" of membership programs, I was often asked if I had a list of ALL the membership benefits that someone could potentially offer. That question is coming up again, but now from even people who have been running their membership organizations for years. That was the topic of this week's broadcast.

    Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources



    ABOUT JOY DULING

    Yes, there is a “real” Joy in The Joy of Membership.

    Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

    She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

    Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

    But beyond industry experience and education…

    Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

    She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

    She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

    She's a gifted facilitator of conversation, collaboration and constructive growth.

    And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

    Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.


    ---

    Send in a voice message: https://anchor.fm/joyofmembership/message

    • 9 min
    Value Is In the Eye of the Beholder

    Value Is In the Eye of the Beholder

    There's an old saying that goes, "Beauty is in the eye of the beholder".  Well, truth be told, so is value.  That was our topic for this week's episode.

    Want to attract, engage, and retain more members?  You'll find resources here: http://joyofmembership.com/resources


    ABOUT JOY DULING

    Yes, there is a “real” Joy in The Joy of Membership.

    Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

    She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

    Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

    But beyond industry experience and education…

    Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

    She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

    She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

    She's a gifted facilitator of conversation, collaboration and constructive growth.

    And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

    Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.


    ---

    Send in a voice message: https://anchor.fm/joyofmembership/message

    • 9 min
    That Steady Thumpa-Thumpa-Thumpa - That's Your Member Experience

    That Steady Thumpa-Thumpa-Thumpa - That's Your Member Experience

    Most people think that member experience is comprised of the flashy stuff – slick welcome kits, fancy technologies, unscalable processes, etc.  Things that provoke a “wow”, but simply aren’t practical, affordable, or realistic for organizations that have lean staffing and budgets.  Instead, they need to think of it as the steady, reliable bass line that thumps away under the melody.

    This podcast episode is a replay of the live show that happens every Friday at 11 am CST.  Each week, we focus on a topic intended to help you grow your association, trade group, professional society, or membership-based nonprofit.  If you enjoy this podcast, we also offer a 75-minute growth workshop, "Growth Guaranteed: The No-Fail Model for Attracting, Engaging and Retaining All The Members Your Organization Needs to Thrive".

    View details and reserve your seat here:  http://www.joyofmembership.com/workshop

    ABOUT JOY DULING

    Yes, there is a “real” Joy in The Joy of Membership.

    Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

    She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

    Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

    But beyond industry experience and education…

    Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

    She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

    She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

    She's a gifted facilitator of conversation, collaboration and constructive growth.

    And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

    Thanks for checking out our broadcast  Drop a line if our team at The Joy of Membership can support your organization's growth in any way.


    ---

    Send in a voice message: https://anchor.fm/joyofmembership/message

    • 6 min

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